Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

At the time, it was a good low price. Unit does have some bugs in it. Need to reboot at times. It does alot of stuff more than when it first came out which is good! I think further upgrades are no longer since this 1st generation is now discontinued. Good picture quality and size. I like the option for portrait and landscape viewing.

Got this in lieu of the Echo Show because of the bigger screen. For our intended purpose, it was the right move. Ability to sign and chat withn or drag daughter. The larger screen was key here. The level of integration with Alexa isnt what we hoped for (cannot listen to Amazon Prime Music, or we havent figured that ot yet). Im glad we still have our echo devices throughout the house... This was a nice device to compliment what we have. Still need to look into getting an show for the missing/ desired Alexa features.

I bought these for Christmas. My family loves them! Especially since it was a rough year. We could talk like they were in our livingroom!

My In-laws live overseas and they are of old age. Bought two and, after setting it up, sent it to them. Just at the push of button, we can do a video call with amazing sound and video quality. Highly recommend.

Visually nice on the countertop. Sound is decent. Picture quality is good. Really can’t do too much with it other than use the apps loaded (or go to the web and pull up from there, sometimes). Mine is very glitchy with getting CBS News to come on. Sometimes it does, sometimes it doesn’t … just hangs on a blank, dark screen. Glad that when I did decide to give this a try, I bought it when it dropped to $99 briefly back in September. Definitely not worth more than $100, if that. I’d rather go with another Amazon Show 10 (or wait for the new Show that’s due out soon).

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

I bought this for my daughter for Christmas and we love it. I can visit with my grandsons and see my new granddaughter in full screen rather than on the little camera on her phone. It is hard to explain all of the great things it can do because it is at my daughters house in Alaska, but my grandsons can call me anytime and we video chat to our hearts content even though we are many miles apart.

This product was easy to program. If I got stuck on an item, customer service was very helpful to resolve

We love our Portal to spend time with our family that is out of state. I have used Story Time for our granddaughter. Only one concern, we had a Portal+ that only lasted 18 months. A lot of money for only 18 months use. However, we are hoping that it was a fluke and this one lasts for a longer time. We gave the 10” Portals as gifts and they have lasted for a few years.

Works great