Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

Too many precise adjustments and configurations to be done. Its not an easy setup. After all is done you then have to figure out the size and fitting of the the sidewalls of the window to have the window closed/shut from the sides of the AC machine.

In short, this wont fit windows with an outside ledge that extends farther out than the rest of the exterior. It seems that an exact angle is needed between the two arms to provide support, and the window ledge prevented that from happening. The rubber pad wanted to rest exactly on the bottom of the ledge and couldnt get any support without immediately falling. I live in a century-old brick building where each window has a stone ledge that extends out about three inches on the outside, and it about 4 inches high. No matter how I positioned this bracket I could not get the rubber pad to rest properly on the building. I repositioned and re-drilled three times but no amount of adjusting would let the rubber pad sit properly. All my measurements were correct from the listing and the directions, however because of the ledge none of the holes on the horizontal part of the bracket would allow me to mount it properly. It seemed that I needed the horizontal arm to be a little longer with one more mounting hole for me to be successful. The bottom arm has a metal piece at the top that juts out and that prevented me from using any of the holes. I assume this is because it needs a certain angle to provide support, however none of the angles or holes worked for me. Three stars because it seems like a really quality product, but I feel like ledges are fairly common and I expected this to have no issue. ---------------------- A tip for everyone: Also they have a YouTube video with installation instructions that is worlds better than the included directions.

At the end of the day, this have proven to be the solid support that I sought. The description on Amazon is at best confusing if not inaccurate. I bought the “medium duty” dual-armed bracket for a 12,000 BTU LG air conditioner. The box says it is “light duty” and, in one place, says: “supports up to 80 lbs., typical range 5,000-10,000 BTU,” but the label on the box says: “to 12,000 BTU.” It is very sturdy and easily supported by 85-pound unit (installed correctly). The installation instructions are incomplete and poor, but since I have previously installed two single-arm support brackets from another manufacturer (with better instructions), I had little problem. The biggest error/omission in the instructions is the failure to adequately address the need to level the horizontal arm by adjusting the point on the horizontal arm where one attaches the angled bracket (that presses against the exterior wall). (The instructions seem to presume that the attachment point is at the far end of the horizontal arm, in conjunction with bolting on the bracket that connects the two horizontal arms, but this is WRONG for any but the very thickest house wall. This explains why some comments talk about “hanging” angled arms—they were simply installed incorrectly, probably because of the inadequate instructions.) For most wall thicknesses, the angled bracket must be attached several holes before the end, and this point of attachment may have to be adjusted several times as one trial-fits the air conditioner so that the horizontal arm leans slightly down so that condensate flows out rather that in. This problem is compounded by that fact that an insufficient bolts are provided for the connecting bracket if one attaches the angled arm at some other point on the horizontal arm. The screws supplied stand up perfectly well if one uses a correctly sized Phillips head screw driver.

The unit was difficult to assemble. One of the supports that goes against your house doesn’t hold up and slips off the house. In no way was this stable and after many attempt to “make it work” we threw this crap in the trash

I would first like to say that my review is not base on the product itself but the inability to be able to use the product. I live in Canada and this was the perfect solution to installing my new 10,000 BTU A/C unit. I happley purchased the bracket and was excited to receive it after watching the video on how it was installed. Once I received the bracket, I started to look at the bracket and figure out how to install this in my 2 pain sliding window. I was having problems because based on the video, MY assumption was it went on the far inside lip of my window ledge but my friend who is a carpenter said that after watching the video that it goes between the 2 windows. That would make sense given where the bracket needs to sit. I miss judged based on video so I was unable to use the bracket (and the new A/C) for its intended purpose. Im not saying its a bad product but the video was perhaps miss leading. My suggestion is update the video and do a walk through in the video on how to PROPERLY install the bracket. Again, possibly because of the double windows and the gap being too small to install the bracket is the problem its difficult to rate the product itself. I suspect it IS a great product. Just not for my situation.

Did the job

Solid product, suggest revision of sizing instructions. Would have been helpful to test size before tightening all bolts.

Lo recomiendo al 100% es muy fuerte y muyyy practico

Took over 1hr to put together then once everything was good, we sat the ac on it, in hopes the whole thing didnt slide off the window Frame because was holding it from shifting sideways. The ac had huge gaps on the under part where it sits on the frame and the window. Horrible

Directions to horrendous and there’s only one video online and it’s not much better. The design isn’t very good because it’s not clear how to set it up. I still haven’t figured it out