Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

We bought this for a larger air conditioner and it sat around past its return time due to the fact our air conditioner was first lost and then the replacement was damaged so by the time we went to use this we found that it was missing a part. It was past the return but amazon refunded us anyway and we sent it back. Seemed like it would be pretty heavy-duty and sturdy. Assembly looked to be a little more involved than I thought but who knows?? It may have been easy if all the parts were there.

Pros: Its nice and really heavy duty. I can see this lasting a long time. It also has a built in level which was handy during installation. Cons: The setup 1) The paper instructions are not helpful at all. Thank god they had a setup video. 2) It is not easy to get the angle/Position of the arms correct. You have to unscrew the bolts, reposition the arms then screw it all back together again. You have to do this over and over again until you get the angle correct. Other AC Unit support brackets did not have this. You just pressed a button on the arm and it lets you reposition it.

I decided to order this AC support bracket because I did not want to drill into my new window and frame to install the window AC it took me 2 days and a bit of figuring out to complete the install because packaging is missing supplies (14 washers needed but only 6 provided) and the instruction pictures arent very clear either although the hardware store is 1 block away it took 2 day trips because they closed on me so had to go back the next day. the screws are specialty screws and regular washers will not fit so had to go back to get the whole new set (screws and washers) to complete the install and just a side note if you do not have a handyman suitcase with different tools in it, you ll not be able to secure the screws either as unlike other DIY sellers will provide you with the handy tool in packaging (if you need to use a specialty tool for the screws and not just a regular screwdriver) conclusion if I wasnt gifted the new large window AC id not bother with this costly bracket but returned it after discovering it was not a straight forward few minute install ..

I would first like to say that my review is not base on the product itself but the inability to be able to use the product. I live in Canada and this was the perfect solution to installing my new 10,000 BTU A/C unit. I happley purchased the bracket and was excited to receive it after watching the video on how it was installed. Once I received the bracket, I started to look at the bracket and figure out how to install this in my 2 pain sliding window. I was having problems because based on the video, MY assumption was it went on the far inside lip of my window ledge but my friend who is a carpenter said that after watching the video that it goes between the 2 windows. That would make sense given where the bracket needs to sit. I miss judged based on video so I was unable to use the bracket (and the new A/C) for its intended purpose. Im not saying its a bad product but the video was perhaps miss leading. My suggestion is update the video and do a walk through in the video on how to PROPERLY install the bracket. Again, possibly because of the double windows and the gap being too small to install the bracket is the problem its difficult to rate the product itself. I suspect it IS a great product. Just not for my situation.

I needed a drill-less bracket for my AC and chose this item. Although you dont need to drill the bracket into your outside wall you still need a handful of tools to assemble the bracket itself properly. The instructional video has a lot of unnecessary steps which will require you, as shown in the video, to make constant adjustments to the bracket. For an instructional/installation video there is way too much trial and error. The first step of the video asks you to measure the distance from the outside wall to your window frame and by the end completely ignores that measurement as they adjust the bracket based only on it being level. The measurement and initial placements of the support legs they ask you to do are completely unnecessary. The video itself readjusts the support legs 3 times in order to install the bracket correctly. If you purchase this item I would ignore the video and only adjust the bracket so its level to your window frame. Constantly readjusting the legs is a pain especially as you have to go back and forth with tightening/loosening screws with pliers.

No quality control, came VERY bent. Also came very next day in less than 12 hours.. I don’t have prime but had free shipping (5-7 business days), this was clearly a used return that was in a warehouse right near me.. in other words a return that was damaged and not checked for quality before reshipping. Got replacement one in about a week, it wasn’t damaged but was NOT top notch quality, had to make pieces fit (didn’t fit easily) and not completely symmetric.. not good especially for being EIGHTY DOLLARS. Also a huge pain to put together, with terrible, terrible instructions. The video instruction link was even worthless. Not good business to overcharge just because not any competition for drill-less version, especially for sub-par product.

Ive got two of these. Im not unhappy with them overall, but they are quite difficult to set up. The feet have some trouble connecting with any exterior wall that has siding (which is pretty much every wall). The only way I can get the feet to connect with the wall is if the feet are positioned very inward, but then stability is horrible. Thats the main reason for the 3-star review. They work, but they take some fiddling and you for sure have to screw them into the windowsill directly. They come with spacers to help line up the screwed surface with the window frame so your A/C doesnt sit tilted inward. The provided screws will work for one install, they strip on the heads very easily, but they are a standard size so your local hardware store will have replacements for next year. Also, word from the stupid, careful not to pinch your fingers in this as it does fold completely and with zero resistance so it can collapse (when not mounted) and pinch your fingers easily. Its also very heavy and so the pinch has a real bite to it.

Directions to horrendous and there’s only one video online and it’s not much better. The design isn’t very good because it’s not clear how to set it up. I still haven’t figured it out

I was excited to get this because I thought it would work great for my purposes and save me a lot of the usual hassles with installing a new ac unit. I was sadly and totally wrong. It’s a one size fits most with a lot of assembly. Get out your toolkit, a couple people to help, and set aside a good bit of time. The instructions are unclear with not the greatest drawings. You will need someone to hold the multiple parts together while you screw and bolt them together. Some spots are so tight you need small hands and an offset screwdriver to fit in there. Some attachments you are trying to hold a nut with your fingertip as you try to get the bolt started in them. A lock washer with a standard nut would be better there than a lock nut. It’s not particularly stable even after it’s all bolted together and doesn’t hold the an ac unit that weighs less than their maximum. It doesn’t grip the window ledge and the whole thing wants to fall out of the window. Luckily we have a deck so the outside of the ac and this support frame are sitting on a stack of boards on a bench to keep it in place. Not a well thought out or constructed piece of equipment and a waste of time and money.

Good idea but couldnt use because the lower rail (holds the accordian sides) on the a.c. unit has to fit in the window groove. With this brace it raises it way above where it should naturally fit.