BLACK+DECKER 20V Max Handheld Vacuum, Cordless, Grey (BDH2000PL)

This has incredible suction. Best I have seen in a hand vac. This items problems lie in the design. Specifically in servicing the filter. From factory the filter was EXTREMely hard to remove the first time. It was so tight into its locked in position we thought it was defective. Finally broke it loose but then the filter wanted to un seat when you rotated the pivot point. Had two vacs both the same. This was annoying enough I sent them both back reluctantly because when assembled an in use it was super powerful. Purchased a shark CH901 as replacement and they are wonderful!

Great vacuum but always a challenge removing and cleaning/replacing the filter. After 3 years and minimum usage, the motor started whining, and the unit became too noisy to use. More than sufficient power and overall design, but it should last longer without replacement.

I love this little vac. It has great suction & can get into smaller spaces. I used it for the carpet on my stairs & it gets right to the edges. It is lightweight & easy to use. Highly recommend!!

Maybe 3-4 months after buying Piviot, the the hinged refuse door that pops open to empty it, busted. . The hinge snapped in places. Perhaps it was me giving the device a couple good raps over the the trash can. In any case those hinges might call for a look see for better construction. But yes! I’m buying it again because I’ve never owned a handheld as powerful and versatile as the Pivot. Maybe don’t rap yours so hard.

Its a nice little vacuum. I have been buying them for years. This particular model leaks debris when placed in the charger, the flap inside is flimsy and does not locks well to prevent dirt from coming out. I usually place the vacuum in the palm of my hand and turn it on to make sure debris is all in. Secondly, the batteries died out after about 16 months and to replaced them you have to solder them and also, they are expensive- Its cheaper to replaced vacuum than replacing the batteries. I wish they correct these flaws since it is a nice vacuum.

I purchased the vacuum after much research and I was not disappointed! Overall, I am incredibly happy with the product but here are a few things to consider before buying them yourself: Pros: It looks very sleek. It looks really good on its charging port as well! I dont mind displaying out in the open. It also is quite compact when stored in its charging dock which is a plus. Its suction is great! I think that was the number one thing that I was looking for in a hand held vacuum as ones in the past had issues with this. Cons: The one gripe I have with this vacuum and for you to consider is that its actually a little awkward using it. The head is a lot shorter than it looks in the picture and it makes it awkward to hold for some reason. Its probably more of my own preference than anything but something to consider. ***update*** Ive had this product for several months now and it is still working great!!! Suction still works great, battery life is good and its cleaned up quite a bit of mess for us in the last few month. But, there is one more thing for the buyer to consider that I noticed with more use. There is a rubber lip inside that prevents anything sucked into the vacuum from coming out. It works great for that purpose. But, one continuous issue I am having is bigger particles getting stuck in-between the lip and the filter. There isnt a whole lot of space between them and anything bigger than dust will get stuck there. When I go to dump the mess in the trash, I often have to reach in there and pick out whatever is wedged in there. Not a deal breaker by any means, but nevertheless an annoyance for you to consider. ***update*** Recently, after having the product for about 6 months, the hinge on my vacuum broke. I recently read a review that indicated the same issue. For the overall good quality of the rest of the vacuum, this plastic hinge for the door is a little disappointing. We have used it daily, so by no means has the vacuum been handled with delicacy. BUT, who has time to treat their vacuum delicately! It just needs to work to clean up all of those messes your kids make! I could not find any way to contact costumer service on Amazon so decided to go to their website directly. Their website is not the easiest to navigate and finding the contact information too a few minutes but once I put in my request, I received a response within a few days. They did not have any spare parts or had any solutions for a fix but they were able to send me a replacement unit for free of charge. I know Amazon has you buy a 2 year warranty but I saw on the Black and Decker website that the two year warranty was included in the purchase. Not sure if it does not apply to the batch on Amazon but I have a hard time seeing black and decker not honoring the warranty. I dont know if I was covered or they were being nice, but I do appreciate the good customer service! So if you have a similar issue and your vacuum is less than 2 years old, try contacting them directly about the issue. Besides the hinge, this is still a great vacuum.

This vacuum is the very best handheld cordless vacuum I have ever owned. It has powerful suction, gets dirt out of hard to reach corners, and the flexibility of the unit allows me to get to places I simply could not reach before. I highly recommend this vacuum, and Im so glad I made the purchase.

I love the vacuum, especially the section power. However the docking station is flimsy. Hard to get the vacuum in right. I had the older model and the docking station was sturdy and easy to access.

Ordered this based on many positive reviews in October 2022. We used it about every 2 weeks to vacuum out our cars (1 full charge would work for my mid-sized SUV.) Occasionally, we used it in the home for some crumbs on the carpet after the kids had a snack. I emptied it after each use and was gentle on it. Suddenly, it just stopped working in mid-May - the base charger wont connect and light up the unit - I know the vacuum still works as there is a little battery left and I can turn it on. So am I out $80 after only 7 months? It says on amazon that the product support window is closed as is the return window (as of mid-January.) So my next option is to try to take advantage of the 2 year limited warranty provided by Black and Decker. I will try to update this when I get more information from them. ::: UPDATE: Calling their support line was easy and I got a real human being who quickly verified my purchase and is sending me a new base charger. Phew! I upped the stars from 1 to 4.

TL/wr: A great performer with minor quibbles. I ordered this to replace the older green and white model that had worked well enough for year as long as I replaced the battery every second year or so. As I was about to buy another $25 dollar battery and go through the hassle of dissasembly, I thought about new battery technology and started looking for a hand-vac upgrade. Interestingly enough all reviews and price point led me to the newer model of the vacuum Id had for years. Ive used it for a year now for the general chores of (dry) coffee spills dusting in corners etc. Its main use is strewn cat litter when cleaning up around the box. Its used at least four to five times a week for this purpose so after a year I feel the vac has had a good trial. Compared to the older model it definitely has more suction and the suction lasts longer. Ive noticed no significant drop in performance over this year while the old model would have already started to show some recharge fatigue. It retains the okay crevice tool/extension and the small flip down brush for whatever a small flip down brush is good for. Break down and cleaning remain exactly the same as the old model and two of my favorite features is how easy it is to empty and the washable final filter. Whats not so good? I have only two quibbles that knocked off the fifth star. Neither are insurmountable but I dont give five stars easily. One: The new upright charger stand style is a downgrade from the previous model and it can be a little fiddly to get it to seat. Two: the routing of the exhaust (same as the old model) tends to blow the mess away from the vacuum just as youre trying to pick it up so you have to sort of chase the bits around the counter/floor from several different angles making all jobs take longer than if the exhaust was a re-routed or better diffused. In summary: Id buy it again and I think it really hits a sweet spot in price/performance ratio.