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BW
> 3 dayThere is no reason to not be backing up your data, and there is no reason to not be using the WD My Passport Ultra to do so. Not only is it incredibly simple to use, but it is slick and beautiful as well (especially the new white model). No matter what size you need, they have you covered and have kept the prices as affordable as you will see for such a fantastic item. My favorite feature(s) have to be the data encryption, and the fact that it is so easily portable. Both of those are selling points to me, and they nailed them. My experience: Packaged well and without excess wasted materials. I had to set it up differently to work on my MacBook Pro, than someone with a PC, but it was painless and I was up and running in 10 minutes or less. The drive has worked flawlessly and has brought peace of mind back once again after not having a functioning external hard drive for far too long. Looks great, works perfectly, keeps your data secure, and is easily portable. 5/5 Stars and highly recommended!
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Allen J.
> 3 dayFirst off, theres really nothing wrong with the drive and its worked great for 7 years. Now I am having issues with corrupted files and trying to recover / fix the drive now is near impossible as it may be completely failing on me now. This is a sad because its been solid for very long and if I have to, I will have to reformat almost 500gb of backup data, which will be completely lost. Thank god its nothing too important though!
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J. Trust
> 3 dayTerrible product and terrible tech support from Western Digital. I continue to get an error message that all my files have failed to back up. I called Western Digital about this and she told me to close all programs. That did not solve the problem. I still get the error messages and I get very sarcastic help from Western Digital. When i try to remove the hard drive I get a message that the program is still running or an error message that I cant connect sometimes both. I would really like to return the product but it has files that have backed up and so I cant really return it unless I take it to my IT people at a cost to wipe it. I am very unhappy with this. I have used 2 other companies back up drives but told WD was the best, not for me. My other two hard drives were never a problem. Also I use a remote back up and that stopped backing up files when the WD is connected, I never had the problem before with other hard drive. I assume its the software not the actual drive.Yesterday I spoke with their tech dept yet again and they gave me directions for wiping the hard drive. It said it would take 139 hours which I think is a bit long to put 0s on a hard drive to wipe out data. During the night there was an error message that I discovered when I awoke this morning so I clicked on continue. It continues to run at a snails pace, I called again and was told the hard drive had many bad sectors. This is hardly Amazons fault. WD is supposed to have excellent external back ups so something needs to be fixed in their quality control dept. The Passport hard drive is on its way back to Amazon.
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Marine Corps Air
> 3 dayI have used Western Digital products for several decades. Generally speaking, they are reliable (absolutely essential for this application) and fulfill my requirements perfectly. Most human beings, but especially Americans, are hoarders, whether they will admit it or not. In the case of storage devices for computers, software, movies, photographs, and files we seem to never have enough available storage capacity available. This product should provide a permanent solution for most of us, but only a temporary solution for others. In my situation I have a 16 TB Network Attached Storage (NAS) device that required a firmware upgrade that would delete all of the existing files. This product was purchased to provide a pre-upgrade storage location for my important files. After the upgrade was completed I planned to move all of my files back on to the NAS device. This strategy and plan worked perfectly for me. Now that the upgrade has been completed, I am continuing to use this product as a secondary or tertiary storage device for my tax practice. Almost all of my tax return documents and files cannot be replaced. I recommend that you read the User Manual for this product before you install it, and also use the WD Utility software that is included. I do not use all of the utility and functionality features and functions. I believe that the utility can be used to shut this product down before it is moved. This external storage drive is portable, but should not be moved while power is on and the device has not been properly shut down.
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LMT1022
> 3 dayWD is the go to external backup for my work laptop. I had issues with the SmartWare software - I contacted WD via the support number and the guy talked me through getting it set up. Super easy after I was able to get it loaded. He did tell me that the basic Windows backup works just as well, but I am using the Smartware for now. This model was faster then my previous version - backup didnt take long at all. The cable is a little on the shorter side - but it works for me since I dont like all the extra length lying around my desk. The drive is small, which is great as I occasionally need to bring it with me when I travel. I put it in this case
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JoeInTampa
> 3 dayEasy to set up, data transfer seems very fast. This external hard drive is used as a backup on three computers and goes readily from one to the other. I have had a WD external drive for several years and it has been completely dependable. It is just not large enough to keep the backups from three computers, especially since my wife loves to take LOTS of pictures and since she got an i-Phone, the necessary disk space has expanded greatly. I also like this color, as it really stands out from all the other black computer paraphernalia around my desks.
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Crash
> 3 dayEvery tech needs one of these. You dont need to use the software included which is a plus for vme as I like to chose. Excellent transfer rates with 3.0 usb. If your motherboard puts out low voltage as my Asus 79 Delux on the 2.0 but the 3.0s work fine on most. use the drivers on the WD site to get it to work. Works on 90% of all pcs without drivers. No AC needed one cord although proprietary. I recommend the accessory rubber case (WD Grip Pack) available on Amazon in multiple colors that comes with a extra cord also. It protect it and you get he extra cord. Pros Size 3.0 Transfer speed Cons proprietary cables.
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Q
Greater than one weekI use this drive to backup my laptop computer. I like the fact that it doesnt require a separate power cord, like some other external hard drives. I like the small form factor of this drive too. It is a similar size as a laptop computer hard drive. Also it supports USB 3.0 data transfer speeds, which is also nice, as USB 3.0 is more than ten times faster than USB 2.0. Of course USB 3.0 is backwards compatible, so it will work with any computers USB port, although its performance will be limited to the speed of the USB port that it is plugged into. Although it comes with software to encrypt the drive, I havent used it, so I cant vouch for the quality of that software. I encrypt my own files anyway, using other software. Some people use utilities like truecrypt, some people use password protected RAR files. Do whatever works best for you, if you want to encrypt something. As for the cloud storage software it comes with, that basically requires you to set up a drop box account, because that is what it really uses to store your date in the cloud. Thats kind of useless, you could just use drop box anyway, without needing to use this Western Digital software as a front end for it. Maybe it is useful for some people, but I dont find any use in doing things that way. So aside from my neutral comments about the software that this drive comes with, which I find to completely be unnecessary, I am just rating the hardware its self as 5 stars.
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Batmom
> 3 dayPretty good device...very fast. For some strange reason, I cannot perform a system image on my Windows 7 computer with it, which is why I bought it in the first place. (Yes, its formatted properly). What I dont like is that it doesnt seem to let you decide how often or manually (which is what I want) that you can do a back-up. It wants to set an automatic backup date regardless of what you want. Well, tough...its just a laptop; were not going to be plugged in all the time, are we? Why does everyone make stuff with predetermined controls? You can just unplug it, but Im sure in time, that wont be good for it.
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Alexis Jones
> 3 dayWe were required to buy this for school and I am glad that we did! I have a lot of videos and stuff on my laptop because I study film and video production. It is soooooo annoying running out of space all the time on my macbook. Now I just edit off of my hard drive and my life has become a lot less stressful. Also it convienent carry this small guy to class to work off of those computer versus carrying my macbook everywhere with me. I have yet to run out of space so this is just perfect for me. The only complaint that I have is that I had to format mine before it would work on my macbook pro. There are instructions online if anyone else is having this problem. It youre reading this the first thing i recommend you do when you get this product is make sure that it is compatible and will work with all the computers you plan on using. That way you wont put material on here only to later on find out you will have to format it. (Erasing all of your content). This happened to me.. I had content added from our Macs at school and later came home to try and edit on my Macbook and it wouldnt work. So my things got erased. No worries I had my content backed up else where. Just a forewarning though. Also make sure you have your things are backed up.