Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

Was not what was advertised. It was supposed to be new and it came in a plastic bag with no power cord or anything else.

Love it, love it, love it!!! Bought 2, this one and the smaller one, gave the small one to my sister for her birthday,, then I went back and got another big one for myself and my sister bought a bigger one for herself. I am going to purchase another one for another room in my house, I just love The Portal they are Alexa integrated. Life is sweeter with these wonderful screen quality, touch screen items. I am able to watch videos, movies, my family and friends on a big screen and safe the batter on my phone. I adore this product. Just so glad I lived long enough to enjoy this. My mother died in 2006, she would have loved the stuff we enjoy today, thank you Lord.

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!