Alpine Hardware Premium Heat Pump Drillless Drill-Less Window Air Conditioner & Heat Pump Bracket - Window AC Support - Supports Air Conditioners Well Over 200 lbs. - No Drilling 2023 Model

Since the written instructions for the two-arm, heavy duty version (drilling required) of this bracket are almost impossible to follow, a good installation video is needed, but there are a lot of problems in Alpines installation video. Mainly, the sections showing how to install the connector bar are pretty screwed up - it shows the long hex bar being inserted at different locations. Also, in the section for the final installation (at 2:52 of the video), the connector bar magically disappears altogether. More detailed comments, with many of the flaws in the video, can be found at the YouTube version of this video (the two arm, heavy duty, drilling required version). Alpine did a really sloppy job with this video.

Too many precise adjustments and configurations to be done. Its not an easy setup. After all is done you then have to figure out the size and fitting of the the sidewalls of the window to have the window closed/shut from the sides of the AC machine.

This bracket is supposed to be easy to assemble and install- it’s one of the most difficult pieces I’ve ever had to put together. The metal is so soft it strips so when you’re adjusting the prices to fit your window it gets harder to adjust each time. The legs with rubber stoppers that are supposed to support the outside of the bracket swing free and there’s zero tension for them to stay at an angle against the wall for support. I thought about using construction glue to keep it in place and rig it so it was safe but at this point I’ll just save my money and return the item because there’s no sense dumping more money into something that was supposed to work alone. Another thing that is annoying is that the instructions are awful- the hardware isn’t labeled and you have to guess what goes where and when watching the video on youtube for visual aid, they show the brackets being stable at an angle which is a lie- and you can’t comment on the video to ask questions. Fed up and done with this thing- in the middle of a heat wave and miserable.

No quality control, came VERY bent. Also came very next day in less than 12 hours.. I don’t have prime but had free shipping (5-7 business days), this was clearly a used return that was in a warehouse right near me.. in other words a return that was damaged and not checked for quality before reshipping. Got replacement one in about a week, it wasn’t damaged but was NOT top notch quality, had to make pieces fit (didn’t fit easily) and not completely symmetric.. not good especially for being EIGHTY DOLLARS. Also a huge pain to put together, with terrible, terrible instructions. The video instruction link was even worthless. Not good business to overcharge just because not any competition for drill-less version, especially for sub-par product.

Took over 1hr to put together then once everything was good, we sat the ac on it, in hopes the whole thing didnt slide off the window Frame because was holding it from shifting sideways. The ac had huge gaps on the under part where it sits on the frame and the window. Horrible

I cant tell you the amount of time i tried to make it work and my ac almost fell out of my window its honestly ridiculous. The directions on how to set it up is terrible, after setting everything up i set it up on my window with all the correct measurements gave a good nudge the legs didnt let go so i set the ac on and everything was good until i turned around it almost fell. thank god i caught in time or it wouldve caused damage to the cars below. if you live in an apartment with a brick layout on the outisid DO NOT GET IT!!!!

I personally dont want to leave this unsecured to wind not really easy to install but also not hard. Overpriced for what it is. to be fair though it is sturdy

No assembly instructions. Because there are no instructions in the box or online (the link for instructions on the Amazon.com is missing) Ive been guessing on how to assemble it. But I have extra parts leftover I am not sure what purposes those parts are for. Per the photos, it would appear that I am missing at least 2 longer bolts, 2 washers, and 2 nuts. It seems to be a solid metal bracket so it got a star for the heavier gauge bracket parts. Amazon forces you to post a minimum of 1 star. I have someone coming over to help me try to install it and the 6k btu air conditioner. I am keeping my fingers crossed that we can at least macgyver it. UPDATE: I bought a second one and it came with instructions. It took two of us 3 hours to install The first air conditioner (6000 btu) into a jalousie window. The second one went in after about 2 hours with 5000 btu unit. To use this bracket in jalousie windows is not for temporary installation I.e. A renter. But overall, it is a good racket once you know how to assemble it so I will raise the rating to 3 stars. But without instructions, this can be very frustrating to use.

I live in an RV. I CANNOT DRILL INTO MY WALLS. This support is perfect for RVs.

There are two issues number 1 see photos. Number 2 there is no way to seal the surrounding gaps caused by the designs lack of slot for the STANDARD lower bracket on air conditioners. The value is negated by the entire process we went through - purchase, wait, receive, unpack, layout, gather the tools, assemble, realizing the improper weld, choose to forge ahead regardless to make it work, then realizing the typical window air conditioner lower support bracket that usually sits in the window frame has nowhere to go! We missed that when looking at the design. Our fault but, never the less there is no slot for this in the design. This means you have to come up with an alternative way of closing the gap caused by the air conditioners standard lower bracket that would normally sit inside the window frame for its left and right-side wings. Total pain in the ass...period! The amount of time spent on the process is lost so it was returned. Total bummer, nowhere like the majority of what’s available here, does the ad reveal where its manufactured. We are soooooo over this same story, DECEPTION ABOUND!!!!