Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Alexa app keeps giving connection error. No-way to conatct support and phone calling doesnt work as expected either.

This has been hands down the best purchase in 2020. My grandmother (96) fell and was moved into a nursing home. Due to Covid restrictions we were not able to visit. Calling her on the phone was difficult, she could not hear us well and was confused easily. I ordered the portal + to stay connected. It was the most amazing feeling to actually see her and talk to her! We had a long conversation and I could literally see her face light up. We have FaceTimed everyday since! She has been able to talk to both of her sons and each grandchild and great grandkids. The touch screen set up made it so easy for her to call me and for her to use. The nurse told me that she used it so often she was “going to wear it out”. I am forever grateful for the portal +. It has been a blessing.

I liked it but my 4 year old son couldnt operate it by himself and I bought it for him so he could try to video chat with me so I would give it five stars but him not so much I think its more for adults they said there is Facebook games on there but it didnt really have that and theres no YouTube kids so he can watch anything on YouTube and I dont like that I think its a great product but I think it could use some updates or improvements

My son got one to be able to talk to his dad and stepmother who live states away. Surprisingly bigger than expected and quite pleased with the quality and clarity. Only reason I did 4 stars was because it doesnt allow photos, it said personal photos are not supported on this device

This is such a great product. Useful as a communication tool to keep in touch with loved ones, but also for playing videos while cooking, great for games free music management. Highly recommend!

easy to work with

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

Its a nice one but the apps that you rwad that could be used on it you can at this time

My In-laws live overseas and they are of old age. Bought two and, after setting it up, sent it to them. Just at the push of button, we can do a video call with amazing sound and video quality. Highly recommend.

So i use Facebook messenger and whats up app a lot(daily) so this is an amazing devise for me. It is so cool, it moves when you move (moderate speed, so dont run) and it zooms in and out (for example if you were in a room talking and someone else comes in it zooms out to catch that person and vise versa when that person leaves it zooms back in on you). Also if there is a sound in the background it concentrates on your voice so the person on the other line does not get distracted. Also on messenger you can tell stories (kids stories). Now for Alexa app, its good but not perfect let me explain more so it does pull up recipes and turns on and off the lights but it doesnt save the recipe like the other Alexa apps and it doesnt show you the feed to your cameras but other than that its great and very useful to not have you holding your phone all the time and can multi task while youre chatting... i love it. My advice to you if you dont use the messenger and whats up apps regularly it wouldnt be useful to you. Hope this review helps your decision.