Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

I use this for correcting online college papers. Nice display, nice presentation. The base kinda cuts down on the move-it-around-the-desktop-ability, but thats OK.

Works great

Received first one as gift and sent one to grandson out of State! Best way to keep in contact with great grandchildren who live out of state! After using one with some grandchildren we were not strangers the first time they visited us in person! So we were not strangers to them! TO COOL!!

Cannot make calls to a computer without installing messenger first, unlike current way where you can without issues, also, even after installing it, they will keep getting the call on their phone instead of the computer. Also called to a tablet, and seems rotation wasnt working, tried multiple times and kept having issues, returning it, seems a great idea, but far from mature :( Added a picture of how it looks on a tablet. Update: I kept it and bought one for my mom, seems thats gonna be the only way to check how it works when you call portal to portal, seems calling a phone or a tablet is not the ideal way to use this, I was hoping it would just call any other messenger no matter where it was installed (PC/tablet) without issues, so far not that good, not ideal to buy a portal to each one of the people I wanna talk to, but at least will try it, I was expecting something better than Skype, but not so far. I like the video and sound of the device, not that many apps so far, but as I saw it advertised, I think it is more focused to be a video chat approach like Skype, will try with 2 portals and see how it works.

Excellent, we love our Portal plus. The camera is sharp and the sound is great. I use it for meetings and calling family and friends. The packaging is excellent, it protected the portal so well and very sleek design. it came with no damage at all. I highly recommend this product

I have to say I think this product its something that can make a big difference on the way how we used to meet and speak with people, its make you fill comfortable not only to hear the words that the other people say, it also give you an ability to fill like you are in the present of the other person you speaking to. This is true all the time especially during the time of covid, when I personally cant meet some of ny friends, so this is something that gives me the ability to connect with my good friends. Its also a highly recommended for old people, its a very nice gift for parents, so you can speak to them easily.

The portal is very easy to navigate, I use it to talk to my granddaughter who can navigate through with ease as well and she will be 6 on Jan 22. My son wanted one for Christmas, so each house has one and we all enjoy it!!

The video on zoom is great, but there is not an option to share screen when using zoom.

First, I think this is a great idea and an exciting product A simple, turnkey piece of hardware for doing Facetime with some great features. The problem is, its a product by Facebook who is only really known for their social media application, not for specialized hardware devices. And theres a world of difference between those two worlds. As applications go social media applications are not terribly demanding nor highly sophisticated programs compared to many other applications. Especially when theyre written in such a way as to function in the browser world. Specialized hardware applications, on the other hand, must take into account not only the dedicated application that runs on it, but also the hardware and device interfaces that allow it to connect the the outside world. This is the stuff that can become very tricky when trying to make those complex hardware interactions appear to be very simple and bulletproof. Given how easily this type of thing has become in these day of WiFi connected smartphones, computers, laptops, and streaming devices its easy to overlook that complexity unless youve been in the hardware world for a while. And this is where this device fails. Right out of the box when this device fires up it presents the user with a list of available WiFi connections. You select the one you want and youre asked to enter your password for that network. It sounds simple, but if it fails you dont get much information about why it failed, so troubleshooting it is a problem. The device doesnt come with any information about where to call for support, so unless you know how to do a Google search and find the support site, youre stuck. Once you get in touch with the support line they run you through some very simplistic troubleshooting steps such as a reset of the device and power cycling your WiFi router (which affects anyone or anything else that happens to be using that router at the time). After those few simple steps it gets beyond what the first level of support can provide and they escalate it to the more advanced support group who, in my case, simply emailed me to send it back to Amazon and get a replacement. Given this experience I determined they really werent ready to be operating in todays more sophisticated hardware environment quite yet and simply sent it back for a refund. The device came with very little in the way of documentation of support information. If youre trying to make it appear to be simple, then it must be bulletproof. Otherwise, its just frustrating and not worth the time. Especially for the price theyre asking for it.

Portal is great! Amazing clear camera that follows you and pans out to include others as they enter the room. We can now celebrate with my parents who are 3000 miles away! It really is like they are in the same room! Sound quality on the Portal + is nice too, as are the Alexa features that are built in. Calls are encrypted and there is a camera cover as well as an on/off switch for the microphone. For the crazy conspiracy theorists out there that choose to return this simply because of the Facebook name....better return your Smart TV, turn off all your cell phone apps, return anything Ring, Alexa or Google related..... better yet, maybe you should consider living off the grid because the future is here!