TREATLIFE Alexa Smart Plug 4 Pack, 7 Day Heavy Duty Programmable Timer, Works with Alexa and Google Home, 1800W 15A WiFi Smart Outlet, Child Lock, Vacation Mode, Reliable WiFi Connection

Customer support is practically non-existent... just a series of questions that go in circles. These are unreliable. The smart plugs will randomly disconnect from the network and you must unplug and replug them in to have them work again. This really defeats the purpose of automated plugs... you place behind furniture in hard-to-reach places and you are repeatedly having to get to them to reset them. It is not an in-house network problem or location of the plug to the network... one is practically next to the wireless router. Its a poor design. No recovery attempts to self-reconnect. What is even funnier is the iPhone app tells you to bring your phone closer to the plug (BUT ITS WIFI NOT BLUE TOOTH).. I have no idea what they are trying to accomplish by wanting the phone closer -- it doesnt work that way... pure genius. Bottom line due to the random drops causing these devices to be unreliable I give these a HARD PASS. (Guess who will be surprised if customer service or support even responds here)...

Works well!

Easy to program

Very good. I have one in my bedroom that my window ac is plugged into and it works with Alexa just fine.

I bought these plugs to run high wattage items. These plugs work extremely well, but I do not recommend them because it is very confusing to set up. The instructions are printed to that you need a magnifying glass to read them. Using our phone to set it to the internet took several attempts. Once you get it set up with Alexa, it works quite well. This is a good product, but setup is a nightmare. Of all our electrical devices we have, this was the most difficult to set up. This would be a lot easier if you could use the computer to set it up.

To long to set up completely

I had several 3 yr old smart plugs from another manufacturer and one of them finally bit the dust - I tried to reset it and it totally refused to find the WiFi. I was concerned it might be an issue with my newish router, although all of my other smart devices didnt have an issue. So I set off to find a replacement with a few specific features - it needed to be heavy duty enough to run my coffee maker, it needed a built-in schedule function, and of course a good price. Voila, I found these Treatlife plugs with these features and a great price! It was so easy and fast to set up, especially compared to days of fighting with my old plug - practically instantaneous. My router was vindicated. The schedule feature works well and turns my coffee maker at on and off at different times, depending on day of the week. It works well with Alexa. Ive only set up one so far, so hopefully the rest go as smoothly. I also had occasion to contact Treatlife, and got a super fast response, which was impressive. Based on my limited experience, I would have no qualms about buying again or giving some as gifts.

I only used these with the app, not the voice assistant option. Everything works well enough, and my only complaint with these is that they sometimes will randomly turn off. It happens with heavy draw and light draw equipment, and in different physical locations. It seemed to happen regardless if I swapped out the plugs. I have never used this kind of Internet of Things device before, so I dont know if that is just a feature of this type of tech. There is a setting in the app to tell the plug to resume the last state, and it will do that - its just a little disconcerting to be sitting there and the light goes out, comes back, goes out again and then comes back and stays on. We dont have any power or wi-fi issues that I am otherwise aware of, so not sure whats going on. I also did try resetting the power plugs per the instructions. The concept seems like a good one, and the equipment seems otherwise well made, so I am assuming I got a bad batch or I am doing it wrong, which is why I am only dinging it one star.

wifi signal to one of my plugs is weak

NOTE: I received these at no cost to review. I have purchased several Treatlife products (smart switches) in the past and used the SmartLife app to configure. These devices came with instructions to configure using the Treatlife app, and to enable a skill and link to my Amazon account. I had not done this before so I reached out to customer support for clarification and they were helpful and timely. Once configured, I was able to easily recognize and use Alexa for voice control. I tested the timer function and it works great. I tried using the smart plug with a Levoit Air Filter. It would power on then power off immediately (reason for 4 stars). Not sure why. I tested all four plugs with a large fan, small fan, and two desk lamps. These all worked OK. A good deal when buying 4 for under $22.