Roxio Easy VHS to DVD 3 Plus | VHS, Hi8, V8 Video to DVD or Digital Converter | Amazon Exclusive 2 Bonus DVDs [Windows]
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TA
> 3 dayIt doesnt work with new laptop with Windows 11. The video capture doesnt work. The Task Manager shows that its Not Responding . It may work if you upgrade from Windows 10 to Windows 11.
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Dr. Trey Stroman
> 3 dayThis product is ok and overall it did what I needed it to do. . . Eventually. The editing software really only lets you cut scenes out of the video. It is difficult to get it to stop where you need it to to cut the clip just right but its do able. I bought this to save my parents 7 VHS wedding tapes to a flash drive for them. I also wanted to chop them up into rehearsal, ceremony, receiving line, etc. About half way through the program was having issues and kept saying unknown error the program will shut down now and then closing (thankfully it still saved my work) I called their customersl service number and got a lady in India that was incredibly hard to understand. She took my email address and sent me a test email. Once I got that she told me tech support would contact me soon by email. Its several days later now and still nothing. I uninstalled the program and reinstalled it and it appears to be working as it should again. I spent less than $40 on this, and overall I would buy it again but not for a penny more. I am glad I got this vs. just the cord so I could chop up the videos because most free video editing software will put a water mark on your video but thankfully this does not.
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Dan
> 3 dayI connected it to a windows laptop and it worked as stated. I do have a ton of experience in video though but the directions seemed to be straight forward.
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GEORGE DEVALL
Greater than one weekEasy enough for my computer illiterate self to use.
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Punch
> 3 dayHavent used it yet, looks good
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Jimmy
Greater than one weekI purchased this item to convert 40 VHS tapes full of family memories ranging from my kids births to their weddings and numerous family gatherings. Based on my poor experience with this highly unreliable and buggy product, I definitely believe this tool is not worth what I paid for and I recommend people dont buy it and instead purchase a similar tool from someone else. I plan to return this buggy product and buy a different version from a competitor so that I can convert all my tapes correctly and reliably. Sadly, for a company this big, their level of technical support has been extremely poor, the application they included with the adapter is very buggy, limited in functionality, and it constantly crashes very easily. Worse yet, either because of these crashes or because the application erroneously stops the conversion midway, the user is given the false impression that either the end of tape has been reached or the entire recording has been converted, when in fact only a small portion of the tape was processed. My first issue started with the installation of the software, which I tried to do on two different computers, and both gave me the same error message (missing cp.msi file for Cinema Player), an error that stopped the installation on its tracks and reversed the partial setup. I called for technical support but they could not help me. They kept insisting both on the chat window and by e-mail, that I send them a screen snapshot of the error messages, even though I sent it to them twice via the chat window but got nothing back in return to address my issues. All I wanted it was for then to provide the missing MSI file so the installation could finish correctly, which of course they could not do or simply lacked the understanding of what I needed to do. I figured out on my own that by uninstalling all Roxio products from my laptop, I was able to reinstall and use the new app on that unit. It is still broken on the desktop computer I want to use for the actual conversions, as my laptop lacks a DVD burner and I refuse to do the same uninstall steps on my desktop. The most frustrating and challenging part has been dealing with a “painful” and highly unreliable tool, one that easily crashes when there is other significant activity going at the same time on in the same computer. Things like Windows activating screen saver, or the users opening File Explorer across the network, looking at windows Settings, downloading an app from the Store or installing a program, more often than not will crash the app without completing the conversion. Yet, nothing tell you that the tape was partially converted and more remains Which it means, that to ensure the entire contents of the tape are fully converted, the only alternative left is to closely watch monitor the conversion of each 4-hour tape without doing too much work on the same unit to ensure nothing is dropped to minimize the impact of restarting the process multiple times. This would make this conversion process take a lot longer and we could not do an unattended load. From my perspective, the recommendation is simple: buy a product from a company that provides better support and a tool that works consistently, and provides more functionality that this bad product; otherwise, you will be wasting your money