Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso
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Brad MacGregor
> 24 hourMy main takeaway is that it came with a squeaky wheel. Otherwise, it works quite well.
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Jolene G
> 24 hourBuy it! I was hesitant to buy this vacuum due to price, but it is worth every penny! I have two dogs, hardwood floors, carpet and various area rugs in my house. I can use this vacuum on every surface. Ive had it for a little over a year now. I was putting off cleaning the vacuum because its always such a hassle. Not this one! Super easy to clean. The vacuum is a little heavy than previous ones Ive had, but once you get used to that youll never go back to another vacuum. I use this vacuum probably twice a week and the suction is still as great as day one. There are many different configurations for this vacuum to get every nook and cranny in your house. The canister comes off, but the vacuum head is still attached to the handle. This is perfect for getting under the couch without having to rearrange the furniture.
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CAC
> 24 hour1.5 years ago I purchased a Miele upright for $750 because I have pets and wanted something that had great suction power. When I tried in the store it was wonderful….HOWEVER, when I got it home it was a different story since it weighed 21 pounds and was soooooo difficult to maneuver in my home. I dreaded when I had to vacuum (which is very often), so I succumbed to the fact I just needed to move on. Yep….. many nights spending endless hours reading reviews of “the best vacuums”. With this being said, I settled on this Shark model and I am soooooo glad I did!! This Shark vacuum out performed the $750 Miele within minutes; it was 5 pounds lighter with better suction and maneuverability. Will never own another vacuum except for a Shark in the future.
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Leo Berg
> 24 hourGreat suction. Great on dog hair. Really good machine. Very satisfied.
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RJ
> 24 hourFor Apex DuroClean Powered Lift Away AZ1002 T4 For the last 6 years, our old Shark Vacuum worked well. A great use & selling point was the ability to reconfigure the machine for different vacuum tasks. This is done without tools with snap fittings and these still work perfectly on the old vac. The old vacuums power rotator floor head still works but the corrugated flex hose that attached to the power section failed. This part is not user replaceable. Shark wanted $118.00 plus shipping to replace the whole floor power head. Since the machine was 6 years old we decided to up grade to a new model. With a new warranty. The machine came on time and was undamaged and well packed. Since this Shark vacuum was similar to our old vacuum, I was easy to assemble. It has the same snap connections that we loved in the old machine. When first assembled the new vac would not start. Re connecting the components solved the problem but we had continuing issues with the power. After trouble shooting the vac, we found the snap connection from the power module to the hose wand was the issue. In less than two weeks ownership this snap connection became harder and harder to snap in. It appeared to us the issue might be the plastic fitting was warped or otherwise misformed. To get a good secure fit [and get connectivity and power], we had to exert a great amount of force, then push the rocker tab down to get the desired click. My wife did not have the strength to do so. The Shark vac had arrived less than 2 weeks ago. Called Shark/Ninja customer service. Did a video chat, allowing the tech to see the issue. Neither the agent nor us could really figure out why it was so hard to click connect nor which plastic part was the culprit. The tech stated she would send the wand handle section [this part has the on / off switch] but neither of us was sure this would fix the issue. Shark never offered to replace the machine. I agreed to accept the replacement I wanted to make sure the other part of the connection- the power module would be sent if this didnt solve the issue. Then I was told the replacement part would cost me $89.00 plus shipping. I refused to pay and after more conversation, the agent offered a 50% discount and finally offered to sent free it if I paid for the shipping. This on a vacuum that was taken out the box less than two weeks earlier. Take heed, the Limited warranty is not worth the paper it was printed on. Since we were still in the return window, Amazon has agreed to take the product back and has issued a label for shipping. They will also credit my account upon acceptance of the Shark Vacuum. Thank you Amazon.
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S. Davis
> 24 hourI purchased this because Ive had shark products before. The suction is most important to me and this vacuum meets my needs. I like being able to keep up the maintenance on this machine. Everything is labeled nicely, so its easy to take apart, if needed. Its lightweight, which I like, and works well removing pet hair on furniture. The only downside to this machine is the rotation, its a little more stiff than I expected, which makes it harder to swivel,
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MarysvilleMom
> 24 hourI gave it 4/5 because it is heavy. It has great suction and its transformer abilities work great for different applications. We have a 70lb husky who sheds a lot. It does a great job with all his hair. I have been overall very happy but it is a heavy vacuum. I think my 75 year old mom would struggle with it. Just something to keep in mind.
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Jeffery Finney
> 24 hourThe vacuum was great at picking up, hair from a long haired german shepherd and short haird jack russell terrior with a shedding problem. Even the seemingly embedded hair was easily picked up by the vaccum with minimal effort and time. My 2 complaints are: some hair got stuck, but was easily removable from the roller. The canister was small, so dumping was more frequent than i wouldve liked. (0-2 times a depending on the severity of hair) Both problems which were seemingly improved upon in the next vaccum in sharks lineup the: vertex upright shark vacuum
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Josh Galloway
> 24 hourThe Shark AZ1002 Apex Powered Lift-Away Upright Vacuum is a powerful and versatile cleaning machine that delivers exceptional results. It features a DuoClean system that combines a bristle brush with a soft roller to pick up both large and small debris, and a self-cleaning brush roll that removes hair and other tangled items, ensuring that the vacuum is always in optimal condition. The Apex Powered Lift-Away design is a unique feature that allows the user to easily detach the canister from the vacuum and clean hard-to-reach areas, such as stairs and tight spaces. It is also a very lightweight vacuum, making it easy to move around and use for extended periods without fatigue. The Shark AZ1002 Apex Powered Lift-Away Upright Vacuum is incredibly powerful, with a motor that delivers exceptional suction power, making it ideal for cleaning carpets, hardwood floors, and other surfaces. It also features an anti-allergen seal that traps 99.9% of dust and allergens, ensuring that the air in your home is cleaner and healthier. Another feature that I appreciate is the LED headlights, which make it easy to see and clean even in dimly lit areas. The vacuum also comes with a variety of attachments, including a crevice tool, upholstery tool, and dusting brush, making it a versatile cleaning machine that can be used for a wide range of cleaning tasks. Overall, I am extremely satisfied with the Shark AZ1002 Apex Powered Lift-Away Upright Vacuum. It is a powerful, versatile, and easy-to-use vacuum that delivers exceptional results. If youre looking for a high-quality vacuum that can handle all of your cleaning needs, this product is definitely worth considering.
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TAB
> 24 hourThis Rating Is For The “Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso”. This is our first Shark vacuum cleaner. Compared to all the previous vacuums we have owned and used, this one really has awesome suction. It did extremely well on our hardwood floors and our inside carpet. It was not quite as good on our outside carpet in our mudroom entrance. However, having said that, this Shark did better than anything else here too. Also, once the dirt is in this vacuum it does not leave it until you dump the dust cup. We like the no bags, cleanable foam filter and easy to replace HEPA filter. (We had no problems finding these items and purchasing them at Amazon. Now if it ever becomes necessary to change one and/or both of these filters, we will be able to do a quick change and keep right on cleaning). We also like the LED lights shining where one is vacuuming. This is especially true under furniture or dark locations. It takes some getting use to having a vacuum that comes apart to do different types of cleaning jobs. This is both nice and awkward at the same time. It is great for getting under furniture such as sofas or beds, but becomes quite a workout when cleaning a stairwell. One has to hold the canister in one hand and the cleaning wand in the other. This vacuum’s design prevents having a long hose for this task. We need to ask if Shark has an optional longer attachable hose for this type of cleaning job. We have had this Shark AZ1002 Apex vacuum for about a month (as of this writing) and so far so good. We are considering purchasing a second one so we can have one on each floor. This Shark vacuum is expensive for us, but seems to be worth it. It is nice to be able to make two passes over a spot and move on to the next one, knowing you have picked more dirt than anything else would have done. This is a very good high quality product when all is said and done. Our last comment: Nobody here is affiliated with Shark or even Amazon for that matter. These positive comments posted here are how we see it and have been posted accordingly.