Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

My husband & I really love it! There are many things you can do with it.

I kinda really liked the portal in a way but in another way I find it not very functionable and it doesn’t leave your picture on for very long I find that you have to really go in several times to get it started plug it in unplug and plug it in and unplug it I paid such a lot of money for something that I can’t even use and I’m really really disappointed with it I’ve called Customer Service and asked him about it about the portal why doesn’t the picture all the time stay on and they told me that I needed to go in and take care of it with the settings which I’ve tried to do but it doesn’t seem to work so right now I am very very disappointed and I do not recommend it hopefully when they make a new one it will be better I’m out $195 for something that doesn’t even work and it really really disappoints me I wish that I could get a refund and it would be greatly appreciated I’ll even send the portal back I still have the original box and everything if someone could reach out to me that would be great my name is Tammy Cavers I purchased this item in January 2022

This thing is amazing. Its perfect for us in a kitchen, where you would move around while talking. The camera follows you and focuses on you, wherever you are. While its not otherwise engaged, it displays your Facebook photo album. It also supports multiple Facebook accounts (but not multiple alexa accounts), so it can mix pictures from your partners account in the slideshow. The mic is excellent. Alexa can hear me from clear in the other room, just like a person would. I can say alexa, play cbs news, and the live stream comes right up. Its big enough that I use it as a mini television to watch the news while cooking. LOVE IT!

The portal was recommended by a friend. I have regular conversations with friends that are far away, and the portal makes it seem like you are together chatting in your living room- or cooking together for that matter. The camera on the screen moves with you! I would highly recommend this for those who are having regular video conferencing with family, friend or work. Its like being there. You must have a FaceBook messenger account, but those you call dont have to have the machine. I havent connected to Alexa so cant rate that feature.

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!

Love that it has a big screen. Best part of all its features is that as I walk around the room camera follows me. I plan to buy a second one for kitchen later.

Alexa app keeps giving connection error. No-way to conatct support and phone calling doesnt work as expected either.

This has been hands down the best purchase in 2020. My grandmother (96) fell and was moved into a nursing home. Due to Covid restrictions we were not able to visit. Calling her on the phone was difficult, she could not hear us well and was confused easily. I ordered the portal + to stay connected. It was the most amazing feeling to actually see her and talk to her! We had a long conversation and I could literally see her face light up. We have FaceTimed everyday since! She has been able to talk to both of her sons and each grandchild and great grandkids. The touch screen set up made it so easy for her to call me and for her to use. The nurse told me that she used it so often she was “going to wear it out”. I am forever grateful for the portal +. It has been a blessing.

I like being a hands free device, I like when it chases me around the area and I like the crisp screen. I dislike that sometimes have to shout Hey Portal to be heard and I dislike when it gets lost in some rare occasions. Overall, I like it and I wish it keeps evolving.

Being a technophile I think this is better quality than anything Amazon has put out. I purchased 2 portal pluss and while I wish I could call people also on Echo or Skype, the hardware is far better than Echo show (which I also own). Im not a huge fan of Facebook but the tech is sound and of great quality ( once again comparing to echo show) this is so far a better product than anything currently available and I hope that Google and Amazon take notice. The ability to transfer my call immediately to my phone is on awesome when I leave the room. Its quick and instantaneous and I dont have to think about it. If you dislike Facebook, I can empathize but great tech is great tech and this piece of hardware is fantastic albeit in this day and age I also dont like being locked in to a single communication system but I dont necessarily think thats Facebook fault. I want my hardware independent from any corp and let it speak on its own merit. We dont live in the 20th century after all.