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Randy Kennedy
07-06-2025This is the best vacuum I have used ,it is a bit heavier than Im used to,but it basically drives itself over the carpet. I did see a few reviews that it did not have good suction but I had no problems. I have 4 kids 12yrs down to 3yrs this is a good investment worth the money.
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Drabey
> 3 dayWe have hardwood throughout our home, 2 dogs (one is a snowstorm of a shedder), and two cats. We had been using a combination of a normal everyday Hoover, a Dyson cordless stick (very good), rubber rake, and Swiffer to try and keep up with hair, dander, dirty dust that constantly looks as though we havent cleaned in weeks (just 24 hours after a cleaning). The goal was to consolidate down to a single, versatile tool if possible. The Hoover just blows the hair on the floor around before it could ever pick it up, so almost useless. The Dyson (we like it a lot mind you) picks up the pet hair and CRAZY amounts of fine stuff, but cant pick up the most routine, everday debris if its bigger than a cookie crumb (and it hadnt better be big cookie crumb...). The Dyson also struggles with clogs, longevity, and a real loss of suction effectiveness with its non-motorized attachments. The rubber rake is a terrific way to do a quick sweep, but it leaves a lot of dust behind (aaaaand thats where the Swiffer comes in). Funny thing is, we end up a VERY sizable with a pile of hair/debris, and it would be great to finish that off with a vaccum, one blows the pile to the ceiling and the other clogs immediately. After watching several vids on YouTube (pos and neg), a couple Vacuum Wars (super thorough) review/comparisons had me convinced the Shark Apex Duo w/ZeroM was worth a try. Amazon had it for $100 off this week, so we gave it a shot. Put it together last night in 5 mins, read the warnings, got started. FANTASTICO! Played around with it open areas for a couple of minutes to get the feel of it, and the floors looked cleaned and dusted (thanks to the soft roller). Then on a lark I took it a raked pile of hair/debris and gave it a shot: Sucked that whole mess up like it was nothing. I went slow and careful, but I didnt have to go over the area twice. Have to say I laughed a little at how easily it happened. Stuff I had marked as concerns based on reviews I saw/read: Weight - I dont have an issue with it, and neither does my 5 foot wife. The thing glides on the newer rubber rollers Shark added. So, as long as they hold up (I under stand there used to be hard plastic wheels that ground down with use), were good. Manueverability - It has a twist steer setup that is nice and smooth, but it does take a little getting used to. A little heavyish. Think family minivan, not F1 race car. Dont rush, dont take your corners too fast. Smooooooth though! Hose range for wand - I saw a couple of complaints about this, but if you pop off the canister to walk around with, I dont see the issue. Cord Clip - I saw complaints about no cord clip A LOT reviews...Theres a freakin cord clip built right into the piece where you wrap the cord. Not sure how you can miss that... Versatility - Call me crazy, but I read directions. Be aware of the operative warnings and take a minute check out each release button. I found it really easy to pop the canister and wand off the base to do my stairs, baseboards, ceiling corners, and then put it all back together again. Also, popping the dust cup off and emptying was a cinch (easier than the Dyson!). I can see giving the dust cup a simple clean water rinse once a week to keep it from looking cruddy. Ill likely do another update (with a PILE of fur) after a few weeks or months, Im not usually a review writer kind of a guy, but I was really impressed right away. Thought maybe my experience might help someone else who has paralysis by analysis like I usually do.
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The Everything Customer
Greater than one weekThis is my second Ninja. The first was a Ninja Rotator I bought in 2018. It failed in 2020. Beyond any repair I could perform. The problem was not one noted in the 5 or 6 troubleshooting tips in their manual. Couldnt find a solution anywhere on Youtube either. It just lost suction. I just accepted my fate ($400 worth) and ordered a new vacuum. As mentioned when these work..theyve got superior suction. When they work there is a WHOLE lot to like about these. So, I bought a new model of the Ninja from Amazon. Another $400 . The Apex, which is advertised as having self-cleaning rollers (dont believe it..they still need cleaned) and all sorts of other little technologies that sounded pretty cool. This was purchased at the end of December this year. Last week it failed. Thats less than 3 months. This time it was really strange. I smelled a little burn..instantly turned off the vacuum (even though these are supposed to shut themselves down when hot to avoid damage). I went through all the trouble-shooting tips. The roller was wrapped in hair. Cleaned out. The hose was full of debris..was able to blow this out. Ive always kept the filters clean so these were not even in the equation. I will say, this vacuum is very easy to get into ANY possible trouble spot..thats the good news. The bad news is, it doesnt matter once you hit the point of no return. Tried to turn it back on. When upright, where you can typically pull out the hose and use it to spot clean, it wouldnt even turn on. When I engaged the floor cleaner it did turn on, but had no power and a very high-pitched whirl. I knew it was fried. Again, there was nothing on the internet that even mentioned this behavior. This time ($800 plus into Ninja products) I took a shot with Amazon perhaps helping me out. And they did. Amazon sent me another unit. Im hoping it will last. If it doesnt last at least 3 or 4 years I will never-ever buy another Ninja. The only reason I gave this 2 stars is based on Amazons integrity and motivation to help out a long time customer like myself. I may not always do business with Ninja, but I will always shop AMAZON!. ****update****. The 2nd replacement(3rd in all) I got is still going strong. Now, Ive replaced all carpet in my home with wood besides a couple area rugs. Undoubtedly that puts less stress on a vacuum cleaner. However, I did add a star to my original review because this 3rd Shark is working like a champ..Love It!
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Samantha Skenandore
> 3 daySuper powerful, lightweight and cleans the first time. No need to keep going over areas. Best dog hair vac weve purchased yet. Accessories are easy to use.
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Texas Hombre
Greater than one weekWe purchased this recently upon moving into our new home. Were trying to keep it as nice as we can with kids and pets. This is by far the most expensive vacuum weve ever had. There are definitely lower priced options that will do the job. Just not as good as this. Maneuverability - This is a very robust vacuum. It pivots surprisingly well for its size. You really can work around corners and furniture easily. The head on this vacuum is thin enough to reach beneath the furniture. It vacuums right up to the baseboard in either direction. Im happy with it. Ease of use - The cord is adequate in length. The dust collection compartment is easy to empty. Our 12 year old is proficient with all of the functions. After all, it really is his vacuum. The lift away is pretty simple to do. The light on the head is bright enough to see in the darker corners and behind furniture. I like the light quite a bit. The crevice tool and that other thing that we use on the furniture are easily installed and removed. They both work well. Suction power- Possibly the most important aspect of my opinion on this. Im impressed. I can tell you that your carpet is dirtier than you likely think it is. Our son vacuums upstairs every other day with the exception of the master bedroom. I do that one myself. This thing gets dust out of the carpet when the carpet looks clean. Its really remarkable. In summary - 25 years ago I never would have believed that Im on the Internet reviewing a vacuum cleaner. Im well within the clutches of adulthood though and this is what its come to. Seriously though, Im pleased with this purchase. It was an expensive item for us. We had a lower priced shark before this. It still works and has been a good one. Hopefully this one will have the same longevity. Only time will tell. If youre looking to take your vacuum game up a level I would recommend this one. We do really like it.
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Mrs. Myrtis Bradtke
Greater than one weekI purchased this vacuum after returning the Dyson Animal 2 which was a terrible disappointment. Having always used Dysons I was very hesitant to switch to Shark. All I can say is wow! This vacuum is obviously designed by someone who actually does a lot of vacuuming. It’s designed to be so convenient, and intuitive. You can do anything without reading the directions. From the hose detachment to the multiple setting from floor to carpet, to the pull away canister, to emptying it. Everything is a dream! Everything is conveniently located, like the floor to rug switch and the power switch, right on the handle. I didn’t think the lights on the roller and the hose were a big deal, but they are an amazing help when vacuuming under furniture and in dark corners. And the suction!!! I can’t believe how much dirt and hair I’m pulling out of our rugs. I have a dog and two cats and this vacuum can handle a pet hair filled house like a boss. Not to mention actually clean my car! I’d say the only downsides are the pet hair attachment (kinda meh), and the one small attachment does not stay put because of where the holder is placed by the power cord. But these issues are nothing. Amazing value, amazing vacuum.
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Juwan Marvin
> 3 dayThis is probably the 15th if not more shark vacuum I’ve bought I give them as wedding presents and house warming gifts This one was for me, the belt broke so I ordered new belts and changed it For some reason this power head is not working as well as my others have I bought the stick for a friend and she loves it I bought two in September for family and they love them-I myself have tried it against my Miele and a bissle my picked up more dirt afterwards I’m just writing to let you know I’m unhappy with my latest purchase I don’t understand how all the others work well and this one that I bought for myself happens to be a dud So unhappy
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D. Bowie
> 3 dayI like all the features of my Shark APEX Upright Vacuum with DuoClean for Carpet and HardFloor Cleaning, Zero-M Anti-Hair Wrap, & Powered Lift-Away with Hand Vacuum (AZ1002). BUT... the darn thing WEIGHS A TON for a handicapped person to push around the house. Its a monster for those of us with not a lot of upper-body strength or who have diminished lung capacity. Thank God the Powered-Lift Away feature allows the user to detach the canister and set it down next to the user. This makes it easier to push the remainder of the upright handle/powered roller head around the carpet, but you still need to pick up and reset the canister every few step to do so. It would have been good if they had some rollers on the canister for better mobility when lifted away. So happy not having a bag to replace. The canister allows you to open the bottom of the captured dust/debris container which falls directly into your waste bin. And the Zero-M seems to be actually removing any hair from the brush-roll so users don’t have to do it manually. The instructions say you must keep vacuuming for a bit to give this cleaning feature time to do its work. So its a wait-and-see process. If it keeps the hair from being wrapped around the brush-roller, I will be very thankful. Time will tell...! I also like the crevice tool and the compact powered pet head, both of which are handy for use on my furnishings and keeping the nooks and crannies of my home clean. Wish they were better attached to the body of the vacuum when not in use, but you cant have everything. But they do work WELL and are dead useful in my multiple pet home. This new Shark vacuum has been a game changer for me. I VERY much like how it performs out of the box, but the weight and design has me wondering if I can actually manage to use it every week without needing a time-out to rest after each room. Some of the non-handicapped reviewers noticed it was rather heavy for use! Handicapped persons may want to consider this issue, and see if a lighter option will fit their needs.
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jolydragon
Greater than one weekThis vacuum cleaner does its job well. It is light to use and handles hair well. It is equipped with an extra brush for hard floors, which additionally polishes it. Highly recommended
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Kreyn
> 3 dayWe had a Dyson that was on its last leg. It was only 6 yrs old and had been to the vac dr. Lol I wish I had a video unboxing the Shark! My son and I opened it. He said…umm where’s the vacuum? We assembled it and I went to town vacuuming! It was GREAT!!!! You won’t be disappointed. There are three settings. For the wood/tile surface, the roller basically dusts as it vacuums and eliminates that hue on dark wood floors! It was my nemesis!!! This is huge! The middle setting is for low pile carpet/rug. For this one, LOW! Pile (almost an indoor outdoor pile rug), the vac almost drives itself! It takes off. We have two dogs and one sheds like crazy!!!! I had vacuumed with the Dyson before hand. Well…the Shark pulled so much junk out of my rugs!! Dirt/hair/dander/super fine dust! The third setting is the high pile. We have a crazy shag rug. It’s super high! While it doesn’t drive itself, the Shark is able to handle the rug! I think this rug is what killed the Dyson. Whoops. Love the light on the front. The ability to remove the canister and make it mobile! Ease of vacuuming under furniture! No more moving my couches out. I can vacuum everywhere now! The suction is so strong I’m always sucking up dog toys! So be careful there. It does a great job vacuuming furniture. The cord is plenty long! Love you can clean the filters. I could seriously keep going. Lol my entire family LOVES it! The only negative I can say is the bin is on the smaller side. But that is definitely not a deal breaker. Enjoy your new toy!