Seagate Ultra Touch HDD 4TB External Hard Drive - 15mm, Pebble Grey, Post-Consumer Recycled Material, 6mo Dropbox and Mylio, Rescue Services (STMA4000400)

I needed a extertnial hard drive to backup my IMAC. It only has USB-2 portals. They advertised that it was a US B-3 unit but compatable with USB-2. The problem have run into with this (and other companies) is that dont bother telling you that a USB-3 male will not plug into a USB-2 female

The external hard drive seems to be working as described so far.

Not bad. I like the security feature. Occasionally it says the memory is full and I have to unplug and replug to fix it. I don’t have to do this with another cheaper drive I have. I’m guessing it’s a glitch related to the application toolkit.

Update: I learned that I needed to not just close my lap top lid but to shut it completely off to have Seagate reboot properly. Overall the device does not meet my expectations.I now I have contacted Seagate support once and the problem was resolved. Today I tried to access tool kit. I cannot access to a kit. I clicked on properties, it says I have a little over 1,000 kilobytes of data . It is supposed to have well over a gigabyte. So far this device has been of no use to me. Advise do not purchase this particular model. I am going to contact support one more time.

I purchased the drive in March 2021. Everything seemed okay at first except I was getting frequent messages to scan the drive or to reconnect the drive. Around the July 21th I discovered a message stating Last backup 3/28/2021. I searched the documentation trying to find out what was going on. First of all , this is not a plug-and-play drive. There are several programs that you have to navigate, Sea Tools, Toolkit, DiscWizard, and others. The quick-start guide consists of 3 small diagrams with no text. The bulk of the quick start dealt with the Mac computers and the various foreign languages. Deep down in the other documentation, I discovered that incremental backup was not supported in Windows 10 computers. I spoke with tech support for more that an hour while he searched to find out why the drive status showed that it was shown as locked in Explorer. Also, the Toolkit program could not test the drive. At that point, I had had enough. Im going to toss the drive in the recycle bin. In the past, I have used Toshiba, WD, HP, and Seagate (Barracuda) drives. I used another drive software and it generated a page full of errors. I am not a novice. I have been a systems programmer, a certified network solutions engineer, and a manager of tech support.

Producto calificado, de calidad

good but data transfer is slower than altirnatives

I use this as a portable drive for back and forth between offices for important files. It also acts as a secondary backup drive, which I manage manually. I dont use the backup software on this drive, but I do on other Seagate drives, where it works adequately.

My husband set it up for me, I went to plug it into my computer to back up more photos and it was Locked and I don’t know the password… my husband has a different external hard drive and I now use that one because I don’t have to worry about it locking on me.

Totally easy, just plug it into your Mac and it does its job. Follow your instructions on your Mac, but you have other options too, if all you want to save is photos. I didnt need tech support, so left that at not rated. But its there if you need it. I have 3 of these.