Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Its nice to see family without holding your phone! You can see grandchildren running around and your kids reacting naturally to them.

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

Arrived very fast, this product can support great video calling experience

Does require reasonable upload speed in order for picture quality to be good (say 5MB+ or so). If you or the other user has DSL, picture quality will be bad.

We are having a blast with this. I got to see my grandchildren on Christmas morning. I could see the entire room and nobody had to hold a phone. It zoomed in and out depending on the activity in the room. The kids have used story time and read stories to me while looking like the characters in the story! So fun!

Works really well for chatting with parents and friends that are far away (esp. during a pandemic it turns out). Auto tracking works well, audio is good during video chats. Using it for listening to music is adequate. Definitely wouldnt consider sound quality for music amazing but is pretty good.

I bought this for my parents who are not tech savvy. The video and audio controls are right above the device handle, which makes them disable/enable audio and video inadvertently which is very annoying. The audio/video controls are tiny and won’t really give any tactile sense when operated, as mentioned by my parents

The portal is very easy to navigate, I use it to talk to my granddaughter who can navigate through with ease as well and she will be 6 on Jan 22. My son wanted one for Christmas, so each house has one and we all enjoy it!!

I liked it but my 4 year old son couldnt operate it by himself and I bought it for him so he could try to video chat with me so I would give it five stars but him not so much I think its more for adults they said there is Facebook games on there but it didnt really have that and theres no YouTube kids so he can watch anything on YouTube and I dont like that I think its a great product but I think it could use some updates or improvements

It’s ok