Seagate Ultra Touch HDD 4TB External Hard Drive - 15mm, Pebble Grey, Post-Consumer Recycled Material, 6mo Dropbox and Mylio, Rescue Services (STMA4000400)

First I love the compact size and then the price for 2T is very good. It wasnt hard to set up with my MacBookPro. Once I went through the downloaded installer and was able to go to the Time Machine in my system preferences and check this as my preferred backup device. The first backup is a little over one hour but I have a lot to download so the time to do this is fine with me. I also liked the fact that it came with a USB-C adaptor so I didnt have to go to an Apple dongle. I have used G Drives in the past but the prices are extremely high now if all you are doing is backing up to your personal computer. I am not a tech savvy person but I didnt need any tech support to get this running.

As noted in other reviews it worked right out of the pkg on my MacBook Pro w/o any formatting. Used solely to store my tens of thousands photos. Bottom gets pretty warm as it is a HDD & not an SSD. Write speed is slow but I knew that when I bought it for the price. Device side of cable appears proprietary (see photo). Didnt use any of the SW provided on the drive. Nameplate says made in Thailand in 2022.

I havent used the tech support yet so I cant give it five stars, but the ease of use is great and the value is pretty good.

This is great! Copies quickly, a one MB folder was completely copied in a little over a minute! No problems at all.

I had one for my old computer & just bought this one for a new one. The Toolkit software is easy to install & automatically backs everything up. I was able to get through the tech lingo without much problem. I had an issue on day 2 with Toolkit not starting up, but I went online, & the Seagate website reinstalled it after I logged in. It quickly fixed the issue.

We bought this to back up our photos. It is lightweight, portable, comes with a USB-C and USB connector (good for new computers/iPads), and functioned just as desired. I am highly satisfied with this purchase! I would recommend you buying this harddrive for any backing up needs you might have!

I like this item so far. I havent had to use tech support yet.

I have used this Backup Plus Ultra Touch for 6 months, now it doesnt work. First issue is that the Seagate plug that goes directly into the drive is loose and barely stays in. Bad hardware isssue. Heaven forbid you move the thing, it comes right out. Now the drive isnt recognised by my computer at all. Im fairly tech savvy with my Macbook Pro and I set it up 6 months ago so I know what to do, nothing works. I called Seagate. Was on-hold for 27 mins and just as someone picked up, the call disconnected. Their text with an agent option on their website is actually a robot tree that sends you trouble shooting articles. Maybe they think of their robot as an agent, I sure dont. I have used Seagate products for a very long time, Im disappointed and wont buy again. Yes, I am once again on hold...

good but data transfer is slower than altirnatives

IDK whose bright idea it was to put carpet on a portable HD...imo not a good plan. The stupid thing collects dust like your grandmas faux flower arrangements. You even look at it sideways and some misc weird black mark will end up on the fabric. Impossible to keep clean. Other than that, it works fine. Please do not put carpet on computer peripherals. Next time opt for idk some cool LED patterns like ASUS does. More futuristic aliencore, less grandmas pet HD.