Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

The main reason I bought this vacuum is because it claims to not have hair wrap. Well, it doesnt seem to work for me. I have really long hair (down to my waist) and after vacuuming a small area, I looked at the roller (see picture). Sure enough, my hair is neatly wrapped around the roller! My old vacuum (a Bissell) worked well, but I got tired of cleaning the roller all the time. Im sorry that I spent $400 on this. I would have gotten something cheaper, or just continued to use my Bissell. I gave it 3 stars because it does seem to clean well and it does pick up dog hair. I thought about returning it, but I just spent a lot of money on attachments because the reviews were so good. One review suggested letting it run for a few seconds after vacuuming. I did that and it just seems to comb the hair around the roller. I have several Shark vacuums and I like the quality, but Im very disappointed that Ill have to continue to clean the roller. Maybe I should just get my hair cut.

I used to live in a house that had all wood floors & carpeted stairs... so Ive owned 2 Shark vacuums (Rockets gen1 & gen2-major improvements over gen1), which both performed very well for my needs. I recently retired & downsized to a smaller home with carpet & tile everywhere, so I decided to upgrade to a more powerful vac. (Forgot to mention I have a shorthaired dog that SHEDS.) I picked the Apex DuoClean w/ Zero-M because I felt it might be a good cross between a Rocket & a upright. After a couple of days of use, I must say Im loving the vacuum. The construction is tight & solid feeling. The suction power is better than the Rockets, and it pulls more dog hair off both the wall to wall & throw rugs - on the first pass vs many passes with the Rockets. I contribute this to the DuoClean brush in the front. I used to empty the Rockets canister 4 times when cleaning 3 bedrms & living room, the Apex had enough storage that I was able to empty it twice. The main motor is much quieter than the Rockets which tend to scream a bit loudly. The motor in the brush housing is a tiny bit noisier than the Rockets - I attribute that to the gears & extra brush. Being able to pull the power unit off and reach under the beds with the floor power unit is wonderful - the Rockets have that canister in the way and cant get as far in. I will recommend this vacuum to my friends! Now for the drawbacks, if you call them that. - A word of caution to all - since there is no longer a shield in front of the roller brush, instead having another rolling brush, this vacuum WILL eat all cords with a fierce appetite!! Id gotten into a nasty habit of just pushing the cords out of the way with the Rockets -- OOPS - LOL. - I do wish the hose was a bit longer, you do have to lift the main unit off and carry it if you want to reach up to catch a cobweb or do the baseboards. - This unit DOES NOT come with a duster attachment... It came with a crevise tool, a air assisted brush for pet hair on furniture, and a plain Upholstery Tool. You can not clean books, car interiors etc. easily. There is what is called a Pet Multi-Tool which is a combo of the plain Upholstery Tool with a duster attachment available for $19.95 on their website (Its not listed in Accessories - you have to Google for it but Sharp sells it & says it fits -- part# 247FLI850). Honestly, this should have been included instead of the plain Upholstery Tool - Thus the markdown from 5 to 4 stars. I hope this review helps. UPDATE: Shark substituted Part# 219FLIN800 instead of above mentioned #247FLI850, and it fits perfectly.

Bought this because I have two super-shedders. I can vacuum a room and within 5 minutes I have tumbleweeds. Purchased a robotic vacuum which is okay, but I wanted something more heavy duty to run once or twice a week that would pick up more than just surface stuff. Also I was very tired of cutting wrapped up pet hair out of the robotic vacuum. It was driving me crazy as I had to do that every time I ran the thing. Thought this would be the solution since so many pet owners loved it. Will admit the Zero-M is a total game-changer when it comes to not having to clean out the pet hair. This thing sucked the hair right up and not a single strand was clogging the brushes. Thats a flipping miracle considering that I have to take scissors to the robo vac every time I use it. I was really looking forward to getting this vacuum. What I did not expect was it size (which is only exceeded by its ugliness). However, I was willing to overlook the ugly factor if the thing worked great. It did work great but the vacuum is huge. First off it has a giant fat cannister on the front which makes it impossible to get underneath anything, unless you are willing to stop and deal with removing the cannister. I have too many pieces of furniture to do that. Sheesh. So when I was vacuuming the rooms were actually getting LESS clean than they were with the robot vacuum which was going under stuff. Secondly, the thing KILLED my shoulder to vacuum with. Yes I have a minor rotator cuff tear, and yes this thing only weighs 17 lbs, but when you are trying to push against carpeting it is clumsy at best. Especially when you cant get under anything. The handle is huge (tall) and feels like it was designed by a 63 engineer and not the average 54 woman who probably does the majority of vacuuming at most homes. Im 54 and the top of the handle was only about 2 shorter than my shoulder, making for super-awkward movements. Handle also has a weird design that prevents you from being able to pick the machine up easily unless using 2 hands. Last but not least it what I said about the ugly factor. Just about everyone who looked at the vacuum the day it arrived was like whoa whats that...??? The machine has a weird disproportionate factor where the vacuum part that meets the floor seems small in comparison to the rest of the machine making the whole thing look very weirdly top-heavy and the enormous, and very cumbersome canister simply adds to that problem. I have a lot of stairs and cant imagine trying to haul this thing up and down stairs. Ugh. Sorry Shark. How about putting Zero-M on one of the robotics that empties itself -- and mops too! Theres something pet owners actually need. Update: Exchanged this vacuum for the Zero-M DuoClean STICK vacuum which I like MUCH better. It also has a glitch in that it wont stand up on its own (falls over if you take your hands off it - the go around is to remove the canister / motor top part when you stop vacuuming, which sounds like a hassle but it actually pretty easy the way it is designed). Also it is only half as powerful as the upright above, but SO much easier to use.

This is the best vacuum in every aspect! The suction is amazing! All the features will blow your mind! I have two dogs and a cat that shed like crazy and this vacuum cleans it all up. No more stopping to add an extension. All you do is click and pull to the feature you need. My daughter got one two years ago so I was able to use it at her house and I finally got one for my house this Christmas. This vacuum will not disappoint! It is pricey so I waited for a good sale. Surpasses all the other vacuums I’ve ever owned in the past 20 years. Don’t wait like I did. It is worth the money!

Loved every thing about this vaccum, awesome suction, not to heavy or bulky .

Best vacuum Ive ever had, hands down.

Buy it! I was hesitant to buy this vacuum due to price, but it is worth every penny! I have two dogs, hardwood floors, carpet and various area rugs in my house. I can use this vacuum on every surface. Ive had it for a little over a year now. I was putting off cleaning the vacuum because its always such a hassle. Not this one! Super easy to clean. The vacuum is a little heavy than previous ones Ive had, but once you get used to that youll never go back to another vacuum. I use this vacuum probably twice a week and the suction is still as great as day one. There are many different configurations for this vacuum to get every nook and cranny in your house. The canister comes off, but the vacuum head is still attached to the handle. This is perfect for getting under the couch without having to rearrange the furniture.

This vacuum cleaner has no suction power. 70% of the time the motor doesnt even run for no reason.

I absolutely love this vacuum !!! I have bought the most expensive to the cheapest and this one is my fave I love the light on the handle and it’s so easy to put together and use

I am the former owner of the Shark Rotator Pro Lift-A-Way. <--- this was my favorite vacuum ever. I have owned it for a few years and would have never considered giving it up until it quit, but my daughter is moving into a new home that is carpeted, so it turned into a hand me down. I thought about purchasing the same again for myself, but the one and only thing that drove me nuts was that hair (mostly my own, which is long) had to be cut from the roller often - so I opted for the Shark APEX AZ1002 DuoClean with Self-Cleaning Brushroll Lift-Away Upright Vacuum. This thing has great suction. I had just vacuumed the day before I got it, then vacuumed again when I got this new one. It picked up so much dust (and dog hair) out of the carpet I was shocked. It is definitely heavier and a little more bulky than my previous vacuum, but it is just a matter of getting used to it. The headlight works great, and I didnt notice until today (Im a couple of weeks in on this thing) that the part that you detach to use the hose (with attachments) has a light as well - thats pretty awesome. The roller has not had any hair wrapped around it. It did have a string that it sucked up from somewhere, but that was easily removed by using the handy hatch that sits above the roller (no need to turn this thing over to clean it). The control buttons are on the handle, up high where they are easily accessed with your thumb- the power button, and the adjustment button. All the things that detach/reattach (the hose, the wand, and the canister) are much better on this model than the last one, except the canister is heavier and take a second to get it on the tracks to remount it. The cord is a little longer than my other Shark, but both were absolutely sufficient and longer than cords on other vacuums I have owned. Would be nice if it was retractable - not sure Shark has a model that does that. Works well on hard floors, but would go with a lighter, more agile model if thats what I needed it for; Im a broom and dustpan kind of person, so no big deal there. If you are vacuuming area rugs, you will need to have someone stand on one end, because it will suck the whole thing up (or get acrobatically creative and do it alone). The area in which the vacuum is a bit lacking would be the hose, when using attachments, is so short, but I dont know how this might be fixed. Two attachments ride on the vacuum, but one of them gets knocked off easy because it sticks out away from the vacuum some. The attachments work find, but seem cheap compared to my previous Shark. The lift a canister is heavy when holding it (detached from the vacuum). I had gone around the house sucking cobwebs out of corners and near the ceiling so there was a lot of moving around - this thing will give you a work out. My other Shark came with a base with wheels that you could set the canister on and it would roll behind you - wish this one had that option. Someone in another review mention that the cord holder thing that keeps the cord up off the ground while you vacuum didnt work well - thats true. It gets knocked out of there pretty easy. It may have been the same review that someone also mention that the deal that holds the hose (like a ball into a joint) doesnt work well. Ive only knocked it loose once. The first time I used this vacuum, I noticed it doesnt really fluff the carpet up as well as my other Shark - I think it must have something to do with the hair free roller - I miss the stripes in the carpet. I would recommend buying extra filters so that when you wash them out, you can alternate while the ones that were just cleaned dry out. None of the less attractive things mentioned above is a deal breaker. This vacuum does the job.