Seagate Ultra Touch HDD 4TB External Hard Drive - 15mm, Pebble Grey, Post-Consumer Recycled Material, 6mo Dropbox and Mylio, Rescue Services (STMA4000400)

Muy bueno el producto, me llego muchísimo antes de lo esperado, solo tardo 8 días contados desde la compa, llego en muy buen estado. excelente velocidad de lectura y de escritura. super recomendado.

I read many reviews of multiple products and since many products are quite comparable I used this as the deal breaker. Read that I would not need to reformat but that is totally incorrect. Just spent the required 50 mins (includes the hold time) working with tech asst to reformat so I can begin to use this product. Tech asst was very good and we got through it but it was not how I wanted to spend my time and not what I believed I would need to do. Since I am now just waiting on the backup I have no other review of this product.

The title sums it up. Im not sure Ill buy another Seagate product for that reason.

My husband set it up for me, I went to plug it into my computer to back up more photos and it was Locked and I don’t know the password… my husband has a different external hard drive and I now use that one because I don’t have to worry about it locking on me.

the finish and looks are really good and its a light weight hdd. Write read speed is also 80Mbps which is ok Usb c is additional benifit for people using slim laptops with 1 usb port

Hi, it is a good product, nice ergonomics, good to hold, but: Toolkit is an awful application, with no help, very hard to find the settings there. The second flawback is the customer support, as Mylio and the Adobe Creative cloud come with this, I chose this over other products, but it did not work with instructions written, and the support was no help, they do not help at all... Useless to write. But the storage is 2TB, and I turned off the security, as it is not cross-platform, on one device it brings the modal to write password, on another it opens empty, with no field to fill to access. That is all, but I think I could have bought other drive with same capacity with less money and the better support, quality and programs.

Excellent Product !!!

I purchased the drive in March 2021. Everything seemed okay at first except I was getting frequent messages to scan the drive or to reconnect the drive. Around the July 21th I discovered a message stating Last backup 3/28/2021. I searched the documentation trying to find out what was going on. First of all , this is not a plug-and-play drive. There are several programs that you have to navigate, Sea Tools, Toolkit, DiscWizard, and others. The quick-start guide consists of 3 small diagrams with no text. The bulk of the quick start dealt with the Mac computers and the various foreign languages. Deep down in the other documentation, I discovered that incremental backup was not supported in Windows 10 computers. I spoke with tech support for more that an hour while he searched to find out why the drive status showed that it was shown as locked in Explorer. Also, the Toolkit program could not test the drive. At that point, I had had enough. Im going to toss the drive in the recycle bin. In the past, I have used Toshiba, WD, HP, and Seagate (Barracuda) drives. I used another drive software and it generated a page full of errors. I am not a novice. I have been a systems programmer, a certified network solutions engineer, and a manager of tech support.

The quality is very good, exactly the same as the sellers description, very satisfied, really like it, completely exceeding expectations, and the packaging is very careful and strict. Very satisfied shopping, next time I need it, I will choose it again

I had read a review about WD external drives being good with Macs, but it wasnt compatible with Big Sur, and I got no help from WD. So I found the Seagate Ultra Touch when I read a report about the best external hard drives for Mac that worked with Big Sur, and it worked perfectly from the get-go. I was SO relieved, because all the time I wasted ordering, waiting for, then trying to troubleshoot the WD drive put me VERY behind on an important photo editing project for work. I would definitely recommend this one. (In fact, I bought 2 of them.)