Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

I got this primarily for video calling family members due to its easy to use interface and smart camera feature. It did its primary job very well. In addition to video calling, we also use it to watch cooking videos in the kitchen and listening to music while cooking and washing dishes. The 15.6 screen is good quality. Overall, happy with my purchase.

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

I purchased this portal about a year ago to go live to facebook, I used it a few times and it was great. Recently, I went to do a live from it and they have removed the feature. If youre strictly using this for video chats, it is great. That was not what I purchased it for so now I have a facebook portal that does not work for what I purchased it for. Shame on the maker for removing apps that people specifically purchased this device for.

Overall the product works well for face time activities. Downloading apps is not possible it seems - which is a huge disappointment as they say you can do this. Otherwise seems to function fine.

I bought this for my daughter for Christmas and we love it. I can visit with my grandsons and see my new granddaughter in full screen rather than on the little camera on her phone. It is hard to explain all of the great things it can do because it is at my daughters house in Alaska, but my grandsons can call me anytime and we video chat to our hearts content even though we are many miles apart.

Great when it is connected . Clear picture, nice sound. Sorry its going out of business. I brought my great grand babies one. Cost me a pretty penny. Now cant use. Cant see and talk to my greatgrand babies.

This product is excellent. We purchased it for an elderly family member at the beginning of the coronavirus pandemic, and it has helped her to feel included in family get togethers. The speaking features make it so she does not have to type on it, which is perfect for those with limited eye sight. It is very large, and the rotating feature makes it easy for people all of levels of technological knowledge. Excellent product

Arrived very fast, this product can support great video calling experience

So i use Facebook messenger and whats up app a lot(daily) so this is an amazing devise for me. It is so cool, it moves when you move (moderate speed, so dont run) and it zooms in and out (for example if you were in a room talking and someone else comes in it zooms out to catch that person and vise versa when that person leaves it zooms back in on you). Also if there is a sound in the background it concentrates on your voice so the person on the other line does not get distracted. Also on messenger you can tell stories (kids stories). Now for Alexa app, its good but not perfect let me explain more so it does pull up recipes and turns on and off the lights but it doesnt save the recipe like the other Alexa apps and it doesnt show you the feed to your cameras but other than that its great and very useful to not have you holding your phone all the time and can multi task while youre chatting... i love it. My advice to you if you dont use the messenger and whats up apps regularly it wouldnt be useful to you. Hope this review helps your decision.

Cannot make calls to a computer without installing messenger first, unlike current way where you can without issues, also, even after installing it, they will keep getting the call on their phone instead of the computer. Also called to a tablet, and seems rotation wasnt working, tried multiple times and kept having issues, returning it, seems a great idea, but far from mature :( Added a picture of how it looks on a tablet. Update: I kept it and bought one for my mom, seems thats gonna be the only way to check how it works when you call portal to portal, seems calling a phone or a tablet is not the ideal way to use this, I was hoping it would just call any other messenger no matter where it was installed (PC/tablet) without issues, so far not that good, not ideal to buy a portal to each one of the people I wanna talk to, but at least will try it, I was expecting something better than Skype, but not so far. I like the video and sound of the device, not that many apps so far, but as I saw it advertised, I think it is more focused to be a video chat approach like Skype, will try with 2 portals and see how it works.