Seagate Ultra Touch HDD 4TB External Hard Drive - 15mm, Pebble Grey, Post-Consumer Recycled Material, 6mo Dropbox and Mylio, Rescue Services (STMA4000400)

I dont know why I keep buying Seagate backup external hard disks. Every one Ive bought over the years has been troublesome on my Windows PCs. The hard disks themselves have been flawless but the automatic backup software has routinely failed to automatically back up my data. This one sometimes gives me an error that the volume cannot be found and that it needs to be formatted but then the next time I turn the PC on, it works fine. Every few minutes I get a pop-up message on the screen, sometimes saying the backup has failed, sometimes saying the backup was successful. On the other hand, this one has the ability to add a password to protect the contents of the hard disk, which is a good security feature.

We bought this to back up our photos. It is lightweight, portable, comes with a USB-C and USB connector (good for new computers/iPads), and functioned just as desired. I am highly satisfied with this purchase! I would recommend you buying this harddrive for any backing up needs you might have!

Compact and works well. I wish it would run while my computer was sleeping.

Its a fine hard drive for the price, but I bought this because I thought it used a USB-C connection. instead, its a proprietary connection leading to a USB-A...with an A to C adapter. That means one more thing to remember every time I want to connect this hard drive to a modern computer.

Need to download software, comes with complicated instructions. Doesn’t work. Tried multiple times, When I ask for trouble shooting - the first response is to try a different cable (other than the brand new one it came with????) ended up having to buy a different brand. I really would like a refund

After using this product for 3 weeks I find the hardware to be okay (cant say much after 3 weeks) but the software is extremely poorly written. Very sparse user interface. Once you set up a backup plan theres apparently no way to edit it. Mine stopped backing up files 5 days ago, and theres no way to check to see whats wrong, no way to restart it, etc. This is supposed to be automatic but once Windows goes into sleep mode the software just stops working. Hard to believe this comes from a major hard drive vendor. I submitted a question to Seagate this morning. If I dont receive a workable, dependable solution within 2 days Ill return the product to Amazon as defective. A backup solution needs to be automatic. Too bad the company that made Click-Free years ago is no longer around. That product worked. Probably secondary to the geniuses at Microsoft putting too many hurdles in their way to keep the product useful from one version of Windows to the next.

Excellent Product !!!

Seagate offers great customer support. I needed advice before I bought the first Ultra Touch because I just bought an IMAC and need to transfer files from PC to MAC. No problem. No re-formatting. It speaks both languages. A bit later on I bought a second one specifically to run the IMAC TIME MACHINE. Highly recommended.

I like that it is compact but holds a lot. Easy to use and now has all my home videos stored onto it.

The Seagate 2TB external hard drive comes with its own backup / restore software. The file selection criteria is very easy to set for regular or on demand backups. Only backing up the files that have changed greatly shortens the backup process. I highly recommend this drive.