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Erika
> 3 dayIf I could give this product zero stars I would. Customer service told me to purchase another laptop before they would send me another laptop is not fair. I am a full time college student that does not have an extra 7-800$ sitting around and I need my laptop hence all classes are online at this time. I have yet to hear back from customer service to resolve my complaint. I even had Lenovo technician come to my home to try to fix my laptop and he said I would need a new device. The customer service has not responded. Terrible customer service. Would NOT recommend!
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Your Average American Guy
> 3 dayHas been great for my kids home schooling. The touch screen has been a must feature for a 1st grader who doesnt know how to type yet. We use it primarily for daily on line school classes and the other online class work, so its not over taxed from a graphics or memory perspective.
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Cynthia
04-06-2025Llegó en buen estado y funciona muy bien
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Lexi
> 3 dayEvery time we move this laptop we get a bluescreen and it shuts off. We purchased premium support they have sent a tech out multiple times to fix multiple things. We then had to send it in to them to get it fixed. They had it for 2 months. We got it back and it is still doing the same thing over and over.
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Dead Wrath and Beyond
> 3 dayAs others have mentioned, there’s a design flaw that causes the screen housing to crack. I’ve had this laptop for 2 months or so, and treated it with extreme care. However, I noticed today that the housing of my screen has started to crack. Very disappointing. Would not recommend or purchase again.
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nero
> 3 dayyoud expect them to at least extend warenty something like a laptop less than a year its trash could barly handle buisness school dont recomend.
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Rehab Gamaleldin
> 3 dayGood
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Nancy
> 3 dayWorth the cost
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MISS DEEPIKA VYAS
> 3 dayEverything very good , very user friendly.
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Mike D.
> 3 dayI bought this particular computer after reading the reviews from Consumer Reports. I needed a basic laptop for web browsing and Zoom meetings and one that would take up minimal space on the kitchen countertop. I have been very happy so far. I would have expected to pay more for the touch screen and fingerprint recognition. The setup went well and I have not experienced any problems. I enabled the battery mode that limits the full charge to prolong battery life. Rather than charge to the mid-60% range, it seems to limit the charge to around 56%. So far, thats not a problem as it stays connected to the charger most of the time. Immediately after set up, it didnt appear to be charging at all. Using the built-in support app, I was able to get a Lenovo technician to remote connect and check for problems. She didnt find anything and the computer did resume charging a short time later. All in all, I am very satisfied with the performance, features, and price paid for this computer.