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Punch
> 3 dayHavent used it yet, looks good
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TA
> 3 dayIt doesnt work with new laptop with Windows 11. The video capture doesnt work. The Task Manager shows that its Not Responding . It may work if you upgrade from Windows 10 to Windows 11.
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Debbie Whatley
03-06-2025Good value. Easy to use.
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JAMES BROOKS
Greater than one weeki have the full version of creater 9 all i needed was the harddware
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Olivia
> 3 dayIt wont burn the DVDs. However, Im just glad that I got to save old home videos as digital files on my laptop. My only complaint is that the videos look more fuzzy and theres a pesky purple bar on the top of each video that has everyone looking like Thanos. It wasnt there before, but it doesnt bother me that much because it eventually fades away in longer videos.
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Bradley Bauer
Greater than one weekPerfect for recording vhs to dvd
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S. A. Walsh
> 3 dayAfter installing this program, it took six days of deep digging through the Amazon site customer reviews and a couple sites about connection cables to get enough information to have a working program. I can see the reasons for the very negative reviews, over the top frustration with the lack of resources to get it to work. Product information only suggests checking connections again and again or reinstalling. It is not surprising many customers give poor reviews and throw up their hands and return the product. What I found out in six days; I was able to actually create a disk of my VHS tape. I dont agree that it is easy, so far I can only save to my computer, other choices wont work, I am able to copy that save that file to the DVD. Possibly I will learn more about the supposed ways of saving the recording in the next few days? 1). requires male (RCA or S video) connection cables with same connections on both ends to join the Easy device to the VHS player. 2). requires DVD + R discs to record videos. (DVD-R will not record, are not recognized in a computer). 3). ensure that your security settings allow apps to access your camera and microphone. Toggle the switch on both to ON. (To find the security area: select the following: windows icon, settings gearwheel icon, security) OR in This PC, search window, type security, select security). 4). Product comes with an installation disc so going to site for installation is not required. The VHS to DVD user guide can be quite helpful for installing and creating WHEN you can see your tape actually playing in the program.
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writerdreams
> 3 dayIn writing so called Customer Service at Corel/Roxio explaining that I was using the product but found the USB/Audio/Video adapter had a short in it and that I had to use the unit with it shifted to the far right to get it to work properly. I sent them my Amazon order information and received a you will hear from us within 24 hours which turned into weeks with a follow up and being told case was under review. Today I get this reply: (ACTUAL MESSAGE) Thank you for contacting Corel Customer Support Services. My name is Devi and I have been assigned to your ticket. I apologize for the delay in response. Let me go ahead and assist you with it. In regards to your query, Im sorry it is not possible to send a replacement for an adopter. Please do not hesitate to contact us with any further questions. Regards, Devi Corel Customer Support Services ROXIO is a division of Corel and horrid Customer Support and there is NO SERVICE to their so called Support Service. The product when working properly is quite good for the money and conversions of other media is pretty simple ONCE you figure it out. Actual in depth instructions do not exist and even saving to a folder you create and tell it to use often dont happen and goes into a default folder. My product as stated has a short in the wiring which is not a common report and as stated, by adjusting the adapter to the right, works fine. I probably could have simply sent it back for exchange with Amazon/Dealer but once you start a project you dont want to set it aside waiting and though I had read some really bad reviews on Corel/ROXIO Customer Support, Having used their products years ago I thought them to be exaggerated in the negative ..... they werent. So over all, great little product IF you are semi tech savvy but a challenge if you are not. AND if you get a faulty unit dont waste your time contacting Corel/Roxio and calling the or contacting [email protected] or using their 1-877 number is a total waster. Yet, there is a yellow sticker on the box : Share your experience! Log into Amazon, go to orders, find your product, click on write a product review, enter your review, click submit One would think they would actually care what customers write and work at correcting product issues with verified buyers..... guess not.
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KJ2066
> 3 dayTook about 15 minutes to install and get up and running. Now Im converting and uploading old family vids to my Windows-based computer which I can upload and privately share on-line with family and friends. The sound and images are a bit better than what was on the tapes but ultimately the degree of quality will depend on the source tapes. I am satisified and would definitely recommend it.
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Dr. Trey Stroman
Greater than one weekThis product is ok and overall it did what I needed it to do. . . Eventually. The editing software really only lets you cut scenes out of the video. It is difficult to get it to stop where you need it to to cut the clip just right but its do able. I bought this to save my parents 7 VHS wedding tapes to a flash drive for them. I also wanted to chop them up into rehearsal, ceremony, receiving line, etc. About half way through the program was having issues and kept saying unknown error the program will shut down now and then closing (thankfully it still saved my work) I called their customersl service number and got a lady in India that was incredibly hard to understand. She took my email address and sent me a test email. Once I got that she told me tech support would contact me soon by email. Its several days later now and still nothing. I uninstalled the program and reinstalled it and it appears to be working as it should again. I spent less than $40 on this, and overall I would buy it again but not for a penny more. I am glad I got this vs. just the cord so I could chop up the videos because most free video editing software will put a water mark on your video but thankfully this does not.