HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

Its.... Excellent laptop... Perfect... Amazing.. From the last..

Muy buena calidad.

Hi, I bought 2 laptops of this model a year ago. These worked fine for a year but both started giving trouble with voice input port.

Excelente

This laptop only has two USB ports not 3 as stated. Would have been a deal breaker if I had known that.

I am in the return process currently for this product. While it is lightweight and has a nice look, there are glitches. I have also experienced the blinking screen that one review mentioned. This happens randomly and this is hard to navigate without a second monitor because the blinking prevents you from selecting icons on the desktop to navigate to where you need to go. I also experienced a few occasions where the spacebar stopped working as I was writing. Kinda need the spacebar. Also experienced audio crackling on zoom calls as well as when working and listening to music. The audio completely went out at least twice and I am still not sure why - just restarted several times and then it somehow restored itself. I did the HP diagnostics but you are never sure if that solves the issues. The biggest issue happened last week - I contacted Asurion for support to troubleshoot when at startup the screen went black. I tried everything I could as well as restarting and troubleshooting with YouTube videos. Asurion, was able to help me establish a restore point and that helped for about a week and then the screen blinking continued again, too. I contacted Asurion again only for them to offer that troubleshooting was not worth it and that I should contact Amazon for a refund since this is a brand new computer.

A working computer when computers are so important to keep in touch and work

Less than 8 months of use and the WiFi module stopped working and there are no drivers on the HP site to update the software. Software support only valid for 30 days after purchase. So HP blames Windows for a botched update. Independent computer tech says there is no fix for the missing wireless software drivers. Now we have an 8 month old laptop that can not connect to the internet. Do not buy HP

I just bought this laptop in aug and the battery is so bad. I would like to return this item

The ;laptop mouse pad was irregular. When you tried to scroll it would just pick a page by itself. When I tried to delete emails and other things it would give you a drop down menu. Ive never had a computer of any kind that was this bad. I sent it back the Amazon for a refund on Oct. 28th, they received it on the 30th and its been going on 8 days now and they have not refunded my money!!! Buyer beware of where your purchase is really coming from.