Roxio Easy VHS to DVD 3 Plus | VHS, Hi8, V8 Video to DVD or Digital Converter | Amazon Exclusive 2 Bonus DVDs [Windows]

This is product is handy tool for all of my old DVDs

Easy enough for my computer illiterate self to use.

Purchased this product a while back to convert VHS tapes and other media to digital format. The program would export the video using the supplied hardware device, but when trying to create a DVD, it would not play on my DVD players. Tech support said the program was not creating NTSC formatted output, and to use MyDVD to create a DVD. That kinda worked. They fixed the NTSC issue a few months later, and it worked maybe once. So to create a DVD from the captured video content, I use a third-party program. I then tried to use the program to capture audio from cassettes or LPs. Again the program would capture the audio ok, but when I tried to burn a CD, it would crash the program. I worked with tech support for countless hours on different suggestions, but that proved fruitless. So again I used a third-party program to burn CDs. THE BOTTOM LINE IS, I WOULD NOT RECOMMEND THIS PRODUCT, UNLESS YOURE WILLING TO PUT UP WITHA LOT OF HEADACHES TRYING TO GET THE SOFTWARE TO WORK THE WAY ITS SUPPOSED TO WORK. OR BE ABLE TO WORKAROUND ITS FLAWS.

No problem installing the software and device setup. I used the Roxio device to convert VHS and Hi8 content to DVDs. I didnt have any trouble converting the VHS content to DVD but the first 6 Hi8 tapes transferred to DVD without audio. This was very frustrating after taking many hours converting 6 tapes. The problem ended up being a setting on my PC for audio input. I rated this a 4 because there wasnt a problem with the converter but with the operator. This product would have been rated a 5 if the documentation would have been clearer for troubleshooting DVD audio problems.

In writing so called Customer Service at Corel/Roxio explaining that I was using the product but found the USB/Audio/Video adapter had a short in it and that I had to use the unit with it shifted to the far right to get it to work properly. I sent them my Amazon order information and received a you will hear from us within 24 hours which turned into weeks with a follow up and being told case was under review. Today I get this reply: (ACTUAL MESSAGE) Thank you for contacting Corel Customer Support Services. My name is Devi and I have been assigned to your ticket. I apologize for the delay in response. Let me go ahead and assist you with it. In regards to your query, Im sorry it is not possible to send a replacement for an adopter. Please do not hesitate to contact us with any further questions. Regards, Devi Corel Customer Support Services ROXIO is a division of Corel and horrid Customer Support and there is NO SERVICE to their so called Support Service. The product when working properly is quite good for the money and conversions of other media is pretty simple ONCE you figure it out. Actual in depth instructions do not exist and even saving to a folder you create and tell it to use often dont happen and goes into a default folder. My product as stated has a short in the wiring which is not a common report and as stated, by adjusting the adapter to the right, works fine. I probably could have simply sent it back for exchange with Amazon/Dealer but once you start a project you dont want to set it aside waiting and though I had read some really bad reviews on Corel/ROXIO Customer Support, Having used their products years ago I thought them to be exaggerated in the negative ..... they werent. So over all, great little product IF you are semi tech savvy but a challenge if you are not. AND if you get a faulty unit dont waste your time contacting Corel/Roxio and calling the or contacting [email protected] or using their 1-877 number is a total waster. Yet, there is a yellow sticker on the box : Share your experience! Log into Amazon, go to orders, find your product, click on write a product review, enter your review, click submit One would think they would actually care what customers write and work at correcting product issues with verified buyers..... guess not.

Took about 15 minutes to install and get up and running. Now Im converting and uploading old family vids to my Windows-based computer which I can upload and privately share on-line with family and friends. The sound and images are a bit better than what was on the tapes but ultimately the degree of quality will depend on the source tapes. I am satisified and would definitely recommend it.

Never could get it to work, but I’m sure is more me than the product.

I wanted to convert some family movie VHS tapes. It does a great job. I would have given 5 stars if I could have chosen the file format I wanted to save in.

Very poorly designed, their install instructions doesnt walk you thru what you need to know to use the program and is very glitchy! Unable to play DVD from any DVD player on TV after burning to disk from their program! Would not recognize my DVD player/Burner! And of course, Microsoft doesnt feel its compatible with windows 10! I had to drag and drop the file from the desktop on my laptop to my DVD burner that my laptop did recognize and use the Any DVD FROM MICROSOFT to play the VHS video on the laptop, again not on a TV! Their customer service only put in a service request ticket and told me someone would contact me, no technical help at all!

Make sure you change the default label before you start recording. Works better then the original version I have. Make sure you pay attention to all of the settings previous to starting a recording.