WiOn 50055 Indoor Wi-Fi Plug-In USB Wall Tap; 1 Grounded Outlet; 2 USB Ports

Works first time and everytime. Works well with Alexa, too.

Works great and I really like the USB plug light that you can program to turn on at night.

Own over a dozen of these. Work great. Android app could do with updates and additional interfaces, like Alexa.

We use these (we have two) when we are on vacation on its radon auto. And they are great to turn on light before entering house at night. They are just great......

The device itself is solid and for the most part okay. Where it falls apart is the app, which is probably the only reason alot of us buy this. The app is TERRIBLE!! Yes, thats terrible in all caps and two exclamation points. When you open the app it takes at least a good 10 seconds to load up the different devices (if your lucky). Ive now been using WiOn for about a week now with three of these devices. The app sometimes picks up all my devices but more often only picks up one, two, or none of my devices. I then have to turn off my wifi on my phone, switch to mobile data and then maybe as the app refreshes It will pick up another device. Super inconsistent and unreliable. Theres also times that the app is unable to connect to wifi even though all other devices (computer, tablet, tv, and even the phone itself) have no problem connecting so I know its the app and not my wifi modem/device. The reason I gave this two stars rather than one is because in the rare occasion that you are able to use the app properly, a verity of features are available. The ability to set a timer or multiple timers on each light is awesome. The devices seem to have some memory on them because they do seem to remember the timer even after unplugging the Wion device from the power source and plugging it back in. The feature allowing you to see the power usage by the device is also nice. Overall the device itself is good. The device alongside the WiOn app... not so good... at all. Id recommend this for anyone primarily looking to use this for its timer feature. Probably not the best device to use on your main home light source as youll probably be left in the dark while trying to get the app to load just so you can turn your lights on (saying this from experience... ughhhh)

I have 7 Wion controls, and have used the outdoor Smart Box since 2017. 6 months ago, I would rate these as 5+ stars, but since I updated my phone to IOS 16, I can’t add a new device to my phone. There is no mention of upgrading the app for IOS 16 so I am concerned that these devices may be nearing the end of their life. Earlier this year, they added a feature to delete your account but that is the only update this year. The app works with an iPad with IOS 15 but I don’t carry the iPad around.

Listing made it seem like you were purchasing 2 units not just one. Because it was only one, it went from a great deal to only a good deal

I love it.

Had problems with the final step of setting up the device. When entering the password, I would get an error message. 1st time I contacted customer service they had a tech call me. Once on with tech he did not have me run through the set up again are or check to make sure I was inputting information correctly. The tech went right into a script of telling me that my computer was corrupt and they needed to run diagnostics on it. For around $200. He said my fire wall on my system had too many intruder attempts from my gaming, social media and porn habits. He insisted this was the problem and he needed access to my computer. I hung up. I don’t own a computer. I have an iPad and an iPhone I run the app. After trying to self diagnose and googling possible problems with it, I recontacted tech. After taking my info they told me they would have a technician call me. I asked if it was free service to have tech work with me and they answered yes. Then I mentioned the last experience that they tried to sell me a service at about $200. And they text chat ended and disappeared. After playing with the WiON smart plugs a bit more I figured out that I needed to copy my password from my router page and paste in the box on my WiON app set up page. And not type it in. For some reason that was the issue. The plugs work great. I am concerned about WiONs costumer service ethics.

I purchased more than one manufacturer of wifi outlets and Wion was one of the purchases. It was the only one that would not connect to WIFI unless I gave access to my PC remotely to a WION tech person. No thank you. I sent it back. The other wireless outlets connected with my wifi easily and without any tech help. Just follow the instructions on your phone as you go along. Not wion. Wion gives you weird queries like reboot your Wion app Enter your WLAN to connect to your wifi? What is a WLAN? Is it my SSID? Is it my wifi name? I hate going to GOOGLE to figure this out. Luckily I had the other wifi outlets to use which did not ask me to do weird things or have a tech enter my PC remotely!