Roxio Easy VHS to DVD 3 Plus | VHS, Hi8, V8 Video to DVD or Digital Converter | Amazon Exclusive 2 Bonus DVDs [Windows]

Ive used several different video transfer systems over the decades. This system is very easy to transfer videos to the computer. As fare as transferring them to DVD, I have not tried that yet.

I needed to digitize some old VCR tapes, and another product I bought was pitiful in terms of picture quality and features. This Roxio product does a much better job of digitizing the same VCR tapes playing through the same VCR deck onto the same laptop. I havent gotten deep into the various editing feature yet, just very happy to have decent picture quality at a reasonable price.

This works well converting my parents video tapes by plugging into the camcorder. Only problem is the product gets hot and to prevent damage, its necessary to give it a break after each hour or so of use.

I found that this recording device has problems seeing the incoming video from my VCR on my Windows 10 laptop. My old Windows 7 desktop does pretty good with it though. When trying to record DVDs from this I have to take the video to my Windows 10 laptop as it doesnt seem to know how to record with the older DVD recorder. Also I cannot seem to get the menu system to work. I tried to make Chapters and Titles for those chapters. It didnt tile the chapters correctly though each chapter button works correctly.

So far Im very disappointed in the customer support I am receiving for this product. I followed the directions on the use of the product however, I had 3 issues. 1) No Audio, 2) After burning DVD and played, it only played for less than a minute and then started over (even though in the program it shows and plays on my computer at over 1 hr. with no audio), 3) On the DVD it applied a theme to my video which I dont want as it makes the video picture very small - I just want the video on the DVD. I couldnt find anywhere in the program to choose no theme. I called the customer support # yesterday and after being on hold for 20 minutes I was told there was no one available that I could speak with and a service ticket was established and told someone would email me. I explained in detail the 3 problems I was having and also mentioned I would like to speak with someone as I felt trying to get the issues resolved through email was not going to work well. Despite my request for a call back, I received an email this morning with a suggestion to fix audio issue - no other issue mentioned. I emailed back twice requesting a call back and now havent heard anything - email or phone call. I was hoping to be able to copy a whole bunch of videos this weekend for a family Christmas gathering but apparently thats not going to happen now : (.....

I had previously bought a different VHS to DVD converter that never worked. So, after requesting a refund, I bought the Roxio. It was the easiest process to install software and setup the system. I love it. I have used it to convert 2 full length home movies that were on VHS and the tapes were very old. My VCR barely played them but the Roxio did an excellent job of converting them. I recommend this to anyone who has tapes they need saved into digital format. As long as you have a means to play them and jacks to connect to Roxio, you can save them to hard drive, thumb drive, or burn a DVD. Perfect!!!! I rated tech support neutral because they werent needed.

Make sure you change the default label before you start recording. Works better then the original version I have. Make sure you pay attention to all of the settings previous to starting a recording.

After you figure out the quirks, this product works extremely well. For my first few tries, the audio was distorted. To fix this, I had to do two things. 1) in windows sound properties, I made the volume VERY low (3%). 2) in the vhs software, I made the volume slider also very low (pretty much all the way to the left plus a tiny amount). After that, audio was perfect and surprisingly not as quiet as those settings would have you believe.

A friend had very positive results with the Macintosh version and recommended it. I bought this product. Please pass it by. What you get in the package is the hardware USB interface and 2 blank disks. You are directed to a website at Roxio to download the software. So, after 2 days of attempting to install the software, all Ive accomplished is a waste of time. No software should every take this much effort to install. After downloading 750MB the installer progresses a little bit and says an error has occurred and quits. Forget tech support. Ive gotten the standard responses like: 1) shut down the firewall and anti-virus protection and 2) create a new user account with admin privileges (and go through the entire process again. The most frustrating part of the support experience is that the support rep insisted I provide him with a license key. News Flash: This package has no license key info. I needed to take photos of the box and email them to the support desk to prove I was an actual purchaser. (Incidentally, the software does not begin the install process without the USB hardware attached to the computer). Long and the short of it: Ive gotten a return authorization and its going back to Amazon. And, finally, Corel tech support gave that as their final recommendation: return what I bought and purchase another package (probably directly from them) with a software CD enclosed. No one should spend this much time just getting the software installed. PS: Running Windows 10 (64-bit) on new Dell with Intel Dual Core CPU (3Ghz) with 8 GB Ram and 1 TB HD.

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