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Natalia
> 3 dayFirst time using the luggage and the zipper is damaged. Unacceptable.
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Gregg Bender
> 3 day2nd time thru airport 2 whells caved in, one of the corners actually cracked the material, very poor construction.
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Dr. Brendan Jacobi PhD
> 3 dayI was so pleased with the look and size of this bag. Love the pockets and interior! The problem is, the wheel broke the first time I used it. Called customer service for Kenneth Cole and they sent a replacement. First trip to the airport with the new bag, the wheel broke again! I would not buy another piece of luggage from this manufacturer!
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Ardene Howard
> 3 dayI bought the 28 bag in December 2021 and Ive used it for 2 flights and 2 of the wheels are already breaking off and its now completely unusable. Unfortunately, I did not purchase a protection plan and I no longer have the option to return it. Ive messaged the manufacturer and am waiting to see if theyre able to do anything.
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K. G.
> 3 dayI love this item, I recommend it. I use it as my rolling tote purse, I don’t want to carry anything on my shoulders or my bad back. This absolutely is perfect for me.
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Lupe Martinez
> 3 dayBuy it. I was looking for my first luggage since I would be traveling, i needed a 20’ to be able to use as a carry on. The luggage was perfect!! I can’t express how much I love the wheels and how smooth it was to use, it was spacious enough to place my limited clothes but it had compartments to keep my things organized. Do yourself a favor and BUY IT. great hard quality and super luxurious luggage, it’s worth the price. Completely impressed with it!
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Logan
> 3 dayI havent used it yet but I like it,I am so excited for my trip to Disney!
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Don Andrews
> 3 dayThis product is not suitable for its intended purpose. This luggage is so flimsy that it did not withstand the first trip that it was used for. The wheel broke on one bag and sustained a tear in the body of the bag. We have tried to get a response from the company that produced the luggage but with no luck. At this point we no longer want this luggage because of its inferior construction and would like a refund.
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Ethan Coleman
Greater than one weekI love the style of the luggage; however, after one trip to the airport, the wheel corner broke. It’s not very durable.
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Mikaela
> 3 dayThe luggage is great, however the zippers are already damaged within one year of purchasing. Very disappointed on the durability.