Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

I would first like to say that my review is not base on the product itself but the inability to be able to use the product. I live in Canada and this was the perfect solution to installing my new 10,000 BTU A/C unit. I happley purchased the bracket and was excited to receive it after watching the video on how it was installed. Once I received the bracket, I started to look at the bracket and figure out how to install this in my 2 pain sliding window. I was having problems because based on the video, MY assumption was it went on the far inside lip of my window ledge but my friend who is a carpenter said that after watching the video that it goes between the 2 windows. That would make sense given where the bracket needs to sit. I miss judged based on video so I was unable to use the bracket (and the new A/C) for its intended purpose. Im not saying its a bad product but the video was perhaps miss leading. My suggestion is update the video and do a walk through in the video on how to PROPERLY install the bracket. Again, possibly because of the double windows and the gap being too small to install the bracket is the problem its difficult to rate the product itself. I suspect it IS a great product. Just not for my situation.

Solid product, suggest revision of sizing instructions. Would have been helpful to test size before tightening all bolts.

I use this for a small window AC unit on my molded fiberglass RV. I had to use different holes for the legs due to the rounded shell to make it level. Works great. I have no fears this will come off during use and destroy my AC unit. Once set up it is super fast and easy to install and remove. A bit pricey but worth the peace of mind.

We bought this for a larger air conditioner and it sat around past its return time due to the fact our air conditioner was first lost and then the replacement was damaged so by the time we went to use this we found that it was missing a part. It was past the return but amazon refunded us anyway and we sent it back. Seemed like it would be pretty heavy-duty and sturdy. Assembly looked to be a little more involved than I thought but who knows?? It may have been easy if all the parts were there.

I bought four units and putting the first one together took awhile. The directions were minimal and pictures didn’t help much. The following 3 were easy since I became an expert at it. Installed, they are working as advertised. It’s a smart system. Just be prepared for a lot of assembly.

The thing you got to know before puchasing is what ac you get and try picture how its going to sit on this unit its completely flat. Make sure your ac is also flat on the bottom, wise your going to need to add with this like wood or something like that. Mine wasnt obviously.

This seems pretty sturdy now that it is installed. But, 2 of the screws snapped in half while installing. My husband traded out the screws that came with it for deck screws and at this point, every thing seems good.

So far its been working well

This worked out great for me, mostly! I did not want to drill holes into my window frame to install an AC unit that I would be taking out again in the Fall so I purchased this support bracket. I also wanted to make sure that the AC unit did not fall from my 2nd story place and hit someone. It worked great, with a few notes: 1. The assembly part was a bit tricky for me as you have to install legs in a certain direction and I missed that part of the instructions but it was easy enough to undo and fix. 2. Also, it was hard to seal the air gap left in between the bracket and where the AC unit rests on it. This is not covered in any instructions I researched, including their online video. It might work better if you have two people to install the AC so you could drop it on top of some insulation you install on the bracket. I was sliding the AC onto the bracket myself so that didnt work for me. I used some painters tape to try to seal up the gaps that I could reach and it was fine for the summer. 3. I also had a problem when I removed the bracket for the Fall- it peeled off a bit of paint where the feet were resting against my outside wall. I covered the feet with painters tape in hopes that it will not do it again next year. With those notes, I would definitely recommend this support bracket for anyone who wants more support for their Window AC unit, especially if you do not want to have to drill holes in your house. I was able to install a 60lb AC unit by myself and not have to worry about dropping it during the process.

There are two issues number 1 see photos. Number 2 there is no way to seal the surrounding gaps caused by the designs lack of slot for the STANDARD lower bracket on air conditioners. The value is negated by the entire process we went through - purchase, wait, receive, unpack, layout, gather the tools, assemble, realizing the improper weld, choose to forge ahead regardless to make it work, then realizing the typical window air conditioner lower support bracket that usually sits in the window frame has nowhere to go! We missed that when looking at the design. Our fault but, never the less there is no slot for this in the design. This means you have to come up with an alternative way of closing the gap caused by the air conditioners standard lower bracket that would normally sit inside the window frame for its left and right-side wings. Total pain in the ass...period! The amount of time spent on the process is lost so it was returned. Total bummer, nowhere like the majority of what’s available here, does the ad reveal where its manufactured. We are soooooo over this same story, DECEPTION ABOUND!!!!