Ubiquiti UniFi Cloud Key (UC-CK),White

As you may know, in order to get all the functionality out of a Ubiquiti UniFi setup, you need to have a controller computer running 24x7. If you set it up with your laptop, you can leave and things will continue to run, but you wont be able to make any changes, detect problems (APs going offline, etc), upgrade software, or support it remotely. [Note you wont be able to make any configuration changes without taking the original laptop back to the site either, unless you are a UBNT guru....] So you really need a Controller, and you can use an existing computer if its up 24x7, or add a small (Raspberry Pi or equivalent) Linux box, but thats a lot of setup and maintenance work. Ubiquiti finally came up with their own, and it does everything you could wish. - Sets up UniFi APs - Connects to their Cloud service, so you can access it from anywhere on the InterWebs - Sends you emails when Paps disappear, or other interesting things happen - Allows you to remotely or automatically update firmware in the APs. - Plug into a PoE switch port and not have to worry about power. Love it! Wish it were around for all the UBNT sites I had set up in the past!

I had the same issue as Dirk with my usg. I got a used one from a friend and after a few months it stopped working, random power outages. Turns out it was a faulty power plug. I actually bought a new one because I thought it was the device. The new would stop working randomly a out once a month. After several chats with support and tshooting the device and updating everytime a new version came out it has been stable since November 2018. I just got a new switch I poe and cloud key gen 2. Working through I installation issues with this. There documentation is great if you are installing from scratch but not if you are adding to an existing network. ej

Great addition to my Ubiquiti network

My biggest problem with this device isnt the hardware but the fact that the software crashes frequently (usually when I want to use it). Occasionally, the MongoDB on it will fail entirely and Ill have to manually recover it. Im hoping future versions will be more reliable.

A must have to really bring all Unifi device family together.

I bought this so that I wouldnt have to run the Unifi Controller on a PC. Two of us spent two hours trying to get it to work. It took several reboots before we were even able to get logged in. After finally getting logged in we updated the firmware and then couldnt do anything after that. We tried rebooting, resetting it, etc. but we were never able to get the Unifi Controller to respond. We found tons of messages online where people report the same problem. Boxed it back up and returning it as defective. Very disappointed.

The Ubiquiti Cloud Key is a GREAT idea, however it is TERRIBLY unstable. Any power loss or reboot will cause the Key (Linux Embedded System) to go corrupt. The forums and support have been screaming about the issues but UBNT has not yet corrected the issue, and if you require support you cannot even talk to someone regardless of when you purchased the device unless you have Elite Support. The product platform could be GREAT, but alas the support is absolutely TERRIBLE and as such cannot recommend the product unless you intend to RESET your key and restore from backups on a frequent basis.

For reliability reasons I didnt want to install the software on one of our existing computers. This uses less power, less physical space, less setup, and less cost then buying a dedicated computer for the job. It works great and I have been very happy with it.

Love this product.... we ordered a complete ubiquity system. This company has it figured out. My Internet/wifi is lightning fast. My phone or the apps are slower than connection at this point. Installation was easy,configuration was pretty quick. You should know something about IT tho. Otherwise you may need an IT professional. Im already looking at their security system only based on how happy I am with this company. I did require to contact tech support, (my fault) they were great and helped me rather promptly. Awesome product!!! Awesome company!!!

Good