Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

We have grandkids in other states and call frequently. Its like being in the same room and interacting with them. I bought this for my husband for Fathers day and he is crazy about it. We listened to music on it last night. Its so handy for weather updates also.

Love the size for video calls. Easy to see everyone in the room. Video calls are nice quality. Love it for talking to kids that are far away. Hate that can’t rename Alexa on this device ( grandsons name is Alex - makes it difficult to say his name, also it picks up to many cues from the tv ). Difficult to adjust volume for Alexa. Either too loud or too quiet. Strange as it is fine for video calls. Sometimes it overhears something and makes calls out of the blue. I keep the microphone and camera off and covered unless using. For video calls I would give it five stars. Love it for that.

I bought this product, because I would like to be near to my family. The product serves its purpose. In my opinion, it has good speakers, microphone and screen quality, but the apps are very limited and the interface could be better. I’ve been using over two months and no technical issues show up until now. Hope they try to improve this product software, because I believe that it has potential to be a great product.

Arrived very fast, this product can support great video calling experience

Wowww es increíble lo súper recomiendo para las video llamadas grupales

At the time, it was a good low price. Unit does have some bugs in it. Need to reboot at times. It does alot of stuff more than when it first came out which is good! I think further upgrades are no longer since this 1st generation is now discontinued. Good picture quality and size. I like the option for portrait and landscape viewing.

Aside from the amazing video and audio quality, I love the zoom in/out feature which follows my children’s movement around the room. An amazing investment!!

The portal was recommended by a friend. I have regular conversations with friends that are far away, and the portal makes it seem like you are together chatting in your living room- or cooking together for that matter. The camera on the screen moves with you! I would highly recommend this for those who are having regular video conferencing with family, friend or work. Its like being there. You must have a FaceBook messenger account, but those you call dont have to have the machine. I havent connected to Alexa so cant rate that feature.

First, I think this is a great idea and an exciting product A simple, turnkey piece of hardware for doing Facetime with some great features. The problem is, its a product by Facebook who is only really known for their social media application, not for specialized hardware devices. And theres a world of difference between those two worlds. As applications go social media applications are not terribly demanding nor highly sophisticated programs compared to many other applications. Especially when theyre written in such a way as to function in the browser world. Specialized hardware applications, on the other hand, must take into account not only the dedicated application that runs on it, but also the hardware and device interfaces that allow it to connect the the outside world. This is the stuff that can become very tricky when trying to make those complex hardware interactions appear to be very simple and bulletproof. Given how easily this type of thing has become in these day of WiFi connected smartphones, computers, laptops, and streaming devices its easy to overlook that complexity unless youve been in the hardware world for a while. And this is where this device fails. Right out of the box when this device fires up it presents the user with a list of available WiFi connections. You select the one you want and youre asked to enter your password for that network. It sounds simple, but if it fails you dont get much information about why it failed, so troubleshooting it is a problem. The device doesnt come with any information about where to call for support, so unless you know how to do a Google search and find the support site, youre stuck. Once you get in touch with the support line they run you through some very simplistic troubleshooting steps such as a reset of the device and power cycling your WiFi router (which affects anyone or anything else that happens to be using that router at the time). After those few simple steps it gets beyond what the first level of support can provide and they escalate it to the more advanced support group who, in my case, simply emailed me to send it back to Amazon and get a replacement. Given this experience I determined they really werent ready to be operating in todays more sophisticated hardware environment quite yet and simply sent it back for a refund. The device came with very little in the way of documentation of support information. If youre trying to make it appear to be simple, then it must be bulletproof. Otherwise, its just frustrating and not worth the time. Especially for the price theyre asking for it.

I have to say I think this product its something that can make a big difference on the way how we used to meet and speak with people, its make you fill comfortable not only to hear the words that the other people say, it also give you an ability to fill like you are in the present of the other person you speaking to. This is true all the time especially during the time of covid, when I personally cant meet some of ny friends, so this is something that gives me the ability to connect with my good friends. Its also a highly recommended for old people, its a very nice gift for parents, so you can speak to them easily.