Roxio Easy VHS to DVD 3 Plus | VHS, Hi8, V8 Video to DVD or Digital Converter | Amazon Exclusive 2 Bonus DVDs [Windows]

A friend had very positive results with the Macintosh version and recommended it. I bought this product. Please pass it by. What you get in the package is the hardware USB interface and 2 blank disks. You are directed to a website at Roxio to download the software. So, after 2 days of attempting to install the software, all Ive accomplished is a waste of time. No software should every take this much effort to install. After downloading 750MB the installer progresses a little bit and says an error has occurred and quits. Forget tech support. Ive gotten the standard responses like: 1) shut down the firewall and anti-virus protection and 2) create a new user account with admin privileges (and go through the entire process again. The most frustrating part of the support experience is that the support rep insisted I provide him with a license key. News Flash: This package has no license key info. I needed to take photos of the box and email them to the support desk to prove I was an actual purchaser. (Incidentally, the software does not begin the install process without the USB hardware attached to the computer). Long and the short of it: Ive gotten a return authorization and its going back to Amazon. And, finally, Corel tech support gave that as their final recommendation: return what I bought and purchase another package (probably directly from them) with a software CD enclosed. No one should spend this much time just getting the software installed. PS: Running Windows 10 (64-bit) on new Dell with Intel Dual Core CPU (3Ghz) with 8 GB Ram and 1 TB HD.

My experience with this product ended up being so negative it prompted me to write my first review after dozens of successful Amazon purchases. The issue isnt with Amazon or the seller, but the substandard nature of the product itself. To its credit, the product worked well enough for about four weeks, and I was able to successfully convert several VHS tapes. The interface is user-friendly bordering on simplistic. Unfortunately, there isnt much precision when it comes to trimming footage before the final version. The product ended up declining a couple of days ago despite having made no changes to my computer or setup. The software informed me that it was out of date, yet the link to the update did no good. It got to where it would take ten minutes for the program to start up before appearing to work. This time around, it wouldnt save the final product. After numerous rounds of deep uninstalling and reinstalling and uninstalling again, I tried installing it on a 2021 computer running Windows 10 to see if the issue had been the previous 2013 computer running Windows 8.1. It was even worse with the new computer and wouldnt install at all, saying only (and repeatedly) We encountered a problem while installing Roxio Easy VHS to DVD. Whether installing from the CD provided or directly from roxio .com / download, it was all useless. After six hours of trial-and-error among two stable computers, I gave up rather than contact support. Ultimately, there is no reason for anything to be wrong with this product; if it worked for four weeks, it should have continued working.

I worked with their support team for a LONG time and never could get it to work. That included updating all kinds of software and drivers on my PC, even switching to a different PC, and finally getting bumped up to level 2 support. Although their level 2 support seemed really good, one indication of their support structure is that they kept sending me emails saying we havent heard from you in x days. Reply to this email with additional data or to say it is resolved. When I replied to that email, I got an automated email back saying that that email address was no longer monitored and to try contacting them another way!

Some reviews talked about difficulty with the installation of this product. Im operating Windows 10 and had zero issues. It is very easy to operate and I was able to copy many 20-30 year old VHS tapes to disc with no problem. Im sure there are better products, but for the price and for my intended goal, this worked great. There are things I would tweak about putting titles on the movies and other features, but overall, Im happy!

It took a while to download and install. I was able to record a video but I thought the quality of the video would be better My biggest issues ended up being: 1. If you choose to use the enhanced MyDVD program, it take 30 or more minutes to import. I walked away and did other things and came back when it was done. Then when the program is loaded, you cant see all the options until you make the screen box smaller because some of the MyDVD menus are below Windows Start bar. Once I could adjust the screen smaller, I could see all the features. But this wasnt the worst of it. After working in the MyDVD software to the point I was ready to burn to a DVD, the whole application just quit/disappeared from the screen with no errors. When I restarted the MyDVD software back up and opened the project, I would have to make the same adjustments/rename the components and as soon as I clicked burn to DVD, it quit/disappeared again. I even restarted a new project and waited again for it to load and I was never able to get MyDVD to function to burn a DVD. I eventually realized you could burn a DVD from the standard software (photos attached). I was able to successfully burn one DVD. After that, I could never get it to burn again. It went through the entire process until 99% and eventually state there was an issue with the DVD. Once that happens, it renders the DVD useless because you if you try to use the DVD again, it states it cannot used and to install a blank DVD. I spent so much time with this software over the past few days that I gave up on downloading VHS tapes to DVDs. Heaven forbid I take advantage at least transferring my home VHS tapes to the computer. It may not be cheaper to pay a professional company but it sure will be faster.

Make sure applicable for what you want to do

You need an audio/video cable not included. The one with the red, yellow and white plugs on both ends. After a couple of tries and converting a trial video, it was easy to use. Comes with DVDs but computers nowadays don’t have a way to play them. Videos are saved to the video folder on computer. My home VHS videos are now on line. There were no instructions on how to crop parts of the video. So I recorded the complete video. You press record, walk away and check every so often. It does have a feature to stop at the end of the recording. I would recommend this product.

Updated - after trying some other products that worked intermittently, I discovered my USB ports were all bad intermittently. I had thrown away the Roxio, and gotten another one, but it stopped working, too. After I bought a new computer, I dug the original unit out of the garbage, tried it again, and it has been working flawlessly for several weeks. So now I have two. The other products were just awful. Their interfaces were difficult to understand, or navigate, the video and audio were out of sync, or the recording image window wouldn’t go full-screen, etc. The Roxio is by FAR the best unit out there. Trust me, I tried them all. Original post (please ignore) - My first one died after about 20 hrs of recording. I thought it was a fluke and that Id get another and use the same software. The second one lasted about 15 hrs.

I was trying for months to get this video off the VCR from my friends house for months and this did the trick !!!

I connected it to a windows laptop and it worked as stated. I do have a ton of experience in video though but the directions seemed to be straight forward.