Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

Theres a discrepancy on the build instructions that states using a 7/16 wrench or socket this is absolutely wrong on so many levels, its metric not standard bolts as the kit I received had 10mm nuts and bolts. It was easy to assemble straight forward but at least include the proper hardware with this universal kit please, or update the instructions because it seems like corners were cut on material cost(s). Once my new ac unit arrives Ill update my review with some video and pictures of what Im commenting on. Get this you wont be disappointed its of great quality looks very nice and powder coated steel. My speculation this will last longer than the ac its going to support!

The nuts and bolts are horrid. Not sure how this is supposed to hold 200 points when it can’t even hold itself together. Shame on the manufacturer. Returning it within 4 hours of receiving it & looking for a new one

The connections once completed are solid but the side to side and depth adjustment procedure are unnecessarily burdensome and when you’re done the end of the interior braces have a vertical piece that is in the way of the air conditioner’s side panels

This support may not fit every window as soon as you put it together. In my case, I took the rubber feet off, and used hurricane anchors to hold them right where they need to be. That way I can remove it when I dont need it, and when I do need it, it is easy to install. The top section did not have enough height, so i mounted a 1/2 length of a commercial grade cutting board, that was cut to lay on the window sill. I bolted it all together so it was all one piece. When the 10,000 BTU window unit came, I laid it on the bracket, and it worked perfectly. I also had to make a foam piece that went around the bottom of the window to fill the gaps. I used hot glue to hold it together as I cut up the open cell foam to fit the open areas. I never wait for a hurricane to prepare for it. When something does not go as you like during a hurricane, fix it asap, dont wait for the next hurricane and realized that you never did it. I did not need this with a 3000 btu window unit, but 10,000 btu is a lot bigger and heavier, so his bracket had to work.

The directions will tell you that the hex bolts are 3/8, and that is even stamped on the head of the bolt. BUT IT IS NOT TRUE!! Only a 10mm wrench or socket would fit them. Even worse, the screws broke during installation and I used my own spares to build. The instructions reference numbers and letters for parts and steps, like you would expect, but the instructions were poorly written. I hope they didnt use Google Translate for the instructions! I did install the product in the end but it was a rough experience and took twice as long as it should have.

Bought this to replace a failed bracket for my LG 15K BTU room air conditioner. Unit was fullfilled by Amazon. Unit arrived in its box, damaged. The level vials were broken and one was drained of its fluid. That is enough to warrant a return right there, but this was intended for supporting a large AC unit. it is probably strong enough to hold the Unit in the window, IF, it fit the unit. My AC unit measures 25 deep without the front face grill. This bracket measures overall 18. that is 18 from the front holes used for mounting to the window sill to the end of the bracket outside the window. My AC is a slide in as most of the large units are, you have to mount the can in the window then slide the Unit into the can and mount the front grille. The can has no bottom. There is no way to mount the can to this bracket. It is just plain flat too small. Here, SIZE DOES MATTER! It may very well hold 180# but that is deceiving because a 180# AC unit is going to be a lot larger than 18 deep x 18 wide. This will not work for the class of AC unit claimed in its advertising. Gave it three stars cause it does appear that it would work fine for a small unit.outside of the broken level vials which seem to be common with this product. Returned for refund. It only measures 18 x 18 good thing to know when mounting a 27 wide by 25 deep AC unit.

Once assembled the bracket is very sturdy, so it does the job its designed to do. However, my experience was pretty frustrating, and I reflected this in my rating. Im a pretty handy person with an architecture and engineering background, and a lifetime of DIY projects, so I dont usually gripe about this sort of stuff unless its really warranted. For the price I paid for this item, my experience should have been a lot better. 1.) Item arrived missing about half the fasteners required for assembly. The fastener pouches were factory sealed, so this wasnt an open box/returned item. I would have returned it because of this, but its over 100 degrees where I live and I needed to install my AC ASAP for the health of my family. So I wasted some cash and a couple hours of my time going out and buying the necessary fasteners to complete assembly. 2.) The manufacturing on this product does not live up to the tight tolerances it was designed with. The metal piece (item 8 in the parts list) that is bolted between the main support arms (items 6 in the parts list) did not fit because when bolted to the main adaptor bracket (item 1 on the parts list), the space between the arms was too tight. It required about half an hour of wedging and jamming to get it to line up to the correct holes. Im a grown man and I struggled with this. A weaker person would have struggled much more. 3.) Its almost impossible to bolt the adjustable arms (item 2 on the parts list) to the main adaptor bracket because the space inside the bracket is extremely tight. These are crucial to the function of the bracket, so leaving them loose is not an option. For something as expensive as this, the design should either make the interior side of this hole more accessible , or the choice of fasteners should have been more appropriate for use in tight spaces.

I loved the product very much except the video does not match the paper diagram.

This was easy to install. I did have my 16 year old help me. I needed another set of hands.

Took over 1hr to put together then once everything was good, we sat the ac on it, in hopes the whole thing didnt slide off the window Frame because was holding it from shifting sideways. The ac had huge gaps on the under part where it sits on the frame and the window. Horrible