BLACK+DECKER 20V Max Handheld Vacuum, Cordless, Grey (BDH2000PL)

Never having owned a small handheld vacuum before, I guess it’s OK. It does have an awful high pitched sound and its narrow opening makes for cleaning the stairs an annoying long task. It’s good for a few crumps in the kitchen or some hair on the bathroom floor. OK for the car seats but not strong enough for the floors. Certainly not good for dog hair. Would I buy it again? NO

I purchased the vacuum after much research and I was not disappointed! Overall, I am incredibly happy with the product but here are a few things to consider before buying them yourself: Pros: It looks very sleek. It looks really good on its charging port as well! I dont mind displaying out in the open. It also is quite compact when stored in its charging dock which is a plus. Its suction is great! I think that was the number one thing that I was looking for in a hand held vacuum as ones in the past had issues with this. Cons: The one gripe I have with this vacuum and for you to consider is that its actually a little awkward using it. The head is a lot shorter than it looks in the picture and it makes it awkward to hold for some reason. Its probably more of my own preference than anything but something to consider. ***update*** Ive had this product for several months now and it is still working great!!! Suction still works great, battery life is good and its cleaned up quite a bit of mess for us in the last few month. But, there is one more thing for the buyer to consider that I noticed with more use. There is a rubber lip inside that prevents anything sucked into the vacuum from coming out. It works great for that purpose. But, one continuous issue I am having is bigger particles getting stuck in-between the lip and the filter. There isnt a whole lot of space between them and anything bigger than dust will get stuck there. When I go to dump the mess in the trash, I often have to reach in there and pick out whatever is wedged in there. Not a deal breaker by any means, but nevertheless an annoyance for you to consider. ***update*** Recently, after having the product for about 6 months, the hinge on my vacuum broke. I recently read a review that indicated the same issue. For the overall good quality of the rest of the vacuum, this plastic hinge for the door is a little disappointing. We have used it daily, so by no means has the vacuum been handled with delicacy. BUT, who has time to treat their vacuum delicately! It just needs to work to clean up all of those messes your kids make! I could not find any way to contact costumer service on Amazon so decided to go to their website directly. Their website is not the easiest to navigate and finding the contact information too a few minutes but once I put in my request, I received a response within a few days. They did not have any spare parts or had any solutions for a fix but they were able to send me a replacement unit for free of charge. I know Amazon has you buy a 2 year warranty but I saw on the Black and Decker website that the two year warranty was included in the purchase. Not sure if it does not apply to the batch on Amazon but I have a hard time seeing black and decker not honoring the warranty. I dont know if I was covered or they were being nice, but I do appreciate the good customer service! So if you have a similar issue and your vacuum is less than 2 years old, try contacting them directly about the issue. Besides the hinge, this is still a great vacuum.

This is great great suction, easy to use, the best yet!

I love this handheld based on the suction. That said, the attachments are built in and leave a little to be desired. I wish it had an attachment to use on fabric / to vacuum a sofa. BUT... the suction is still fantastic! Also it is super easy to clean and empty. Would recommend.

This hand vac is CRAZY STRONG! When I first opened the box and saw the vacuum I loved the look, loved the extremely light weight of it, loved the ability to adjust the position but I was very concerned about the size of vacuum spout that sucks up the dirt. Its smaller than most others. I have a shark hand vacuum and the suction size of this B&D is roughly 1/3 of the size. BUT........ It had a a bit of a charge so I gave it a try on a runner rug I have in my entryway...... I vacuum it every single day because we come and go and we also have a dog. So, its continually getting lots of dust and debris or what not. This hand vacuum is so strong and works so well that I had to find the right angle for the vacuum itself so it would not suck the runner rug up! I got about half of the runner done before the little bit of charge it had in it died and when I looked at what was in the vacuum dirt holder I was shocked! There was so much dirt, sand and dog hair that was vacuumed up that I couldnt believe my eyes! I took pictures. What you are seeing is less than half of my 5 ft X 2 ft runner rug that was vacuumed with the Black & Decker AND I had JUST vacuumed it with my Shark last night! I poured the dirt out onto a paper plate so you can really see what was in there however there is still a ton of dirt caked on the plastic of the interior. THIS HAND VAC IS POWERFUL. Im keeping it. My only complaint is the size of the suction because it takes a little longer when it covers less area but that is easy for me to overlook given the power if this vacuum. I highly doubt there is any other hand vacuum as strong as this one and I cant wait til its fully charged to go and finish the job on all of my runners as well as in my car!

Ive had some crappy hand vacs around this price that did essentially nothing--but this one is amazing! Ive used it so much during this pet-shedding season, and its also great for vacuuming up baking soda on couches, bits of crumbled drywall/other home improvement detritus, and dusty corners. I havent used it in the car, yet, but I imagine itll be great for that, too. Its very low-profile, too, since it folds up for charging. (The adjustability of the vac is great, generally.) I havent tested it to the full length of its battery charge, but if youre using it for spot cleaning, that shouldnt be an issue.

Powerful suction and very sturdy

First of all, this is a pretty good design, with superior suction, and a thoughtful, user friendly design. But, as previously pointed out, when the batteries fail, Black & Decker really lets the customer down by not providing a replacement battery pack, even though it’s extremely easy for the end user to access that battery pack for replacement. But, if you’re tech oriented, you can change the batteries with a bit of work and some skills. The first issue, is getting a cell out of the pack, in order to indemnify it for purchase. They’re readily available, but you need that part number that’s printed on each cell. Also, it’s a bit of a challenge to get one out to see that number. The first thing that must be done is to take photos of the battery pack from both sides, for future reference when trying to connect the new cells together. Then, use some needle nose pliers, getting them under the metal straps that connect the cells together, and pry the straps from the cells. But, after doing so, the cells still won’t just slide out of the holder. It’s too tight. But, I used a deep 3/8 drive socket, of a diameter that was almost as large as the battery cells, and I used it, with a hammer, to drive the cells out of the holder. As I said, before I did any of this, I took photos of both sides of the battery pack for reference, so that I would be able to still see how the cells were connected to each other, after they’d been removed from the pack. Then, I inserted new cells into the pack, and referencing my photos, I connected those cells together, using bits of the original straps, and my soldering iron, to reconnect each cell. I was successful. But, I soon came across a problem that made me wish I’d never spent the money for the cells and went to all that work, as about a month later, the motor’s bearings failed, and just like the battery pack, B & D won’t sell you a new motor! I have 2 of these, but I can’t remember which one is older. But, I think it was the newer on that lost its motor. That should mean the motor failed after about 7 years. From what I’ve read in other reviews, that just may be about the most one can expect from it. Even if you can replace the batteries, it really doesn’t make sense to do so, as it cost me around $50.00 for the cells, and the whole vac is only $75! So, I only saved about $25, and I was still stuck with an old vac, whos motor soon failed! But, as I can’t find another brand that has this kind of suction and thoughtful design (& believe me, I’ve tried!), I just bought my 3rd one!

WE love this so much that we ordered a second one in within 1 week of getting the first one and seeing how it performed.

Over the last decades, I have had many manual vacuums...starting with corded ones and on to battery-powered ones. I chose this one after expertly reviewing customers reviews. I agree with most favorable assessments: this is a good handheld vacuum. I like the filter set-up for cleaning, and I especially like the sucking force! Unfortunately, the head/mouth of the device is such that it is too close to the ground so particles as high as 2-3mm are passed over. There is plenty of suction power to get them but the vacuum mouth has no way to lead them in . You just have to raise the vacuum to get them in on the 2nd or 3rd pass. Otherwise a well-working product worth its extra cost for the power.