Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

The instructions are atrocious. They try to be as detailed as possible, but it gets overwhelming. The product itself works just fine and looks clean. It was definitely worth the price.

Too many precise adjustments and configurations to be done. Its not an easy setup. After all is done you then have to figure out the size and fitting of the the sidewalls of the window to have the window closed/shut from the sides of the AC machine.

I live in an RV. I CANNOT DRILL INTO MY WALLS. This support is perfect for RVs.

As the title states, this is one of the worst purchases I have ever made. From a design and metal quality standpoint it’s fine, but trying to put this thing together took literally hours, and that was with two people. The included directions might as well not exist, and the video for it is also an absolute disaster, it should banned from YouTube. There was not enough hardware included to build it properly, so I was only able to use 75% of the included screwsolts. I have absolutely 0 clue what its actually doing in my window right now or if it’s even really holding up the air conditioner. I was able to eventually cobble it together, but that was only after taking it apart and putting it back together about 5x... Both the directions and the video show you how to build the item, and then in the following steps essentially tell you to completely take it apart again. • If you hate yourself enough to buy this item, or you are really desperate and live in an apartment like I do where you can’t readily drill into your windows, I advise watching the video IN FULL (don’t bother reading the directions they were written by someone with wet brain), from start to finish, several times.... And while building this thing, if you find yourself with not enough hardware, pray. Just pray and believe and hope that this thing will stay together and not come crashing down and take out the persons AC who lives below you.

I cant tell you the amount of time i tried to make it work and my ac almost fell out of my window its honestly ridiculous. The directions on how to set it up is terrible, after setting everything up i set it up on my window with all the correct measurements gave a good nudge the legs didnt let go so i set the ac on and everything was good until i turned around it almost fell. thank god i caught in time or it wouldve caused damage to the cars below. if you live in an apartment with a brick layout on the outisid DO NOT GET IT!!!!

Once assembled the bracket is very sturdy, so it does the job its designed to do. However, my experience was pretty frustrating, and I reflected this in my rating. Im a pretty handy person with an architecture and engineering background, and a lifetime of DIY projects, so I dont usually gripe about this sort of stuff unless its really warranted. For the price I paid for this item, my experience should have been a lot better. 1.) Item arrived missing about half the fasteners required for assembly. The fastener pouches were factory sealed, so this wasnt an open box/returned item. I would have returned it because of this, but its over 100 degrees where I live and I needed to install my AC ASAP for the health of my family. So I wasted some cash and a couple hours of my time going out and buying the necessary fasteners to complete assembly. 2.) The manufacturing on this product does not live up to the tight tolerances it was designed with. The metal piece (item 8 in the parts list) that is bolted between the main support arms (items 6 in the parts list) did not fit because when bolted to the main adaptor bracket (item 1 on the parts list), the space between the arms was too tight. It required about half an hour of wedging and jamming to get it to line up to the correct holes. Im a grown man and I struggled with this. A weaker person would have struggled much more. 3.) Its almost impossible to bolt the adjustable arms (item 2 on the parts list) to the main adaptor bracket because the space inside the bracket is extremely tight. These are crucial to the function of the bracket, so leaving them loose is not an option. For something as expensive as this, the design should either make the interior side of this hole more accessible , or the choice of fasteners should have been more appropriate for use in tight spaces.

Dislike directions. Definitely sturdy. But now my unit leaks a lot down side of my wooden house all day long.

No assembly instructions. Because there are no instructions in the box or online (the link for instructions on the Amazon.com is missing) Ive been guessing on how to assemble it. But I have extra parts leftover I am not sure what purposes those parts are for. Per the photos, it would appear that I am missing at least 2 longer bolts, 2 washers, and 2 nuts. It seems to be a solid metal bracket so it got a star for the heavier gauge bracket parts. Amazon forces you to post a minimum of 1 star. I have someone coming over to help me try to install it and the 6k btu air conditioner. I am keeping my fingers crossed that we can at least macgyver it. UPDATE: I bought a second one and it came with instructions. It took two of us 3 hours to install The first air conditioner (6000 btu) into a jalousie window. The second one went in after about 2 hours with 5000 btu unit. To use this bracket in jalousie windows is not for temporary installation I.e. A renter. But overall, it is a good racket once you know how to assemble it so I will raise the rating to 3 stars. But without instructions, this can be very frustrating to use.

Theres a discrepancy on the build instructions that states using a 7/16 wrench or socket this is absolutely wrong on so many levels, its metric not standard bolts as the kit I received had 10mm nuts and bolts. It was easy to assemble straight forward but at least include the proper hardware with this universal kit please, or update the instructions because it seems like corners were cut on material cost(s). Once my new ac unit arrives Ill update my review with some video and pictures of what Im commenting on. Get this you wont be disappointed its of great quality looks very nice and powder coated steel. My speculation this will last longer than the ac its going to support!