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David W Jackson
> 3 dayThis unit will not run monitors off of the USB-C port which annoys me greatly since it only does data but it works quite well otherwise. The problem started a few days after I started using it. When I would move the mouse to do what you do with a mouse the screen would starting jumping and acting like it lost sync and at times the screen would go blank. A chat with HP support that ran over several days ended with them asking me to send the unit in for repair and that is where it sits. I did hear they received it several days ago but nothing so far on the return or repair. No calls about not being able to duplicate my issue, nothing. Im starting to wish I had returned it to Amazon and bought a better model.
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Brandon Johns
> 3 dayReally made in China very dissatisfied. Thought it was made in America.
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Elizabeth Moore
> 3 dayI received this laptop and probably would have liked it if the cord included wasnt defective. I tried another HP cord (that belonged to someone else) in the laptop and was able to see that the laptop was charging. But the cord included in the box wouldnt charge the laptop at all. So I had to return this product because I wasnt going to keep the laptop and have to purchase a power cord too!!!
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Abby
> 3 dayHave been a customer of HP products for over 20 years. No complaints on any HP products I have purchased from computers, printers and ink/toner. Have always had a positive experience. Cannot rate battery life as I have only used this computer while it is plugged into the outlet.. I would definitely rate this Laptop superior to the Lenovo it replaced.
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Nina
> 3 dayI am very satisfied with my new computer for my home office.
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Bert
Greater than one weekI got it early and been on it since it arrived and very satisfied
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Liana Cantu
> 3 dayI bought this for my daughter for virtual schooling-we already have a MacBook for my other child. We bought it because buying another MacBook was expensive so we went with the cheapest price. BIG MISTAKE. I really wish I could go back in time and just spend the money. This computer has had so many problems and glitches. It started making this weird notification noise every 5 seconds-even the kids in my daughters class can hear it. We don’t know where it came from. The bar at the bottom somehow is at the top? The quality of the screen is crap. Just spend the money on a MacBook-trust me. It’s expensive for a reason-we’ve had no problems with it AT ALL and we’ve had it 6 months longer. This thing is cheap for a reason-you get what you pay for.
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Jacqueline C.
Greater than one weekUnfortunately, it has a very short battery life, and the key pad should have been a different color from the laptop body.
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GHug
> 3 dayGreat quality!
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Computer guru
> 3 dayFull HD screen with sharp colors! Easy to uprated to large RAM and SSDs