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prd. 2 star
> 3 dayI only used one unit for my patio lights works great along with the app turning them off and on when needed. Haven’t set a timer sequence only want them on as needed
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Ms. Lucy Farrell
Greater than one weekOne in the 2-pack worked and the other didn’t. I emailed the company BN-Link and they got back to me in less than an hour with the tracking number for the replacement. FYI, Amazon had the wrong contact information of try and get support. The correct website is bn-link.com.
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Guitarwizjam
> 3 dayGot it set up and working with my Alexa devices, but not as easy as the Amazon plugs. First you have to download the HBN app and create an account. Then you plug in the plug, find your network- you MUST have a 2.4 Ghz network if you only have 5 Ghz it wont work - enter the password for your network, then hit reset on the plug and search for it in the app. Once its found youre good to go. Now you have to go the Alexa app, enable the HBN skill, go to games and skills, find the hbn skill, click on it, and search for devices until it finds the plug. Mine found it on the second try. If you want to name the plug you must do so in the HBN app. So there you go, if it was an Amazon plug it would set itself up on your Alexa network immediately. Now that its setup it works just fine. If its worth it to save a few $$, and you are ok with the extra setup steps, its a good product.
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kp
> 3 dayI love this smart plug it goes great if you have alexia. You can tell Alexia what time you want to turn the plug on and off. I use it for Christmas lights mainly, but it can be used for other times of lights or any product that plugs in.
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tata
> 3 dayThese things were very hard to connect. I spent a few hours of trials and errors. I tried to connect using the HBN Smart App on my iPhone, but couldn’t connect. I even turned off the 5GHz band on my router. So installed the Smart Life App on an iPad instead and was able to connect using the AP mode. I tried to do the same thing with the iPhone, but couldn’t add the device, not sure why. Once the devices were added, controlling them work very well. The Smart Life app on the iPhone also showed the devices once they were added via the iPad. Integration with Alexa is simple by just adding the Smart Life skill to Alexa and link your Smart Life account with Alexa. The HBN Smart app on the iPad couldn’t connect the device either. So I recommend using the Smart Life app instead. I wouldn’t recommend this if you are not tech savvy. The timer function works well, but you have to schedule a time to turn off and the the time to turn on separately. Instruction how I connect is below. 1. Installed Smart Life App on iPad and register for an account. 2. Open the app and go to add device, and follow instruction: type in your 2.4Ghz Wi-Fi SSID and password 3. Plug the Smart plug into wall outlet, wait a few seconds, then press and hold the power button for about 5 seconds. The light will flash quickly ( a bit hard to tell). Now, press the power button and hold again for 5 seconds. The light should flash slowly. 4. In the App, once you reach the screen where it ask whether the light blinks fast or slow, choose Slow. 5. Now it will ask you to connect to your device, so click on Connection in the app, or just go directly to your WiFi setting on your iPad. There should be a new SSID for “SmartPlugxxxx”. Connect to that and go back to your App. 6. Once you go back to your app, it should automatically try to discover the device and will list the Smartplug. Click on it to add. 7. When I went back to the app Home Screen, I saw the device added, but the app continued to work on something and I couldn’t do anything else. So I close out the app and restart it. It worked fine after that. 8. You can link your account with Alexa from the app. Click on “Me” button at the bottom, and under Third Party Services, click on Alexa and follow instruction. I hope this can help someone else. I am still not sure why I can’t add the devices via my phone.
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Jeremie
> 3 dayHad an issue with my first plug. Customer service replaced it very quickly. Second plug works perfect. App is easy to set up and use.
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Allen Feldgreber
> 3 daySeems a bit touchy other than that it works fine
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kelvin phoenix
> 3 dayEasy to program
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Ken in Lawrence
> 3 dayThe sequence to set up the device with Alexa doesnt quite work like the app says. It needs an extra button click.
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Iowa Armory LLC
> 3 dayWanted something that could control our non-smart bulb lamps. These were the right choice to go with, easy to pair with our wifi and alexia. Definitely a set and forget item. Have had zero problems with them since we installed them.