Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black
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> 3 dayThe technology is amazing but I find the programming non-intuitive. Trying to map out the carpeted areas so that the moping function wont reach it is impossible. Naming the room is also another chore. Most irritating is that the price has dropped another $50 since I bought it less than 3 weeks ago and I have yet been able to test its full function since I will need my daughters help to program it. Wondering if I should return it and get a replacement for $50 less.
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Craig
> 3 dayAs others have stated, I have a German shepherd and have a shark vac for pets but this is daily chore. Since my 2 uprights are bagless and no-tangle Brushroll I thought Id try this av2501ae after a LOT of research. I had a blind eufy that when it didnt get stuck really helped with pet hair but required daily cleaning and Brushroll detangling. I have used this for several cleans and no hair tangles and it says 60 days but at first it filled 1/4 on one clean. Using daily has brought it to 7 days to fill. Pros- gets up all the hair/dirt and I have not had to vacuum since, 10 days so far. Covers everything after it mapped the house. Ignored the 3 ft on either side and 5 ft in front and placed the unit under an end table next to the couch out of sight, mainly since my dog kept stepping on the old eufy. Has worked fine there and always finds it way home. It is doing its job as expected. Rarely bumps into anything but sometimes seems like its a little lost but always does what advertised. May be my crappy internet..App has been no problem. I like that I can send it to any room/rooms, or whole house. It has a little trouble getting over wood strip between hard wood and tile but keeps trying and gets over it and keeps going where it was supposed to go. Has not gotten stuck since no -go set properly. Cons- took 2 times to map correctly and took some trial and error to set no-go zones, but once I got it, it works perfectly. Should probably remap one more time. The roller seemed to get a little louder BUT ordered non-oem replacement filters and brush roll on amazon and that roller is cleaning as good as factory and much more quiet. Cant verify its durabilty but for the price, who cares. Its taller than my eufy so it will not go under my couch but as great as it cleans, Ill move the couch. Besides, running this daily, pet hair and dust under controll, have only moved the couch once in 10 days with a 10th of the usual dust and hair. Glad I upgraded to a lidar vacuum and I dont care that I cant watch it progress real-time as others have knocked it for. I can hear where it is and takes 20 min per room and does 1000sq ft in 45 min of hardwood and tile. Unless you are anal retentive it works advertised and CLEANS..
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Noelle.E
> 3 dayThis robot vac is amazing! I have tried other brands and this has surpassed them all for me. I read some of the other reviews and honestly they sound more like user error than product error. I‘be had mine for almost 2 years and have had zero glitching with the app unless it was because my WiFi went out so it logged me out of the app. But, it never deleted my map or anything like that. Also, one review said they couldn’t get parts; well you absolutely can. Maybe not direct from the manufacturer but there’s a multitude of different companies selling replacement parts on Amazon. I say get it! It makes cleaning so much easier, especially if you have kids or fur babies! I couldn’t use mine for a week while I waited for my replacement parts to get delivered and it really made me appreciate how much work it takes off my hands m, because I was seriously struggling to keep my 5000 square feet of living space feeling and looking clean.
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Dejuan Powlowski DVM
22-11-2024We have a cat and two German shepherds. This thing is a must have unless you enjoy vacuuming on a daily basis. I chose this over doing lots of research with just about every brand due to the fact that this has a bag less design. The description says 60 days without emptying the bin. That may be true for other people, but for me with our pets. I need to empty this thing between 1-2 weeks just with pet hair. If I had a model that required bags, I’d be paying the cost of this unit just in bags every year. This thing has already run through dog poop and urine. Which obviously should be avoided, but after some quick disassembly and cleaning it was back up in a few days going strong. Navigation is great and it cleans my whole first floor in about an hour. The only con for me is the app but there’s really nothing bad about it, it just could stand to have some more features. All in all this thing is great.
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BEN K
> 3 dayI have a none LIDAR-radar one, all my baseboards have black marks.. this wont touch them.. also. when doing the mapping. remove everything. the is 6 inch or lower to the ground, it will see it. push bigger stuff around before it gets there if you dont want it mapped. i could not move my couch or love seat. so i got progress soup can and put the legs on them.. it mapped out the whole house perfectly. it too 7-8 trsy to see what i was doing wrong. walk with it and move stuff before it gets there. if it goes under furniture and see something hanging it will stop and turn.. the beam on the top mount only see what is directly in front of it when working.. mapping it sees 3 to 4 inches higher. i have many cats so i need it to go everywhere. The best thing is you can square off every room/area and they give you a name list to choose from. you can do the whole house of just the Foyer and back bedroom.. If it misses something there is a spot clean and you move the little square on you house map and it will go there. my older one had clue where to go. when here then way over there? no brains, this pots like mowing your lawn back and forth. if it sees something that appears in from of it , it wont bump it but go around it, so if you ad chairs.. it will go around it till it ti moved. Also, mapping does not pick up table legs or chair legs. i hope this helps. you.
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Alvie
> 3 day26 minutes, mapped the whole house. No errors. Doesnt bump into thing, which previous version did until it broke three bumpers. This one is louder. But does a great job. Working with Alexa is not great I give it a room to clean, then it clear the whole house. The app works perfect They should put a small piezoelectric spk that runs on a button battery for locating the unit when the main battery dies.
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Jon S.
> 3 dayWe have a husky and she shed a lot after winter. Shark keeps the floors clean and picks up fur. Given the amount of fur, 60 day container has to be cleaned out every 3-4 days. But that is not a problem since vac keeps ahead of collecting the fur.
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JeffS
> 3 dayIve been using our Shark AV2501AE for a little over a year. My home is mostly hard wood floors, with one carpeted bedroom. While it seems to clean very well on the carpet, it needs to be put into maximum suction mode to be very effective on the wood floors. This causes the battery to deplete faster which usually requires it have to return to charge before finishing all the rooms. I should also note that it makes fairly slow progression from room to room. If youre not home while its working, it wont bother you. I work from home, so I notice how long it takes. In our home, the first floor is around 1,800 sq/ft. It makes two trips with a charge in between. The total time vacuuming is around 2 hours. Here are the pros/cons that Ive experienced: PROS It attempts to get every inch of floor, so its pretty thorough when it works. You dont have to vacuum yourself. Self-emptying bin at the base is great! Bin is easy to empty as well. CONS The app has frequently lost the map of the floorplan, the room border designations or both (customer service had me factory reset the vacuum and reinstall app, but it still happens). It isnt able to clean corners very well or wall edges that have cabinet overhangs. It frequently gets stuck and needs assistance to keep moving. Sometimes it leaves random areas of rooms uncleaned. It picks up hair it gets wound around the spinning brush. You have to unscrew the cover plate and remove the hair from the end of the cylinder brush where it builds up (just human hair here - no pets) I end up using a broom to pull out debris from hard to reach corners and under cabinet edges so the Shark can vacuum them. I also move rugs and obstacles out of the way so that it wont snag on them or get turned around and lose track of where it is. If I wasnt here at the house to baby it, it would be very frustrating. The sad truth is that if I just swept and vacuumed myself, I would finish in less than half the time this Shark takes. If you want something you can just schedule to vacuum and forget while youre at work, I would look elsewhere.
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Nny
> 3 dayPros: it picks up pet hair better than others *Its not too loud *The price is decent for having a tower Cons: *it gets clogged easily *It always (daily) gets stuck falling off stairs *It crashes into dog bowls a d doesnt care that its up in the air like a ramp, it will keep going and make a mess. *the battery is small and needs to charge often *no magnetic no go zone sensor *app is very limited and one of the worst apps out there as far as options go *no suction level customization *maps are inaccurate and dont seem to adjust over time *dust bin is tiny
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R. R.
> 3 dayI purchased this on an impulse because it was on sale. I set it up and hit the clean button and it far exceeded (in a positive way) the job it did cleaning! Unfortunately it was down hill from there. The unit went back to the docking station, recharged and then had a #9 bin error. I ejected the dust bin out of the robot and replaced it and it again did a great job vacuuming but after the next recharge, same error. I called Shark customer service and here is the shot version of the drama that ensued: 1. first agent with very poor English (Ive worked extensively overseas and am usually able to understand even thick accents but this was barely comprehensible at times) sent me a link to be able to view the robot through the camera on my phone. She had me dock the unit and since it did that and started vacuuming again she declared it cured, gave me a case number, and signed off. 2. after completing the vacuuming cycle (about an hour until battery needs recharge) it recharged and same dust bin error 9 message. I called back in and got another agent with nearly incomprehensible English skills who started the same routine of diagnostic steps with me but after getting to the Im going to send you a link to access your camera so I can see the error she went radio silent, line connected but no body home. Mind you it took 15 minutes on hold to get to an agent and another 15 of diagnostics to get to this point. 1/2 hour wasted. 3. called in a 3rd time, 3rd agent I couldnt understand, and same diagnostic routine. At the 45 minute mark in the conversation she said, ok it looks like its the same as with the first agent so well need to send you a new robot. Great... I thought. She takes all my information and then says I forgot to tell you, the warranty is limited and youre responsible for the $25 shipping of the replacement! I protested, she checked with her supervisor and got the shipping waved. She then informed me that this unit is not in stock so it will be 2-3 weeks before I should expect a replacement via FedEx. The only good part of the experience is that agent 3 realized her English wasnt good so rather than try to have me spell out my address she just had me write it down on a piece of paper and point the camera on my phone at it so that she could take it down. Pretty good idea really.