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Nadia
> 3 dayExpect to get no more than a few uses out of this luggage before the wheels break off. Unfortunately, the luggage was not able to be repaired, and the bolts & washer ripped through the luggage. I purchased the 28 luggage and do not recommend it!
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Chelsey Lombardi
> 3 daySuper cute and just what you need to stay organized for a trip
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NKLock
> 3 dayCute luggage but it broke after only 3 trips. Not happy.
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Luke Sundeen
> 3 dayI used this for only One trip and both the large suitcase and the small one broke! The luggage looks great but is not durable at all!
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Zoe L
> 3 dayIt looks so nice and sleek, but the handle feels like it could fall out at any minute when it’s extended. Could have just been a defected one that I got?
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Don Andrews
> 3 dayThis product is not suitable for its intended purpose. This luggage is so flimsy that it did not withstand the first trip that it was used for. The wheel broke on one bag and sustained a tear in the body of the bag. We have tried to get a response from the company that produced the luggage but with no luck. At this point we no longer want this luggage because of its inferior construction and would like a refund.
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nikole_6
08-06-2025My husband bought this for me as I was in need for a checked bag. I love my carry on Kenneth Cole. We took it on a cruise in March and the entire side cracked in travel. We returned it and were sent a new one. I just got back from another cruise today. Before I even made it to the airport, I noticed it did not roll right. Both myself and my friend tried to see what was wrong and couldn’t find anything. The gate agent also had difficulty with the bag and couldn’t find anything wrong as the wheels spun fine but it kept tipping to one side. After we got on the cruise, I noticed the suitcase cracked around one of the wheels. For this price, I expected a lot more. Since the time to return it through Amazon has expired, I’m stuck dealing with the manufacturer warranty. Buyer beware! The plastic is not durable and the suitcase is heavy.
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Antonietta Wisozk
Greater than one weekI Bought this for my wife for our recent trips. It looked a little feminine so I bought a samsonite one for myself. After seeing the quality of this Kenneth Cole compared to the samsonite bag, I would have bought 2!
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Michael
> 3 dayIt broke after one flight, and I was left with only 3 wheels for the rest of my trip. It needs to be built better
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Patricia V. Manns
> 3 dayThis carry-on was sturdy and had more depth than any I’ve ever owned! It was well organized and provided enough space for an eight day trip. It will last a lifetime! I give it an A+! Definitely worth the money! Look no further!