Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

This system has already broken twice. Yes portal customer service replaced it, but same thing keeps on happening. The frame picture feature is worthless, no matter how many pictures you upload it always shows the same ones. I wish I would have realized before I purchased it. Tons of people complaining of the same problem all over the internet. On spotify there is no option to write down the song or artist you are looking for which makes it super inconvenient.

I liked it but my 4 year old son couldnt operate it by himself and I bought it for him so he could try to video chat with me so I would give it five stars but him not so much I think its more for adults they said there is Facebook games on there but it didnt really have that and theres no YouTube kids so he can watch anything on YouTube and I dont like that I think its a great product but I think it could use some updates or improvements

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

My husband & I really love it! There are many things you can do with it.

Was not what was advertised. It was supposed to be new and it came in a plastic bag with no power cord or anything else.

I bought it for my grandma, now she can see pictures of the whole family and all the kids can upload photos anytime via Facebook, we can video call her via Facebook or whatsapp any time and it is great for her!! I love it.

Aside from the amazing video and audio quality, I love the zoom in/out feature which follows my children’s movement around the room. An amazing investment!!

Ive been with my momma for a number of months helping her to transition to a retirement community & working through some medical challenges. Ive been in the habit of tucking her in each night. Now its time for me to go home. I purchased this so that we can connect each night at bedtime. I especially love how it is voice controlled. All she has to do is tell it to call me. I got the biggest size so that its more life size... This will bring us both a lot of comfort, connectedness. Night times can be a challenge for her, this will help so much cuz Im just a video call away!

There was no dislike, I love everything about Portal, because it does numerous OF things

Does require reasonable upload speed in order for picture quality to be good (say 5MB+ or so). If you or the other user has DSL, picture quality will be bad.