Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Ive been with my momma for a number of months helping her to transition to a retirement community & working through some medical challenges. Ive been in the habit of tucking her in each night. Now its time for me to go home. I purchased this so that we can connect each night at bedtime. I especially love how it is voice controlled. All she has to do is tell it to call me. I got the biggest size so that its more life size... This will bring us both a lot of comfort, connectedness. Night times can be a challenge for her, this will help so much cuz Im just a video call away!

One of the best product in a sense of video calling. Amazing video quality big screen and best thing it covers you as needed. If you are sitting with family it covers complete family and if your children moving around it focus them specially and also keep moving the camera where they go. My mother was happy to see all of the faces in single screen and even can see the whole room with just one device. It can be connected with Facebook and WhatsApp calling. I am not sure about others. But apps are very few in this device which I don’t need though. Spotify , Pandora ,Alexa , and portal app is integrated. It can be used as a photo frame too. Wow I love it and hope you will love it too.

This product was easy to program. If I got stuck on an item, customer service was very helpful to resolve

Moved to another city and being separate from my girlfriend recently. This device just makes it much easier for us to stay connected and feel being together with the high-quality camera and sound. The camera can be covered up when I am not using it. So I dont concern much about the privacy issue. It would be a great present for your remote friends, family, and lover.

When I spoke with people at the store it was my understanding that I would be able to hook and connect up with my existing Amazon speakers throughout the house. So far that doesn’t seem to work otherwise it’s a great product.

Portal is great! Amazing clear camera that follows you and pans out to include others as they enter the room. We can now celebrate with my parents who are 3000 miles away! It really is like they are in the same room! Sound quality on the Portal + is nice too, as are the Alexa features that are built in. Calls are encrypted and there is a camera cover as well as an on/off switch for the microphone. For the crazy conspiracy theorists out there that choose to return this simply because of the Facebook name....better return your Smart TV, turn off all your cell phone apps, return anything Ring, Alexa or Google related..... better yet, maybe you should consider living off the grid because the future is here!

This system has already broken twice. Yes portal customer service replaced it, but same thing keeps on happening. The frame picture feature is worthless, no matter how many pictures you upload it always shows the same ones. I wish I would have realized before I purchased it. Tons of people complaining of the same problem all over the internet. On spotify there is no option to write down the song or artist you are looking for which makes it super inconvenient.

I got this primarily for video calling family members due to its easy to use interface and smart camera feature. It did its primary job very well. In addition to video calling, we also use it to watch cooking videos in the kitchen and listening to music while cooking and washing dishes. The 15.6 screen is good quality. Overall, happy with my purchase.

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

I use this hands free in my kitchen while I’m cooking. I love the speaker on this Portal and this a very solid piece of equipment. Love the “zoom” feature and how it “pans” the room as you move about in the room. If I want to play my Pandora music the speaker is great!! If I want to engage Alexa it’s all there!