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G. Miller
> 24 hourI just got a 4-pack of this model for $20. I see theyre now down to $17, so its hard to pass them up ... theyre so cheap! Despite the low price, Im still disappointed. I read a lot of the Q&A on Amazon, and learned nothing. There are a LOT of conflicting answers there (and a lot of people who waste your time saying I really dont know). I could not find any comprehensive FAQ on the manufacturers website. So it was really a matter of buying a pig in a poke. Be that as it may, I decided to get the 4-pack and experiment. They got here quickly and in good condition. So I started experimenting. First, the manual in the box has tiny print --- I literally needed a magnifying glass. And the illustrations are blurry (even with the glass). I found an online PDF manual, and its exactly the same. Even if I view it at 200% on my PDF reader, the images are still so blurry that I cant make out what they are showing. I tried to work my way through the procedure anyway... I installed the app on my phone. Its a few steps and takes several minutes, but the instructions in the app are MUCH better than the printed manual. I was able to get the plug to communicate with my phone using my 2.4GHz home network. So far, so good. I can manually turn the plug on and off from the phone. The countdown function seems to be OK. There is a timer function, but entering the data is really laborious. I created a schedule with 4 or 5 times & commands, and it seemed to work OK. But when I went further with testing, I discovered something very unsatisfactory. If you remove power from the plug (e.g. a power blink during a storm, an outage of several minutes, whatever, when you restore power to the plug, it goes to an ON state. That is true even if it was OFF when it lost power. That is true whether it was turned OFF by a manual command, by the timer, or by the countdown function. In every case, if the plug was off, then lost power, when power came back the plug always turned ON. This is bad! Inconvenient at least, and maybe in some cases dangerous at worst. I had hoped to use these in a rather specialized kind of security application, but now its obvious that I cant because they are not reliable to stay in the correct state. Thats why I say they can be used for hobby application, but NOT for anything serious. (Imagine if youre out of town for a week, and on the second day the power blinks ... when power comes back the plug turns on, the coffee maker turns on, boils dry, and burns up. Or the plug turns on a space heater, which the cat has knocked over, and it starts a fire. The (bad) possibilities are endless. The listing says this can do something with Bluetooth. Honestly, I dont know what. I did not try it, because (a) reading the manual is a pain, and (b) this plug is NOT acceptable for my application (or any serious application). The listing says you can control the plug, via internet, from anywhere in the world. Again, I didnt try it ... didnt even try it from the corner coffee shop. Same reason: not acceptable for any serious use. A good smart plug would always remember its former state, check for any schedule or countdown, and THEN decide whether to turn off or on when power is restored. This plug isnt really smart. Its more like a dull normal plug. I would not plug ANY appliance into one of these, simply because that appliance will turn ON any time theres a brief blink in your AC power. VERY BAD. Hey, if you want a $5 toy, go for it. If you want to sit in the bathroom and turn the living room lights on and off, go for it. More power to you ... whether you want it or not.
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Kimmie
> 24 hourWorks perfectly and happy with my purchase
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BComst
> 24 hourMy l;ow rating had nothing to do with the quality of the product. It just ABSOLUTELY must have a 2.4 GHz network. I have a 5 GHz network and it will not work. Im sorry I couldnt use it because it reads as if it would be perfect for my needs.
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DIYDANNY
> 24 hourI ordered the 4pack of Wi-Fi sockets. One of them wouldn’t work. Something was faulty in the button on the socket. So I emailed their customer support shown on the box and got a response within 1 working day. Within a week, I received 2 new sockets to replace the one original and the new sockets worked great. I’ve been using these sockets for nearly 2 months now and they work great with my iPhone and google home assistant to voice command your lights on/off. The set-up and connection to iPhone and Wi-Fi is a bit cumbersome. The directions for setup both written and on the iPhone are hard to follow, lack details like telling you to wait for a few seconds while the iPhone app connects the sockets to your Wi-Fi. It’s happening in the background but it looks like they are not responding. Once connected to Wi-Fi and iPhone, connecting to google home is easy. I gave 3 stars for the faulty socket and combersome setup. customer support is very impressive, it’s just disappointing to get faulty product new out of the box. Overall these are a pretty good value if they all work as expected.
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Floyd M Ripperda
> 24 hourOnce I got these working, they are great. I got 3 out of 4 working. The problem is when pairing, the light is suppose to flash, but if it is it isnt noticeable. On two of them, I said it was flashing even though I could not see it and I managed to get them hooked up. On the last one, I finally gave up after trying over 25 times. Why do most of these things say, it will flash blue, or green, but it is usually in red. Another problem with all smart plugs, why cant you design for two to work on one wall receptacle.
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Warren
> 24 hourNow that life is getting back to normal, living with the pandemic, my wife and I have started to travel. I wanted to replace the clunky mechanical timers controlling lights in our house with smart plugs. Ordered a set of 4 plugs from BN-Link. Two were defective. Customer support replaced them on the spot without any hassles. My house is now lit on a schedule set by my iPhone. THANK YOU - Excellent product and service!
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Kimberly Cottrell
> 24 hourI have now used 3 of these. I bought one a few months ago and it worked well! I had a lava lamp plugged into it and it worked well with the app for a few months. I decided I would buy a second one for my salt lamp, thats where the issues started. On the other side of the room I plugged in this other socket to a surge protector, it worked for maybe a few days, then suddenly stopped. I couldnt reconnect it, I was in the return window still so I decided to try for a replacement. The replacement didnt connect either, and I accidentally lightly nudged my lava lamp plug and it decided to stop connecting and couldnt reconnect either. Im not sure whats up with these, I wish I could go back in time and not buy a second one I guess.
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Iowa Armory LLC
> 24 hourWanted something that could control our non-smart bulb lamps. These were the right choice to go with, easy to pair with our wifi and alexia. Definitely a set and forget item. Have had zero problems with them since we installed them.
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CG
> 24 hourIf you are not tech savvy and you have a dual band router you may never get these plugs to work. Once I got the correct 2.4ghz wifi connection to show, I downloaded the Tuya Smart App (The one from HBN never worked) and from there it was easy. I give it three stars only because it was not easy from the start.
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Aubrey
> 24 hourI’m so excited receiving this. I bought another smart plug from this seller and it was great. However, two of the plugs won’t work. I mean they won’t connect to wifi no matter what I do. The other two are working perfect fine so I’m guessing maybe these two are defects. I could’ve give five stars if the two plugs are working.