Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

I got this primarily for video calling family members due to its easy to use interface and smart camera feature. It did its primary job very well. In addition to video calling, we also use it to watch cooking videos in the kitchen and listening to music while cooking and washing dishes. The 15.6 screen is good quality. Overall, happy with my purchase.

The video on zoom is great, but there is not an option to share screen when using zoom.

Absolutely amazing video calling experiencing. My parents dont use Facebook much but with the product they can see most recent photos posted to Facebook automatically on the device. Think of all the electronic photo frames that go useless and boring since they show same stuff over and over, and imagine how much better it can be when it shows fresh photos instead. Hardware definitely is top notch and Im looking forward to see what software improvements come to the product.

I bought this for my daughter for Christmas and we love it. I can visit with my grandsons and see my new granddaughter in full screen rather than on the little camera on her phone. It is hard to explain all of the great things it can do because it is at my daughters house in Alaska, but my grandsons can call me anytime and we video chat to our hearts content even though we are many miles apart.

Arrived very fast, this product can support great video calling experience

Works really well for chatting with parents and friends that are far away (esp. during a pandemic it turns out). Auto tracking works well, audio is good during video chats. Using it for listening to music is adequate. Definitely wouldnt consider sound quality for music amazing but is pretty good.

Got this in lieu of the Echo Show because of the bigger screen. For our intended purpose, it was the right move. Ability to sign and chat withn or drag daughter. The larger screen was key here. The level of integration with Alexa isnt what we hoped for (cannot listen to Amazon Prime Music, or we havent figured that ot yet). Im glad we still have our echo devices throughout the house... This was a nice device to compliment what we have. Still need to look into getting an show for the missing/ desired Alexa features.

Works great

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.