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Ben
Greater than one weekI ordered this vacuum and after a few uses, the vertex stick broke and wouldnt allow the vacuum to be unfolded in order to actually use it. I called shark ninja and they were mostly helpful. It was about $60 to get a new one as its not a covered part in their warranty. the power is decent for a cordless stick vacuum but the selling point for me is that i can fold this vacuum up and store it under a cabinet. thats something i cant do with my giant kirby
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janmsn
> 3 dayI only have to go over the floor to pick up all the dust, dirt, and cat hair once! And it makes me so happy to not have to go over and over every area! And the dumping of the container is so easy I can’t begin to tell you the difficulty I had with my last vacuum. Thank you!
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Kindle Customer
> 3 dayWould not purchase this product again. I loved it when I first tried it but I have only used it about 10 times and twice have had to declog it. Too narrow of a space between the head and the stick. Dog hair was mostly the culprit.
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Sally
Greater than one weekMy dog is a papillion. Vacuum worked very well until my dog hairs tightened around the smallest wheels. The vacuum no longer slides easily across my rugs due to the inability to completely remove tightened hairs. The wheels are extremely tiny and require tweezers to remove the dog hairs. I would have given the vacuum a higher rating but I need to remove the dog hairs every time I vacuum. If a customer representative would like to reach out with a solution please contact me.
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Matt K
> 3 dayI’ve never spent this kind of money on a vacuum, especially something that’s considered a stick vac. I did my research and settled on this because of the dual power fins, hardwood roller and the tangle resistance. First I’ll list what I like. Likes: - No tangles. It actually works. - Able to get under things b/c handle breaks down - Pivot head - Ease of use (carpet, floors, power boost selectors) - Completely sealed HEPA system - Easy to clean Now here are the things I don’t like. They may be more, but don’t let it detour you. The vacuum does actually work well. Things I don’t like: - The canister is heavy. It’s not easy to do above the head operation or anything that doesn’t have support. - The battery doesn’t last long. Especially on carpet. It definitely requires two charges for a 2,500 house. Half hardwood, half carpet. - Canister fills quickly b/c it actually works. It will pick up stuff you never knew was there. - It’s loud and sounds/feels cheap. Dual Power fins seem like they will wear quickly and unlikely you can find a replacement roller from what I’ve seen. At least with the brushes and fin combo. Overall I like it. I just wish it was a bit more balanced and refined.
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KitKat
> 3 dayIve had this Shark vac for 3 months now, and each time Ive used it, Ive told myself that I have to write a review! This cordless vac sucks up everything with ease!! My home has hardwood floors, ceramic tiles and plush carpet - and this vac seamlessly handles each flooring perfectly. Ive tried several other cordless vacs and they did not suction nor clean as thoroughly and as smoothly as this Shark Vac. This vac is not as light-weight as others, but thats because this motor works and does the job! The head pivots with ease and lets me get under - and around - my furniture. Its easy to clean and store. ITS THEEE BEST CORDLESS VAC!!
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Dianne
> 3 dayOk, first the good. This vacuum is very good at what it does. Its great at getting up pet hair and normal messes. The suction is better than on the previous cordless and the cup is larger. Thats always a bonus. The cup detaches completely, so you can clean it with no fear of getting water in the motor. Now, the not so good. Its loud. Someone was using it and I thought someone was weedeating. Second, on the previous model, you could press a lever with your foot to use it without the head, for small places. This one you have to stop, pick up the vacuum and press a button to release the head. If you have a lot of vacuuming, you dont want to take the extra time to do this. In this case, the old model was better. Third, the new model folds up like the old model, which I like. Unfortunately, the new model no longer has a handle to carry it by. I miss this as I move around a lot, going from room to room. Fourth, the price has gone up on these considerably. I always liked that these were very affordable, and I told a lot of people to try these instead of the more expensive brands. These are quickly becoming one of the expensive brands. I hope Shark goes back to being the reasonably priced brand that the low to average income families can afford.
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Denise
06-06-2025Had this over a yr holds a good charge and no issues. Not as powerful as electric for carpet but gets the job done. Love the easy cordless feastire
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Ryan P. Trusty
> 3 dayI have a mobility problem and tend to pretty much live in my recliner. The result of this is a zone of ick around the chair. This item really SUCKS crap off the floor, and is light enough for me to use.
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Jessica
> 3 daySkip to bottom for breakdown on pros and cons. Overall good suctions. Just misleading on some things like battery life and bristles. So that’s why I’m only giving it 4 stars since it’s a nearly $300 vacuum. Suction seems overall really good as of now, but does have bristles (that was a big thing for me for the hardwood floors), and battery life only runs for around 20 minutes when using it as a vacuum, it only lasts (via the manual) for 40 minutes when using it handheld. UPDATE: I vacuumed my whole house (all hardwoods & is roughly 1500 sq ft) without the battery dying. So that definitely was a good thing. Satisfied with that! Also hook your crevice tool, or other tools to the part that attaches to the head, and Bam you have a long crevice tool that can get pretty much anywhere! I received the vacuum today, and I will update review as I go if I need to. First impression was the box was simple. Looked very generic, and I wished it had an actual name instead of just model number. I also thought it would only have powerfins and no bristles since that’s how it’s pictured and advertised. IT HAS BRISTLES. They feel soft, and I’m watching how they do on my LVP flooring but that’s very misleading because I thought it was going to be just a soft silicone fin. I’m scared it’s going to scratch my flooring. It’s overall very light, and nice sleek look to it. I used it as soon as I got it for about 10 minutes on the LVP flooring I have. It sucked up pet hair and dirt that I couldn’t even see. Worked great. I’m very satisfied with the suction so far. I did plug it in to charge after it died (before the initial charge), and it has now been 2 hours and it still isn’t fully charged. I do wish it had quicker charging. So I decided to glance through the manual to make sure I’m doing everything right. In the manual, it states with hand vac it works for up to 40 minutes, but only 25 mins on bare floor, and only 20 mins during carpet mode. If you’re using the boost (it has a boost button which is nice) vac with handheld it only works for 10 minutes on a full battery. So I would say it would only last in boost mode for about 12 minutes on bare floors, and probably less on carpet since it’s half the time almost from the hand vac times. I do wished the battery life was longer, and it’s misleading when it says the vacuum lasts around 40 minutes on a full battery. I knew it wouldn’t always last 40 minutes with different modes and flooring, but I didn’t think using the actual vacuum in standard mode on hardwoods would cut that time in almost half, to 25 minutes. Disappointed in that. I do like the design, the boost button (hate how much time it cuts off the run time before the battery dies), and I think it does a good job overall with suction this far. I also love the LED lights. I think it’s a pretty good vacuum. Wished it would come with two batteries so you could charge one and have a backup. I have an almost 1500 square foot house with all LVP flooring & a dog that sheds. So I will definitely be testing this out over the next days to get accurate timing myself. Breakdown is — Pros: 1. The style/design is sleek 2. Easy empty container 3. Boost mode button 4. Powerfins (it does have bristles though. Pics are misleading) 5. Good suction this far 6. LED lights 7. Can change battery out (only comes with 1 though) 8. Pretty easy and convenient storage Cons: 1. Battery life (states 40 mins but that’s for hand vac, only 25 mins for bare floor and 20 carpets) 2. Charging time — it’s been over 2 hours and it still isn’t fully charged. 3. Has bristles, does have powerfins — but pictures makes it look like it doesn’t have bristles and only has powerfins. It has both. This was one of the main reasonings I ordered this one was because I felt like it was safer on my flooring. 4. No “name” — just a model number. And the packaging looks generic. Not like an almost $300 vacuum. Came in a cardboard box, with the vacuum inside a plain white box.