Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

At the end of the day, this have proven to be the solid support that I sought. The description on Amazon is at best confusing if not inaccurate. I bought the “medium duty” dual-armed bracket for a 12,000 BTU LG air conditioner. The box says it is “light duty” and, in one place, says: “supports up to 80 lbs., typical range 5,000-10,000 BTU,” but the label on the box says: “to 12,000 BTU.” It is very sturdy and easily supported by 85-pound unit (installed correctly). The installation instructions are incomplete and poor, but since I have previously installed two single-arm support brackets from another manufacturer (with better instructions), I had little problem. The biggest error/omission in the instructions is the failure to adequately address the need to level the horizontal arm by adjusting the point on the horizontal arm where one attaches the angled bracket (that presses against the exterior wall). (The instructions seem to presume that the attachment point is at the far end of the horizontal arm, in conjunction with bolting on the bracket that connects the two horizontal arms, but this is WRONG for any but the very thickest house wall. This explains why some comments talk about “hanging” angled arms—they were simply installed incorrectly, probably because of the inadequate instructions.) For most wall thicknesses, the angled bracket must be attached several holes before the end, and this point of attachment may have to be adjusted several times as one trial-fits the air conditioner so that the horizontal arm leans slightly down so that condensate flows out rather that in. This problem is compounded by that fact that an insufficient bolts are provided for the connecting bracket if one attaches the angled arm at some other point on the horizontal arm. The screws supplied stand up perfectly well if one uses a correctly sized Phillips head screw driver.

This Alpine A/C support bracket is well designed and well made. It is held together with bolts and screws, which make this adjustable bracket very sturdy. I ordered this bracket, because I had to return an Ivation bracket that was very poorly welded together and used cheap spring pins for adjustments.

I would first like to say that my review is not base on the product itself but the inability to be able to use the product. I live in Canada and this was the perfect solution to installing my new 10,000 BTU A/C unit. I happley purchased the bracket and was excited to receive it after watching the video on how it was installed. Once I received the bracket, I started to look at the bracket and figure out how to install this in my 2 pain sliding window. I was having problems because based on the video, MY assumption was it went on the far inside lip of my window ledge but my friend who is a carpenter said that after watching the video that it goes between the 2 windows. That would make sense given where the bracket needs to sit. I miss judged based on video so I was unable to use the bracket (and the new A/C) for its intended purpose. Im not saying its a bad product but the video was perhaps miss leading. My suggestion is update the video and do a walk through in the video on how to PROPERLY install the bracket. Again, possibly because of the double windows and the gap being too small to install the bracket is the problem its difficult to rate the product itself. I suspect it IS a great product. Just not for my situation.

Too many precise adjustments and configurations to be done. Its not an easy setup. After all is done you then have to figure out the size and fitting of the the sidewalls of the window to have the window closed/shut from the sides of the AC machine.

Was able to setup in 30 minutes, Placed parts on a flat service and laid out as if assembled, then followed the instructions. The Leg supports took the most time in the setup, primarily to determine where they should be located. Do think more pictures should be included in instructions reflecting a step by step pictorial, especially for the leg supports.

Directions to horrendous and there’s only one video online and it’s not much better. The design isn’t very good because it’s not clear how to set it up. I still haven’t figured it out

I like the final result is strong and you not need a drill. Putting the pieces together takes time I recommend to look at the video, thats help a lot.

I needed a drill-less bracket for my AC and chose this item. Although you dont need to drill the bracket into your outside wall you still need a handful of tools to assemble the bracket itself properly. The instructional video has a lot of unnecessary steps which will require you, as shown in the video, to make constant adjustments to the bracket. For an instructional/installation video there is way too much trial and error. The first step of the video asks you to measure the distance from the outside wall to your window frame and by the end completely ignores that measurement as they adjust the bracket based only on it being level. The measurement and initial placements of the support legs they ask you to do are completely unnecessary. The video itself readjusts the support legs 3 times in order to install the bracket correctly. If you purchase this item I would ignore the video and only adjust the bracket so its level to your window frame. Constantly readjusting the legs is a pain especially as you have to go back and forth with tightening/loosening screws with pliers.

Good idea but couldnt use because the lower rail (holds the accordian sides) on the a.c. unit has to fit in the window groove. With this brace it raises it way above where it should naturally fit.