Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

This vacuum is a little heavy but not bad. I love that you can remove the canister to get under things. Very powerful suction. Highly recommend

Have 2 yes 2 Australia shepherd’s. Lots of hair. This vacuum sucked it all up. Loved the dust bin. Easy to clean n wash. Loved the different ways you can detach it. BUT. It stopped working. I suspect the cord. It seemed cheap. I guess I play electrician or buy a new one, which I would buy again.

I bought this vacuum back in February 2019, and have used it about an average of 2 hours every week since. The vacuum still has great suction. If there has been a loss in power, its small enough that I havent noticed. We do keep the filters clean and actually replaced them a few months ago. I dont know what magic Shark used on these rollers, but I literally havent had to cut hair out of them once. We have 2 women with long hair in living in our house, and a dog, and the rollers seriously dont have ANY hair wrapped around them after 2 years. Thats freaking impressive to me. The powered hand-held pet hair removal attachment thing is also very impressive. Ive put that through its paces vacuuming off our couches and stairs each week. Same thing, no hair wrapped around the little roller and the electric motor driving the roller is still going strong. Now, on to the customer service part of the story. Recently the main 2 rollers completely seized up. I was using the vacuum as normal and started smelling burning rubber or plastic (not sure). About 10 seconds later the roller light indicator turned red and the rollers stopped. Vacuum still works great, but I cannot get the rollers to budge at all even by hand. I assume something inside the drive assembly / mechanism broke. I went on to Sharks website, created an account with Shark and registered my product (as suggested in their warranty section), then called the 1-800 number for help. I waited on hold for less than 5 minutes. The customer service representative was intelligent. She was able to text me a link that created a video call while I was on the line with her so that I could show her exactly what the issue was. After less than 10 minutes on the phone, she had emailed me a tracking number for the free Duo-clean Floor Nozzle with Zero-M (a $90 part that was covered by the warranty), which will arrive here in 2 weeks. She then apologized that it was going to take 2 weeks, because shipping is usually faster than that but there are substantial delays right now due to COVID-19. (I work in the shipping industry so this was no surprise, and honestly 2 weeks was faster than what I expected anyway.) I am extremely impressed with the customer service, and this experience will likely drive me to buy another Shark vacuum when it comes time to replace this one. The only reason why Im not giving this 5 stars is because the standard handheld brush attachment (not the motorized one) has pretty poor suction. This isnt because of the vacuum, but because of the way the brush attachment was designed. It is actually the upholstery attachment, with a brush that clips to the end of it. The way the brush clips on lets a ton of air leak around it, so the suction is terrible with this thing (pics included). The vacuum also doesnt have anywhere to store this attachment on it, so I have to store it in the closet on a shelf and then carry it around with me if Im using it. Im really confused on why they went this direction in the design, because it doesnt work well at all. Like I said, almost perfect. I still love this thing though. Great vacuum.

I used to live in a house that had all wood floors & carpeted stairs... so Ive owned 2 Shark vacuums (Rockets gen1 & gen2-major improvements over gen1), which both performed very well for my needs. I recently retired & downsized to a smaller home with carpet & tile everywhere, so I decided to upgrade to a more powerful vac. (Forgot to mention I have a shorthaired dog that SHEDS.) I picked the Apex DuoClean w/ Zero-M because I felt it might be a good cross between a Rocket & a upright. After a couple of days of use, I must say Im loving the vacuum. The construction is tight & solid feeling. The suction power is better than the Rockets, and it pulls more dog hair off both the wall to wall & throw rugs - on the first pass vs many passes with the Rockets. I contribute this to the DuoClean brush in the front. I used to empty the Rockets canister 4 times when cleaning 3 bedrms & living room, the Apex had enough storage that I was able to empty it twice. The main motor is much quieter than the Rockets which tend to scream a bit loudly. The motor in the brush housing is a tiny bit noisier than the Rockets - I attribute that to the gears & extra brush. Being able to pull the power unit off and reach under the beds with the floor power unit is wonderful - the Rockets have that canister in the way and cant get as far in. I will recommend this vacuum to my friends! Now for the drawbacks, if you call them that. - A word of caution to all - since there is no longer a shield in front of the roller brush, instead having another rolling brush, this vacuum WILL eat all cords with a fierce appetite!! Id gotten into a nasty habit of just pushing the cords out of the way with the Rockets -- OOPS - LOL. - I do wish the hose was a bit longer, you do have to lift the main unit off and carry it if you want to reach up to catch a cobweb or do the baseboards. - This unit DOES NOT come with a duster attachment... It came with a crevise tool, a air assisted brush for pet hair on furniture, and a plain Upholstery Tool. You can not clean books, car interiors etc. easily. There is what is called a Pet Multi-Tool which is a combo of the plain Upholstery Tool with a duster attachment available for $19.95 on their website (Its not listed in Accessories - you have to Google for it but Sharp sells it & says it fits -- part# 247FLI850). Honestly, this should have been included instead of the plain Upholstery Tool - Thus the markdown from 5 to 4 stars. I hope this review helps. UPDATE: Shark substituted Part# 219FLIN800 instead of above mentioned #247FLI850, and it fits perfectly.

I have 2 dogs and 2 cats so we need a strong, durable vacuum for pet hair and litter and this works great. It’s got strong suction and gets everything up without getting hair wrapped around the bristles. I love that it has a light on the vacuum and the detachable hose too. My only complaint about this vacuum is that is heavy and is not self propelled so it’s taxing to vacuum more than a room or two at a time with it. Wouldn’t be a good option for anyone with arm or shoulder issues.

I purchased this vacuum after returning the Dyson Animal 2 which was a terrible disappointment. Having always used Dysons I was very hesitant to switch to Shark. All I can say is wow! This vacuum is obviously designed by someone who actually does a lot of vacuuming. It’s designed to be so convenient, and intuitive. You can do anything without reading the directions. From the hose detachment to the multiple setting from floor to carpet, to the pull away canister, to emptying it. Everything is a dream! Everything is conveniently located, like the floor to rug switch and the power switch, right on the handle. I didn’t think the lights on the roller and the hose were a big deal, but they are an amazing help when vacuuming under furniture and in dark corners. And the suction!!! I can’t believe how much dirt and hair I’m pulling out of our rugs. I have a dog and two cats and this vacuum can handle a pet hair filled house like a boss. Not to mention actually clean my car! I’d say the only downsides are the pet hair attachment (kinda meh), and the one small attachment does not stay put because of where the holder is placed by the power cord. But these issues are nothing. Amazing value, amazing vacuum.

Have only used the vacuum once so far, but Ive had several Shark vacuums before this, so Im a fan. They dont make my favorite one any longer. But this replacement is pretty good so far! It has really great suction, which requires a little more exertion to control. It also doesnt swivel easily - a bit stiff. But it has a bigger tank than my previous one and works pretty much the same as the other in regard to the many different ways it can be used. The size makes it heavier than my last and it is a little wider than the last, which means I cant quite make into some of the places I did previously. It does come with three attachments, so those should do the job. Overall, Im happy with the performance and would recommend.

This is the best vacuum in every aspect! The suction is amazing! All the features will blow your mind! I have two dogs and a cat that shed like crazy and this vacuum cleans it all up. No more stopping to add an extension. All you do is click and pull to the feature you need. My daughter got one two years ago so I was able to use it at her house and I finally got one for my house this Christmas. This vacuum will not disappoint! It is pricey so I waited for a good sale. Surpasses all the other vacuums I’ve ever owned in the past 20 years. Don’t wait like I did. It is worth the money!

The suction is of the charts strong, it picked up alot of what my old vacuum apparently wasnt getting. The cord is super long which is a big thing with me. It is really easy to switch from one attachment to the other. And cleaning it is as well.

For the past fifteen or more years I have used a Bissell Pet something or other vacuum. I have replaced it three times and each time I always thought about going with a different brand, but just decided to keep going forward with the Bissell. I use our vacuum a lot. Sometimes three times per day. I have severe allergies and we have two huge dogs and we dog sit. I vacuum constantly. Last month our last Bissell started to lose suction. The hand tools had long ago stopped working and I knew I was going to need to start shopping for a new vacuum soon, I was just procrastinating because I hate vacuum shopping. Everyone thinks their brand is the best. My parents have both a Miele and a Shark. My brother has a Hoover. The Internet has Dyson. Ugh. I spent hours and hours watching videos and reading reviews and I finally settled on this Shark Apex because Bob Villa said it was probably the best bet. A lot of other people also said it was a solid choice, but I like Bob and I trust him. Shark has so many different models and features that it was confusing as heck deciding which vacuum I needed. For those of you wondering, our house is mostly hardwood and tile with a few rugs. This vacuum has a switch for hardwood, short carpet and shag carpet. The brushes move on all three settings. We paid the extra money to get the hand tools because we have dog beds that need daily attention. First off, I love this stupid vacuum. I had no idea how poorly my Bissell was actually working until I swept my house with the Shark. I was disgusted and amazed all at once. The swivel head was super annoying and I just finally am getting adjusted to it after a full week of daily use. If you only vacuum once per week, give the swivel some time, you will grow to like it. The suction on this vacuum is crazy. If our Aussies fluffy rugs would fit in the canister I would have sucked them up at least ten times over now. The hand wand - not the long wand, but the short tool that comes off the top of the handle - is the best vacuum shortcut Ive ever used. Most vacuums you need to take the hose out from the side, while this one has a button and it just comes from the top. It is so easy. If you need a taller wand, simply disconnect from further down. As we paid extra for the tools, I can connect the upholstery tool to easily vacuum the dogs beds and rugs. Its a snap. Everything comes apart and goes back together so easily. Our last vacuum did not have lights and my husband always complained about this and I never understood why. Now I understand why. Having lights on this vacuum is amazing. I can see when Im trying to get all the little crevices of our senior girls bed clean or when Im trying to clean behind the fridge. Having a light on the front of the main vacuum illuminates any white dog hairs on our wood floors, so I dont miss anything. I seriously love it. I hesitated on a Shark vacuum for years because I was skeptical of the brand. If this vacuum holds up I will be a convert. As of now, I love this vacuum.