BN-LINK WiFi Heavy Duty Smart Plug Outlet, No Hub Required with Timer Function, White, Compatible with Alexa and Google Assistant, 2.4 Ghz Network Only (2 Pack)
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Brent
> 3 dayThese smarts plug work exactly the way you need them to. The only question I have is their reliability. They feel a bit cheap when pressing the button. But for now they work great.
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Uhoh
> 3 dayProduct is very convenient that you can control in app or with Alexa. I like to have one to the bedroom light and turn it on before I get there and turn it off from my bed. I also use it to set up timers to turn it on and off. One wasn’t working properly and the support was quick to respond. Steven resolved the issue and followed up later, which was really appreciated.
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JCM
> 3 dayI have the Xfinity 5GHz modem/router. Typically if it is a 2.4GHz required connection I cant get it going. I had trouble getting this plug connected but I also have other BN-Link plugs that I am using (purchased back when I had my Netgear 2.4/5 GHz router) and they work just fine so I naturally thought these would work as well. Okay, I tried and tried to get a connection and finally initiated a return. I thought I would give it one more try and for some odd reason it connected. I dont get it. Bottom line: These do work on the Xfinity 5GHz Modem/Router. Please dont ask me how I got it connected, because I couldnt tell ya. I am happy with the BN-Link plugs however.
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G. DURHAM
> 3 dayHad a previous no name brand that became unsupported by its app so decided to buy Alexa Dot with these smart plugs. All is good and satisfied
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Jennifer Vela
> 3 dayI like how simple and easy it to use! All you do is download an app onto your smartphone and connect the plugs to them. Then you add timers and other features you want and that’s it. They work great!
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cHARLES mILLER
> 3 dayThe plug works well but the app is junk. I have Bose Soundtouch system so I am familiar with crappy software. Impossible to set up daily automation. Switching to Smartlife app.
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jon1481
> 3 dayDifficult to install, maybe it was my samsung s20 ? May be the smart life app? I do not recommend this product .
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Bruce DK
24-11-2024These work great. Can’t figure out on/off schedule. There seems to only be scheduling on option. Instruction pamphlet was extremely difficult to read, so finally had to google you tube video to set up/pair with my smartphone.
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Cheryl
> 3 dayI like these, however, 2 of the 4 did not work. That was disappointing. It takes a long time and many tries to get them to connect to WiFi but when they finally do, they are great! I turn on lights in the house when I am arriving after dark. I would have given 5 stars if the other two had worked.
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Mark G
Greater than one week100% would recommend & buy again. I dont usually leave reviews, but in this case I felt my experience should be shared. I purchased a 4-pack of outlets and strangely, when I opened the box, one of the outlets had a piece of tape covering it with the word defective handwritten on it. Apparently I was sent a previously returned package that had included one of four outlets being defective. I contacted customer support and got immediate service via the companys online text assistant. I sent them a couple of pics and my order number and was immediately told I would receive a replacement outlet (as that was my preference vs a refund that was also offered). The replacement arrived just a few days later. I was only expecting a single outlet, but surprisingly two came instead, which I really appreciate! It feels like an excellent gesture of apologizing for the error (which I realize may have been Amazons fault) and showing me the company appreciates my extra time & effort to go through the RMA process. By the way, the (remaining) 3 original outlets functioned perfectly. All were easy to add to my smart home network and have functioned perfectly in the week+ since.