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Walter Peters
> 3 dayProduct was very easy to both connect to our network and to our smart speaker. We had 1 of the 8 plugs we purchased fail to install, but one email to the manufacturer and a replacement was at our door within 3 business days. Highly recommend the company and this product! Steven was our support rep, and he was amazing!
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AR
03-06-2025These are a little bigger than I thought but work perfectly for the Christmas lights and the timer setting comes in handy. Only draw back is you have to download the hbn app, they dont connect to Alexa without doing that 1st. Other brands I have been able to connect with Alexa with adding another app to my phone. But needed if you want to use the timer option.
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Druid Of The Fang
> 3 dayLet me start out by saying that all I ever wanted was to be able to tap a button on my G7 Android to be able to turn on or off a lamp without having to fumble around with a switch or knob in the dark or travel back into a room I was just in for the sole purpose of turning off the lights. I assumed I could use my phones bluetooth to create a direct signal between devices in close proximity the way my phone and bluetooth speakers do without involving any third or external party. It would appear that I was mistaken about that. All the devices that I could find seem to want to force me to use wi-fi or dual wi-fi/bluetooth with Google Home or Alexa. I also learned that some kind of hub, whatever the hell that is, seems to be essential as well. That being established, heres my review. Installation took a few tries. First of all, I had to disable the 5g part of my wi-fi, a PITA in and of itself. This whole 2.4g only situation is just flat out stupid. Kudos and thanks to the reps at Comcast for helping me with this. Then, once I figured out that powered off meant the blue light was on and figured out the difference between between blinking slowly and rapidly as well as discovered the plug has to be removed from the outlet for a few seconds after each unsuccessful installation attempt, I was able to get the wi-fi working but I still dont completely understand how I did it and couldnt really explain it if my life depended upon it. Interestingly enough, once the installation was complete, the plug worked fine when the 5g was re-enabled. Bluetooth, however, was a completely different story. First of all, the bluetooth instructions are vague and seem incomplete. Theres something about blinking lights and the HBN app finding BLE devices. It was never able to find the plug. I dont know if the plug was supposed to somehow be switched to bluetooth mode or some kind of hub is required as seems to be the case with Google Home for bluetooth to work, but both the HBN app and Google Home were never able to find the plug using bluetooth. Both work fine with wi-fi which, at the moment, is workable but not preferable. The physical dimentions of this plug limit where it can effectively be used. It cant be used in the bottom section of a typical two-plug outlet without blocking the upper socket. Any sockets directly to the left and right, such as on a power strip, will also be blocked. If anyone can tell me if a bluetooth-only smart plug or bulb that will work with my Android without some kind of third party like a router or hub the way my speakers do exists, I would love to hear about it or an explanation as to why such a beast doesnt...as well as exactly what a hub is and why its needed. - [email protected]
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Joseph Kolibal
> 3 dayI had no difficulty linking these up, however the instrucions regarding installing the app on the cell phone werer sorely lacking. I finally found the Smart Life app and got these to work with it. Initialy they did not respond with confidence when I tried to remotely turn off any of the switches using the phone app, however eventually these seemed to work better (I have no clue as to why). The other app that seems to be appropriate for these is the tubi one, and from what Ive gathered, these are the same, but how hard would it be to just provide a link to the download app using a QR code. Overall the setup and configuration is not too difficult, and with the exception of day when one of the units decided not to work until it was manually recycled by being turned on and off and reconnected, they have worked well. This is my first experience with automatiion and it seems that the manufacturers also have a learning curve, not just the users.
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Joe Mehalshick
> 3 dayI have 2 mechanically controlled Window A/C units. With the plugs I can remotely turn them on before going out to work in my garage. I did get one that would not function. The manufacturer sent me replacements immediately with out hesitation and without going through Amazon.
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prd. 2 star
> 3 dayI only used one unit for my patio lights works great along with the app turning them off and on when needed. Haven’t set a timer sequence only want them on as needed
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Hadi S.
> 3 dayI bought this when I wanted to automate the Christmas tree light since we can hardly see any of it in daytime and I dont want to keep going back to the back of the tree to unplug/replug it every day. It works very well for that purpose. I used Android app called Smart Life to connect to it. It was very easy to do. It has manual on/off, schedule of when you can turn it on/off, and even random function, if Im not mistaken, to simulate someone in the house when you are away. It has audible click on the device when it turns on/off. Other than that, its a silent operating outlet. My only concern is whether the electrical savings from auto on/off is greater than the WiFi component of it to justify using one. I would say that this device is good enough to use if your outlet is very tedious to access or you need timer for when certain things need to be on/off.
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J L
Greater than one weekI purchased a 4-Pack last year to automate Christmas lights in the house, and once Christmas was over they went into the box of lights until this year. I had a few minor issues last year, but this year one switch ALWAYS read as offline until you refresh the apps dashboard, which makes the timer function and Alexa useless. Another one just doesn’t show up in Alexa, but timer works. Both of which has been reset and repaired, and still can’t function right. However, the other 2 works perfectly fine, so good luck on the quality of the switches you get.
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Horace Bosco
> 3 dayMy router does not let me choose between 5 GHz or 2.5 GHz. Make sure yours does before you order this. I didn’t read the product description well or check my router in advance- trying to help others not make those mistakes. Gave 4 stars since it wasn’t their fault, but I wasn’t able to use it and properly review it.