Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

I was excited to get this because I thought it would work great for my purposes and save me a lot of the usual hassles with installing a new ac unit. I was sadly and totally wrong. It’s a one size fits most with a lot of assembly. Get out your toolkit, a couple people to help, and set aside a good bit of time. The instructions are unclear with not the greatest drawings. You will need someone to hold the multiple parts together while you screw and bolt them together. Some spots are so tight you need small hands and an offset screwdriver to fit in there. Some attachments you are trying to hold a nut with your fingertip as you try to get the bolt started in them. A lock washer with a standard nut would be better there than a lock nut. It’s not particularly stable even after it’s all bolted together and doesn’t hold the an ac unit that weighs less than their maximum. It doesn’t grip the window ledge and the whole thing wants to fall out of the window. Luckily we have a deck so the outside of the ac and this support frame are sitting on a stack of boards on a bench to keep it in place. Not a well thought out or constructed piece of equipment and a waste of time and money.

I would first like to say that my review is not base on the product itself but the inability to be able to use the product. I live in Canada and this was the perfect solution to installing my new 10,000 BTU A/C unit. I happley purchased the bracket and was excited to receive it after watching the video on how it was installed. Once I received the bracket, I started to look at the bracket and figure out how to install this in my 2 pain sliding window. I was having problems because based on the video, MY assumption was it went on the far inside lip of my window ledge but my friend who is a carpenter said that after watching the video that it goes between the 2 windows. That would make sense given where the bracket needs to sit. I miss judged based on video so I was unable to use the bracket (and the new A/C) for its intended purpose. Im not saying its a bad product but the video was perhaps miss leading. My suggestion is update the video and do a walk through in the video on how to PROPERLY install the bracket. Again, possibly because of the double windows and the gap being too small to install the bracket is the problem its difficult to rate the product itself. I suspect it IS a great product. Just not for my situation.

I bought and used it now because it is only option for non drill required air conditioner supporter. It is very sturdy but when I received it its ends were alreday chipped off of paint. It is fine because it would be installed outside and no one look at it. However it has three major defects: First of all. when you assemble, it uses bolt and nut but its size is not really fit so witout tool you cant do it. Second, the hand is too short so even it is supporter but not really wors. It is supposed to tilt around a couple of degree so the water comes out in the end of air conditioner but the handle is too short so it tiles almost like 15 degree. I felt the air conditioner sliped down from the supporter so I bought extra panel to found its hands. The last is it basically did not care about install under air conditioner. So, when you install the air conditioner there is huge gap between the air conditioner and supporter. I also needs to buy extra foam to block this gap.

I bought four units and putting the first one together took awhile. The directions were minimal and pictures didn’t help much. The following 3 were easy since I became an expert at it. Installed, they are working as advertised. It’s a smart system. Just be prepared for a lot of assembly.

This bracket is supposed to be easy to assemble and install- it’s one of the most difficult pieces I’ve ever had to put together. The metal is so soft it strips so when you’re adjusting the prices to fit your window it gets harder to adjust each time. The legs with rubber stoppers that are supposed to support the outside of the bracket swing free and there’s zero tension for them to stay at an angle against the wall for support. I thought about using construction glue to keep it in place and rig it so it was safe but at this point I’ll just save my money and return the item because there’s no sense dumping more money into something that was supposed to work alone. Another thing that is annoying is that the instructions are awful- the hardware isn’t labeled and you have to guess what goes where and when watching the video on youtube for visual aid, they show the brackets being stable at an angle which is a lie- and you can’t comment on the video to ask questions. Fed up and done with this thing- in the middle of a heat wave and miserable.

The brackets are sturdy-ish, and the hardware isnt the highest grade. But what can you expect for this price? For what it is, it does the job and does it well. Although, install was a little bit confusing due to the poorly translated instructions. I mean, you shouldnt really need to rely on the assembly directions 100% because most can look at it and see whats going on. But I found myself scratching my head a few times after reading the instructions and trying to interpret what it is exactly they want me to do. To mount to the sill, I had to utilize my own hardware, because the provided hardware stripped out (big Phillips head screws for securing to sill plate) after one attempt to drive it into a pre-drilled hole. So, to sum up; -good brackets -not so good hardware -unclear instructions -reletively easy to install despite instructions -sturdy -versitile (comes with adapters to help install over larger sills) If you use your own hardware (to mount to sill only, assembly hardware is OK) then youll be happy with this product. They just need to throw in 2 different sill mounting screws that are a different type of drive (think Allen or Star bit; something less suseptable to stripping) then this will be a 100% solid kit.

Received July/August 2021. This is solid and well-made, very sturdy. People complaining about the braces falling open are wrong, at least for the version I got - the top of the brace is constructed such that, if you assemble correctly, it cannot fall open (feet slide off the wall). In fact, you have to assemble them after checking (and trying) your wall width. It does look as though the holders for the silly level bubbles are placed so you cannot adjust the outward vertical braces (who needs these levels?), but there is a lot of adjustment in where you connect the wall braces. I have two of these on horizontally outward opening windows where the sill and window gear are a pain and I didnt want any screws - brace them against the interior wall, not the sill. Works just fine. Makes it easy to install/remove my air conditioners each summer. You get what you pay for.

The hardware seems quite sturdy. With the two support beams it is a lot more stable than the single support beams most similar air conditioner brackets have. I haven’t used it long enough to know how it will hold up. The installation instructions are definitely lacking. There are parts included that are not in the instructions. There are numbers pointing to parts in the diagrams that are not in the list of parts that should show what the parts are that the diagram points to. Sections of the instructions I never did figure out. Then some definite errors. Instructions said to use a 7/16 inch socket. That is too big, use a 10 mm socket instead. Instructions said use a 5/32 inch drill bit. Too small, even in soft wood trying to put the screw in started to strip the head almost immediately. 3/16 inch drill bit works much better.

The A/C support bracket seemed to be sturdy and well made. The double bracket could easily hold up the weight of a fairly large AC. The design seems pretty well thought out and could work in many different applications where a support bracket it required. That one caveat that I mentioned in the title is that It didnt work out with the type of vinyl siding on our house, so we had to return it. However, I cant really say its a fault in the design of the bracket. Our house has large, thick vinyl siding panels that imitate the look of wooden shingles. They are very flexible and stick out from the side of the house quite a bit. Ill include a picture below. While I was setting up the support bracket, I mounted it to the window and rested the rubber feet up against the house. When applying some weight, I noticed that the feet were pressing on the siding a great deal, causing it to flex inward. I was afraid that it might crack the siding over time from bearing the weight of the AC. Also, the vinyl siding is very flexible and springy, so the support feet didnt really have any available surface for which to be firmly planted against. So, Like I was saying, the bracket is solid and will work for a variety of applications, but if you have siding like we do on our house, it might not work out for you.

So far its been working well