LG UltraGear QHD 27-Inch Gaming Monitor 27GL83A-B - IPS 1ms (GtG), with HDR 10 Compatibility, NVIDIA G-SYNC, and AMD FreeSync, 144Hz, Black

This monitor absolutely does not play well with Windows 11. Deep Sleep Mode cannot be disabled and it takes several seconds to wake from sleep, Windows sometimes takes longer to respond. Worse is that when waking from deep sleep mode windows will randomly not maximize fully and a 1/2 of the desktop above the taskbar is cut off. This has something to do with windows scaling as changing the DPI back and forth resets to normal or turning the monitor off and on also resets it. However I believe this problem would not come up if there was an option to turn off deep sleep. And that there is no USB port means the monitor cannot be updated, not that LG would at this point, as they havent with the 850 model. Im not sure how these issues are not discussed in all of the glowing reviews on numerous tech sites as it is pretty well known that deep sleep in general is an issue with these monitors. And that has been fixed with the latest LG 4K model.

This monitor serves my purpose just as I need. 144hz IPS 1440p. However, the first thing I did after setting it up was running the online ghosting test. After less than 5 minutes, I was left with burn marks from the white dots for the pursuit camera (the white dots in the black bars between the UFOs). I contacted support, performed a hard reset, and everything was back to normal. Trust me when I say it passed the test, though. There is a small amount of blur, 2millimeters at its worst, but these are the limits of IPS panels (especially budget IPS panels). It is likely the ghosting test just doesnt play nice with certain monitors due to its nature, but for a burn in to occur within 5 minutes of using the monitor is alarming, to say the least. Therefore: TURN ON YOUR SLEEP MODE I will be keeping this monitor, should I have no more issues. I will update this review if there is any more burn in and if it is permanent or not, and how it was caused. Update: It has been almost a year, and this monitor still performs beautifully. No dead pixels, no increase in blur.

I desperately needed to upgrade my old monitor, so I went for this one after reading about it in an article. Its the size of small TV which took some getting used to, but I have grown to really like it - just make sure to adjust your display settings if youre coming from a smaller monitor to this one. The picture is clear - you can really see the detail in what youre doing. I havent tried to speaker option on it and dont plan to, so I cant comment on the quality there. Turning it on and off is a bit of a hassle as it has a little joystick underneath it versus a physical button. My biggest problem is that I can see more of the backlight on the right side of the screen when your picture is dark. The other thing to note is that it slowed down my last PC when I got it too. I was in the process of upgrading to a much fancier and better gaming PC so that was a temporary issue, but if youre using a basic, cheaper PC, you may run into problems.

In the quest for finding the most value for money gaming monitor, prior to buying LG 27GL83A-B I own a Dell S2417DG (1440p with GSYNC) , though the specs are great with this Dell monitor for the price its offered , there were major banding issues with the TN Panel , had to do custom calibration and gamma adjustments to get a picture quality anywhere near to acceptable. With all my other monitors being IPS panel with high color accuracy I just couldnt get satisfied with Dell . As I started searching the market again, every IPS 1440P gaming monitor with high response rate was way beyond my budget for casual gaming. And now LG brought this gem of a IPS gaming monitor to the market for a reasonable price. It doesnt have G-SYNC hardware module like the Dell S417DG since its adaptive sync driven , but really who cares? G-SYNC still works flawlessly with Nvidia GPU , Runs at 144 Hz , great blacks, decent factory calibration and color accuracy and I highly recommend to keep the response rate at factory default . At 144hz the default response time works just fine . To top it LG panel and overall product quality is top notch - no dead pixels, no noticeable bleed, no flimsy plastics. Its a no brainer buy for the price . Go for it and you wouldnt regret. 1440P is the current sweet spot for gaming monitors, unless you own a crazy powerful rig on SLI to run games at 4k. I bet you still wont be able to max out anywhere near to 144hz especially if you are into FPS. Cons: Its hard to be giving any negative for this product considering the price, however few small things 1) You cannot swivel the screen 2) Switching to Faster Response rate causes negative ghosting (Only if you look for it) 3) Doesnt have the RGB light circle behind the monitor like other LG Gaming monitors , instead its a Red Circle strip. Now My Gaming PC (Red and Black theme) and this Monitor goes so well together, I dont even know if thats a Con. Mostly a personal preference or choice.

This monitor is a great step up from the similar version of it that is 144Hz at 1080p. That one has a great balance of performance and picture. This one, however, doesnt have a great color balance but is able to properly output a sharp 1440p picture. It took some configuring, but I found a sweet spot for the picture to not look too cool and for blacks not to look as crushed. But now, 6 months after purchasing, I am noticing the screen flickering. If I load up a game, theres a chance that the screen will flicker. Theres even some flickers when Im not playing anything! I dont think the display itself has a problem, but its not handling G-Sync properly. I sent in a service request to have this looked at, which means Ill be without this monitor for a good month or so. Others seem to also have the same problem, so just be aware of this. Nice monitor, but some serious drawbacks that wouldve made me reconsider buying this.

This monitor is high quality for its price or it was when I bought it but its now obsolete and I can only recommend it if its on a significant lower price than the nano version. Rtings have a custom ICC profile for this monitor, you may check that out in case that you decide to buy this. These UltraGear monitors will perform well and it comes with a stand that will allow you to rotate the monitor in case that you want to play a game with Tate mode. It comes with both HDMI and DP cables. BTW keep in mind that these monitors dont have DP 2.0 connection.

The monitor is absolutely fantastic. Its for sure the best monitor Ive ever owned and will definitely be with me for a long time. THE RESOLUTION: 1440p is absolutely better than 1080p. I had my doubts about how much better it actually is. I instantly noticed a difference when I played some games on it, and even just watching videos and looking at your desktop. I even had some family members who wouldnt even know what 1440p was and they all said that there was a clear difference. THE REFRESH RATE: This wasnt my first 144hz monitor, but it is the best one. I think its the fact that its combined with all the other things this monitor does well. But lemme put it to you this way, having a higher refresh rate isnt like watching something move faster. Its like when it moves, you can see more of it, you see more detail while its moving, and you can keep track of it better. Seriously, If you are reading this and you havent had a 144hz experience yet, I HIGHLY recommend just buying a montior like this one that has 144hz capabilities. EVERYTHING ELSE: Realistically, the only other good features of this monitor is G-Sync, which is pretty good. You have the 1ms response time, which is good and bad. The 1ms response time setting increases ghosting, which this isnt an issue with just this monitor. And having a bigger screen is nice as well. Its just a fantastic monitor. My monitor before this was a Viotek one and I was very disappointed with that one because it had dead pixels. Now there are bad eggs in every batch, but viotek seemed to send me 2 different monitors that had dead pixels. One after I returned my old one, waited 3 months to get a new one, and the new one had more dead pixels than the one before. Basically what Im saying is, even though this monitor would be about $50-$100 more expensive than something from a cheaper brand, its quality control and customer service promises that make it more expensive. And thats worth it more than the features that this monitor has. Ive had several LG monitors in the past and Ive had no issues with any of them. The only negative is that the stand is not very good. I mean, its a basic stock stand... Thats about it. Its too big, and generally looks ugly. I just dont like it that much, and I feel like it takes up too much room on my desk.

2nd one had screen line/tears first day out the box :/

The monitor broke after 2 days of use. It now flickers every 6.5 seconds. I swapped cables and ports. No avail. Plugged different computers into it. Same result. So I submitted an online support ticket to LG. Let me say this: bad things happen. I’m not overly irritated the monitor broke. No production process is flawless and duds will happen. My concern is LG’s support process. I received it on Friday. It started malfunctioning on Sunday. I submitted the online support request Sunday night and received an automated email almost immediately. The closing line is “We will call you as soon as possible.” Note that word: “call.” Monday I received an email from “Arianne” reiterating the ticket number, informing me to look for additional correspondence with shipping labels, offering condolences, and providing links to create support requests. As an IT professional, I hate these emails. All of that could have been accomplished in the automated response. Additionally, since I have created the ticket which kicked off this process, I don’t need instructions or links to accomplish what I’ve already successfully done. These emails are designed to placate the individual and provide a “human touch.” I find them condescending and superfluous. Tuesday night I received the shipping label and instructions to arrange a FedEx pick up. FedEx picked up the monitor Saturday. Keep in mind, it has now been 7 days and there has been no mention of when I will receive a replacement, and no actual contact with any support professional, no troubleshooting, and no “call.” So I called them. I asked for an estimate on when I can expect a replacement. I am informed that it is under warranty (duh, it broke after 2 days). But the warranty is a repair or replace warranty. So they have 10 business days from the time they receive it to attempt repairs. It could take as little as a “couple of days” if it’s an easy fix. If they determine it’s not repairable or cost effective to repair, I will receive a replacement or a refund. I am also told to allow 3-4 days shipping each way. For those keeping count, that means 3-4 days to them, 10 business days for assessment and repair (which will include at least 1 weekend), and 3-4 days return trip. I paid for a monitor, got 2 days of use out of it, and won’t have it back in working fashion for up to 20 days if all goes well. If all does not go well, I will wait a full month for a monitor I already paid for, and then be given a refund, purchase a replacement, wait another week for delivery, and hope this process does not repeat. When I spend a few hundred dollars on something, I expect it to work. If it happens to be faulty, I expect a PROMPT replacement. Nothing about this has been prompt thus far, and they are promising more of the same. And don’t tell me you’re going to call and then make me have to reach out to you a full week later. At this point I hope it becomes a refund scenario because I am not overjoyed at the prospect of doing business with LG in the future. **First update** Last week I called LG support again since they still seem unable to contact me and provide any guidance or information. I was told the monitor was still in transit. **Second update** It is now May 17th (14 days since I submitted the support request) I called the support number to day for an update. The support person tells me the repair team has not received the monitor yet, but he will follow up and have someone contact me. He advises me to expect a phone call and that I should keep my line clear. He also took down my email address because they will send out periodic updates of repair progress. That part is concerning since that information is already in the system with the repair tick (what they refer to as an RNN number). I have not received any call or email yet. Meanwhile, my repair status is still Appointment Confirmation which is the same status it has been in since I submitted the request 2 weeks ago. **Third Update** Its May 31st. They still list my monitor as being in repair status. Since my last update I have had contact with them twice. The first was when they called me to due to me filing a complaint on their website. All that person did was reiterate this is their standard support process. He took down my number and email address and informed me they would update me periodically throughout the process. To date, that call is the only contact they have initiated. I have received no updates in any format without reaching out to them myself. I called them again on the 26th to get a progress update and spoke to someone who told me it had not yet been repaired and parts had been ordered. He told me to expect the monitor between the 27th and the 31st. Seeing as how the ticket shows it still hasnt been repaired (and the date of this update), we can all guess how accurate that information was. **Fourth Update** June 1st. It has now been 29 days since the support request was submitted. I called again today since yesterday was the deadline for them to complete repair, replacement, or refund. I am being told the repair facility is waiting on parts which will not be available until next week. I requested they escalate the call to a manager since they are now in violation of their own terms, which they have explained to me each time I have reached out for updates. The response I was given is that they will transfer the call but I will be provided the same information. I reiterate they are past their own deadline and this is unacceptable. I clearly state there needs to be a resolution today and I need to be transferred to someone who can make that happen. He says please hold. I have been on hold for half an hour. **Fifth Update** June 1st update part 2. After being on hold for just over an hour, I spoke to a woman who explained the following to me: 1. They should have never given me turnaround times. They are not supposed to set those expectations because they cannot guarantee them. 2. She will initiate the refund/replacement process for me, but cant do it herself. She has to send an email to the repair department (Elizabeth) because they are the only ones who can initiate a replacement or refund request. She will send the email off instructing (asking?) them to initiate a replacement or refund request and call me back in a few days to let me know what they say. 3. The parts needed to repair my monitor are on back order. So for those keeping score, I am still losing. My current status is that the department that has failed me repeatedly are apparently the only ones who can resolve the issue. I should basically just kiss my $406.59 goodbye. I have utilized the Email the President feature on the LG website but I am not holding my breath. In short, while I like LG products and have purchased numerous over the years, their support system is the worst I have ever encountered and I will not purchase any of their products in the future. **Sixth Update** June 8th. No one ever called me back as promised back on June 1st. The monitor simply showed up at my door yesterday (not a replacement or refund as indicated on the 1st, but the original monitor...supposedly repaired). I bit my tongue and set it up. It seemed to work fine last night. This morning, however, it is back to flickering...but now every 3 seconds. So the monitor is worse than when I sent it in. I called LG support and they said in this scenario they would ask that I send the monitor back to them for additional repairs. I refused and said I want my money back. Now Im on hold again to speak with someone from executive support. **7th Update** After speaking with executive support on the 8th, I was told they were going to submit a request for a refund and someone would call me back on the 10th or 11th. It is now the 14th and I have heard nothing, so I called LG support again and was immediately informed by the gentleman who answered the phone that no request has been processed. So Im on hold (again) for executive support. This has moved from agonizingly frustrating to downright unacceptable and bordering on theft. **8th update** After a brief hold I spoke to a woman who said she needed to put me on hold to track down a co-worker (presumably the guy I spoke to last week). 5 minutes later she came back on the line and gave the same initial greeting. I told her I was still waiting for her to track down the co-worker and she hung up on me. **9th Update** Called back and spoke to someone from the executive support/services team who says the following: 1. The refund request was not submitted last week because their is a chance it could get rejected. So I have been waiting for a week on a callback to update me on the status of something they never actually did. 2. Their policy is that they get TWO repair chances before a refund can be considered. 3. They can submit the refund request but there is a chance it could get rejected because I have not allowed them a second chance at repairs. As of this writing, I have reached out to them twice via the message the president feature (which I received only one response to). That person said they were my case manager and I havent heard from them since. I have reached out via Twitter with no response yet. I have tracked them down by phone on a regular basis because no one ever follows up as they promise. And now I know they dont call me back because they dont take the actions they tell me they will, and if I dont call them Ill never know that Im sitting with a broken monitor that no one wants to deal with. This is not customer support. **10th update** Charlie from LG is now my case manager. According to him, the refund request has been submitted which goes to someone higher up for review. That takes 7-10 business days (sound familiar?). If it is approved, I can expect a refund in 4-6 weeks (mid August). If it is rejected, I have to send the monitor in again, and if all works as it previously did, Ill get it back sometime in mid August...and maybe it works, maybe it doesnt. So lose/lose. **11th update** June 26th. Yesterday (the 25th) was the 10th business day (7-10 business days to review a refund request). I reached out to Charlie by responding to the text message he sent me on the 14th. Here is Charlies original text to me: This is Charlie from LG following up with you regarding your case. I will be your case manager until this is resolved. I will be sending you updates on your case. You do not need to call into customer service. Please reach out to me directly if you have any questions or concerns and I will respond promptly. Is anyone surprised I have received no updates regarding my case? Is anyone surprised that I got no response to my inquiry yesterday? Me neither. The saga continues. **12th update** July 26th Havent updated this in a while because, frankly, I just thought I was over it. Turns out, Im not. My refund request was denied because I have to give them two repair attempts. So I sent it back. It arrived on my doorstep today. No updates or notifications since I sent it back to them, and the case tracker says repairs havent even been started. But its on my doorstep...with no power cable. I called in and explained the issue. I got put on hold while the rep went off to see what he can find out. He came back and told me he sent this to someone above him and that person will review and get back to me. I asked for an ETA. He said he cant tell me when they will have time to reach out. I told him that was unacceptable and he hung up on me. **13th update** July 30th So I spent two days calling the executive management hotline and they are apparently no longer taking my calls. I pulled the number for the repair facility off some shipping labels and called them (NOT LG by the way...they outsource repairs). That rep told me they had a ticket for me to return the monitor for a third attempt at repairs. I explained that it was returned to me without a power cable, and that I did not know if it needed repairs because I cannot plug it in to check. She then closed the return request and arranged to ship me a power cable. Today I received a text message from the Executive Support number. It states: Our service records show that you recently spoke directly with an LG Presidential Liaison, is that correct? Please kindly select a number to let us know. 1) Yes 2) No I have NOT spoken to any presidential liaison and responded accordingly. I have no idea at this point what that question and response will or wont lead to. The power cable arrived today, and at this point it appears the monitor may be functioning properly. Ill leave it running and reverify tomorrow since the issue has never presented immediately. At this point I should mention the guy who hung up on me on the 26th told me, sir, we are doing our best to help you. I really hope my experience is NOT what LG considers to be their best. **14th Update** August 6th I can now confirm the monitor is finally working. I have been using it for just over a week now and the flickering has not returned. There has been no contact from LG since they sent the missing power cable, and no follow-up to the previously mentioned text wherein they were confirming I had spoken to some mystery liaison (which never happened). And to be blunt, I am not calling to let them know they finally fixed it because, as I think we all can agree, they dont really care. So, in summary, beware of LG support. It took over 3 months and ridiculous amounts of frustration to get a broken device repaired. Toodles.

These LG Ultragear Gaming Monitors are still great in 2023. From the 1440p & 144hz, to the amazing OSD/UI for your desired settings. The stub on the bottom controls the OSD, and WOW! I never thought navigating through a OSD was so seemless (as Ive only had office Monitors before hand). Great upgrade, and excellent product. Note: Most people dont know about the required 1y warranty by LG. Just contact them, tell them the problem, and send it in to be repaired.