Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

Air conditioner support.

I have several problems with this window support bracket, first of which is that it came with ineffective hardware. It doesnt have enough washers for all of the pieces, and half of the nuts that came with the package use plastic stoppers which cause them to cap off at a certain point on the bolt when threaded on. This means they cant be tightened down all of the way and would require at least twice as many washers as the kit came with to make the join on these bolts secure in any sense. Second although the kit claims to fit most windows, at the smallest setting for the brackets, the legs still dont have a tight enough hold on my window ledge and are just too heavy for a second story window. They dangle and pull the entire bracket down. Not to mention, the weld for the main support ledge is crooked which means getting the center support in between the main two arms was nearly impossible and tilts the entire ledge at an angle when joined. This causes the screws for the legs to come loose with time. I will be returning this product as soon as possible.

Easy to assemble. The pieces were too big to anchor the bracket in place, so I had to go to Home Depot to get some. That wasn’t an issue. Only issue I had after assembly, and trying to install it the the window was that no matter how hard I tightened with my drill set, the bracket wouldn’t hold shape. I had to drill more bits into the racket itself to get it to sit correctly on the concrete on the outside wall. It was the only way I could get it to stay how it needed to be in order for it to hold its shape.

This support may not fit every window as soon as you put it together. In my case, I took the rubber feet off, and used hurricane anchors to hold them right where they need to be. That way I can remove it when I dont need it, and when I do need it, it is easy to install. The top section did not have enough height, so i mounted a 1/2 length of a commercial grade cutting board, that was cut to lay on the window sill. I bolted it all together so it was all one piece. When the 10,000 BTU window unit came, I laid it on the bracket, and it worked perfectly. I also had to make a foam piece that went around the bottom of the window to fill the gaps. I used hot glue to hold it together as I cut up the open cell foam to fit the open areas. I never wait for a hurricane to prepare for it. When something does not go as you like during a hurricane, fix it asap, dont wait for the next hurricane and realized that you never did it. I did not need this with a 3000 btu window unit, but 10,000 btu is a lot bigger and heavier, so his bracket had to work.

Product works well. If you can figure out the very vague directions. Once done is good

This bracket is good. Easy to assemble and install. But, it left a large gap under the air conditioner that had to be filled with a 2 x 3 and 2 1/4 x 2 1/4 air conditioner foam.

Theres hardly any air circulation around my building so my sons purchased an air conditioner unit that fits in the window. The windows dont have much of a sill, so we got the Universal Window AC Support/Air Conditioner Bracket. They had to do some creative work-arounds with some 2 x 4s as we live on the third floor. No way to stand outside and screw things down. *chuckles* So far, everythings working well.

Was able to setup in 30 minutes, Placed parts on a flat service and laid out as if assembled, then followed the instructions. The Leg supports took the most time in the setup, primarily to determine where they should be located. Do think more pictures should be included in instructions reflecting a step by step pictorial, especially for the leg supports.

I needed a drill-less bracket for my AC and chose this item. Although you dont need to drill the bracket into your outside wall you still need a handful of tools to assemble the bracket itself properly. The instructional video has a lot of unnecessary steps which will require you, as shown in the video, to make constant adjustments to the bracket. For an instructional/installation video there is way too much trial and error. The first step of the video asks you to measure the distance from the outside wall to your window frame and by the end completely ignores that measurement as they adjust the bracket based only on it being level. The measurement and initial placements of the support legs they ask you to do are completely unnecessary. The video itself readjusts the support legs 3 times in order to install the bracket correctly. If you purchase this item I would ignore the video and only adjust the bracket so its level to your window frame. Constantly readjusting the legs is a pain especially as you have to go back and forth with tightening/loosening screws with pliers.

The directions will tell you that the hex bolts are 3/8, and that is even stamped on the head of the bolt. BUT IT IS NOT TRUE!! Only a 10mm wrench or socket would fit them. Even worse, the screws broke during installation and I used my own spares to build. The instructions reference numbers and letters for parts and steps, like you would expect, but the instructions were poorly written. I hope they didnt use Google Translate for the instructions! I did install the product in the end but it was a rough experience and took twice as long as it should have.