Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

I bought and used it now because it is only option for non drill required air conditioner supporter. It is very sturdy but when I received it its ends were alreday chipped off of paint. It is fine because it would be installed outside and no one look at it. However it has three major defects: First of all. when you assemble, it uses bolt and nut but its size is not really fit so witout tool you cant do it. Second, the hand is too short so even it is supporter but not really wors. It is supposed to tilt around a couple of degree so the water comes out in the end of air conditioner but the handle is too short so it tiles almost like 15 degree. I felt the air conditioner sliped down from the supporter so I bought extra panel to found its hands. The last is it basically did not care about install under air conditioner. So, when you install the air conditioner there is huge gap between the air conditioner and supporter. I also needs to buy extra foam to block this gap.

Looks sturdy enough for my air conditioner.

Although it says it fits 24 to 38, I installed it in my 21 window and it fits securely for my smaller A/C unit. Installed through the window and against the inner trim. I bought 4 total, and the others are mounted in the actual window channel, which eliminates the 3 air gap under the bracket that you need to seal up to prevent hot air from coming back in. Not sure what other customers were complaining about with the quality, like the picture of the 45 degree legs dangling straight down. I suspect they had the support legs installed backwards. There is a lip on one end of the support legs to prevent them from dropping down. Not sure why anyone would drill holes into their window sills, unless it was a permanent installation. But if you need A/C year round, a unit installed in the existing heating system is the way to go. But if you only need it in the summer months, these are the brackets to use and not make your window sills look like crap for the other 8 months of the year. It may be a little overkill for an 8000 BTU unit, but it is solid.

Instructions/Video needs to be redone. I struggled to get the nuts on in the cramped space in the order the video gave until I changed the order in which I put things together. It tells you to put the arms then take it apart again THEN measure then redo all of the steps. So it was very frustrating to struggle to put it together only to have to take it apart. Other than that it works great!

I would first like to say that my review is not base on the product itself but the inability to be able to use the product. I live in Canada and this was the perfect solution to installing my new 10,000 BTU A/C unit. I happley purchased the bracket and was excited to receive it after watching the video on how it was installed. Once I received the bracket, I started to look at the bracket and figure out how to install this in my 2 pain sliding window. I was having problems because based on the video, MY assumption was it went on the far inside lip of my window ledge but my friend who is a carpenter said that after watching the video that it goes between the 2 windows. That would make sense given where the bracket needs to sit. I miss judged based on video so I was unable to use the bracket (and the new A/C) for its intended purpose. Im not saying its a bad product but the video was perhaps miss leading. My suggestion is update the video and do a walk through in the video on how to PROPERLY install the bracket. Again, possibly because of the double windows and the gap being too small to install the bracket is the problem its difficult to rate the product itself. I suspect it IS a great product. Just not for my situation.

One of the hardest things I have put together. Instructions were not clear (noted, I received different instructions from someone else’s photo…mine was missing half the labels and had an awful description of which nuts and bolts to use). It’s definitely sturdy, but no more sturdy than a regular bracket. I don’t understand why these are more than double a good regular bracket. But I paid because I didn’t want to drill and there were zero cheaper options.

At the end of the day, this have proven to be the solid support that I sought. The description on Amazon is at best confusing if not inaccurate. I bought the “medium duty” dual-armed bracket for a 12,000 BTU LG air conditioner. The box says it is “light duty” and, in one place, says: “supports up to 80 lbs., typical range 5,000-10,000 BTU,” but the label on the box says: “to 12,000 BTU.” It is very sturdy and easily supported by 85-pound unit (installed correctly). The installation instructions are incomplete and poor, but since I have previously installed two single-arm support brackets from another manufacturer (with better instructions), I had little problem. The biggest error/omission in the instructions is the failure to adequately address the need to level the horizontal arm by adjusting the point on the horizontal arm where one attaches the angled bracket (that presses against the exterior wall). (The instructions seem to presume that the attachment point is at the far end of the horizontal arm, in conjunction with bolting on the bracket that connects the two horizontal arms, but this is WRONG for any but the very thickest house wall. This explains why some comments talk about “hanging” angled arms—they were simply installed incorrectly, probably because of the inadequate instructions.) For most wall thicknesses, the angled bracket must be attached several holes before the end, and this point of attachment may have to be adjusted several times as one trial-fits the air conditioner so that the horizontal arm leans slightly down so that condensate flows out rather that in. This problem is compounded by that fact that an insufficient bolts are provided for the connecting bracket if one attaches the angled arm at some other point on the horizontal arm. The screws supplied stand up perfectly well if one uses a correctly sized Phillips head screw driver.

The product was fine, but the instructions were terrible with unclear directions on which type of nuts/washers to use. Technically there was enough parts but I had to mix and match. I also had to supplement a one of my own washer because it was missing one. Printed instructions was poorly organized and confusing. The product technically all fits together as shown, but was too large and stuck out of my window too far and is unsightly. The support legs were difficult to adjust because it was held together with with four bolts, screw and washer so it made the moving these parts when drying fitting not as easy even when leg as a gage. Also, I still had to rig a few bunch of foam and fillers underneath the support brackets just to prevent a draft, so a seamless solution was still not possible for my case. The product technically works but was not a good fit for my situation.

After struggling with the limited instructions to assemble, the stand was plenty strong for my A/C. Id be quicker to recommend this if they included step by step instructions and better small parts I.D. I had to use two 2×4s nailed together to shim the stand but I felt confident when my friend and I lifted the rather heavy (81 lbs.) unit onto it.

I cant tell you the amount of time i tried to make it work and my ac almost fell out of my window its honestly ridiculous. The directions on how to set it up is terrible, after setting everything up i set it up on my window with all the correct measurements gave a good nudge the legs didnt let go so i set the ac on and everything was good until i turned around it almost fell. thank god i caught in time or it wouldve caused damage to the cars below. if you live in an apartment with a brick layout on the outisid DO NOT GET IT!!!!