HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

Laptop is for personal use only. No instructions or manual came with the computer. Finding very difficult to set up with apps and files on my other computer. Have been an HP user for awhile (desktop pc w Win 10 & printer) and really like the products. This is my 1st laptop. Very frustrating. Dont know why I have to spend $579 on a laptop and then have to pay $300 + to have help setting up.

Have had several HP laptops and generally been satisfied. But after this one, not sure I will ever purchase another.

I got the HP 15-inch FHD laptop for my daughter in case school was cancelled again due to coronavirus. (Her Mac broke). It is a reasonable price, but has some flaws, hence the 4 star review. I love that it has a 10 hour battery life and is very lightweight, so its very portable. However, if I wanted to use it as a work-from-home computer, this is not functional as it doesnt have a Ethernet port as some employers require that. So, its Wi-Fi or nothing. HP needs to put one in to make it more compatible for various usages.

I bought this laptop on 08/2020, at first it works fine but then about 6 months later the screen started to go dark. Long story short, I have called HP tech support about 4 times (be ready to spend about an hour on the phone with them), after each time that they reboot and check my computer, they promised that the problem was fixed, but the issue keep happening. I also send my compute to HP for repair (I have to pay $26 to expedite shipping) they kept it about three weeks. For weeks later, the problem came back. Today I am calling HP again, and now they are telling me that they will not replace it, that I have to send my laptop for repair to them again. Seriously HP!!! No buying this brand ever again.

This computer was everything we were hoping for, speed is great!

The internal specs seem good on paper but the build quality is not good, keyboard click feels cheap and the mouse pad is terrible, it’s off balance and does not sit steady on the table, now a days when buying a Laptop we want for the hardware be at least built to feel sturdy not like it was just for selling another computer.

Delivered before said date. nice Computer for the price.

The reviews are not dramatic. I choose to ignore them. The touch screen went out first. Then the whole screen died. Seller did nothing to help. Don’t buy this. Replaced with a dell for the same cost.

I strongly urge no one to purchase this product after 45 days after purchase there was a technical issue with the computer and no warranty so I had to pay HP over 45$ to fix something that was not my fault.Sad for Amazon to allow this to happen.

I had to purchase this in a hurry because the laptop that the school issued my son for virtual learning was not working. I likely wouldnt have purchased this model had it not been for the laptop shortage due to COVID-19 and our new world of virtual learning, but it was one of the only reasonably priced ones available. The absolute deal breaker is the touchpad/mouse. You have to be DEAD CENTER in the middle when you click on it for it to properly work. They might as well make it 1 inch by 1 inch, because if you miss that sweet spot directly in the center youre out of luck. Its extremely frustrating, especially when youre trying to work quickly. I would expect better from a $600 computer. The keyboard layout is a little funky and sits slightly to the left, a little awkward to deal with at first but I got used to it pretty quickly. The graphics arent good. This computer should be worth about $350-$400. Disappointed but it will have to do, unfortunately.