Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

I bought this to replace an older vacuum—does a much better job! I love the latch to remove the dust it opens from the bottom meaning you dont breath in all the dust that collets from the top. Really good suction—again, does a much better job than our old vacuum. Very happy with the purchase, shark vacuums are great.

Great vacuum cleaner - when it runs. After 4 months of infrequent use (rugs, mainly), the brush stopped working. After going through the paces with Sharks support team (45 minutes), they ultimately determined that the floor part of the vacuum didnt work and put in an order to replace it. Then they told me it was going to be $80-some dollars for the unit plus shipping. WTF?? She offered me 50% off. Finally, when I mentioned the 5 year warranty and only then did they agree to replace the part at no cost. Hope this is a one-off situation.

This is a beast of a vacuum! It is super at inhaling hair and debris from the edges of baseboards. When you switch from hard floor to carpet, you feel the brush kick on and it pulls you forward. It is very well made and worth the money!

The packaging was clearly resealed. Most everything was already pre-assembled in the box with no packaging surrounding it. All the packaging was just shoved in the box haphazardly. The vacuum has been used previously from what I could tell. I thought for $349 this was a new and not a refurbished one. Only time will tell.

I purchased this vacuum after returning the Dyson Animal 2 which was a terrible disappointment. Having always used Dysons I was very hesitant to switch to Shark. All I can say is wow! This vacuum is obviously designed by someone who actually does a lot of vacuuming. It’s designed to be so convenient, and intuitive. You can do anything without reading the directions. From the hose detachment to the multiple setting from floor to carpet, to the pull away canister, to emptying it. Everything is a dream! Everything is conveniently located, like the floor to rug switch and the power switch, right on the handle. I didn’t think the lights on the roller and the hose were a big deal, but they are an amazing help when vacuuming under furniture and in dark corners. And the suction!!! I can’t believe how much dirt and hair I’m pulling out of our rugs. I have a dog and two cats and this vacuum can handle a pet hair filled house like a boss. Not to mention actually clean my car! I’d say the only downsides are the pet hair attachment (kinda meh), and the one small attachment does not stay put because of where the holder is placed by the power cord. But these issues are nothing. Amazing value, amazing vacuum.

This thing is great. Very modular, easy to get under beds and furniture. Has several break away parts that makes it very easy to clear clogged areas. The led light at the head are a nice quality of life feature, of not really necessary. The swivel neck is very nice. Everything thing about it 5 stars except with one con. The collection bin is on the small side. My home 2.4k square feet and less than half of that is carpeted. I own 6 cats and a dog granted, but when I vacuum the house I usually have to stop and empty the bin 4 to 7 times. Even then, that is one complaint compared to everything else that is awesome. I would recommend this to anyone that isnt using this for a mansion or industrial use like a business or college.

This vacuum has quite a bit of power. We do home construction work and it does a good job on sheetrock dust. We also have 2 double-coated dogs and it does a good job getting the hair up. Its a bit heavy for me, but I find if I carry the tank by its handle, rather than attaching it to the suction part, its quite maneuverable and is less of a chore to push it around when attached. It has hard floor and rug height adjustments.

I bought this new rather than saving $90 for a renewed unit because the renewed info page indicated attachments may not be original equipment. Remember this as you read on. Youll probably chuckle. I just unpacked the Shark APEX Upright Vacuum. Documentation was minimal but it was enough for me to assemble the device. One of the features that attracted me was power supplied to the handle and the end of wand. Handy as the vacuum comes with a powered pet tool. Anyway, I got it assembled then vacuumed a section of carpet. Wow! Look at all the cat hair in there! And its much quieter than the canister vacuum were replacing. Then, before putting the unit away until cleaning day, I tried to store the attachments on the indicated holders. Crevice tool; seated firmly, check. So the other attachment must go right on this holder labelled Powered Pet Tool. Nope; not that way. No, not this way, either. Check the documentation. Wait. The printed manual, such that it is, shows a different tool. Looking at the tool sent, its not even powered! The brush is moved by the air rushing through. This is for a vacuum that doesnt have power in the handle or thee wand. Glad I took photos in case I ever have to pack this up to return it. After posting this I will seek assistance from Amazon. If they correct this issue, pronto, Ill update my review. Update: Good news: I contacted Amazon and explained the issue. They shipped a replacement product, not the part, an entirely new vacuum. It arrived yesterday, June 17. Nice job Amazon. For your part in this, you get 5+ stars. Bad news: same issue; same wrong part. Clearly, this is not Amazons fault but Sharks. So I called Shark. After several but not too many minutes waiting, I got to speak to a customer service rep from Bogota, Colombia. I explained the entire story, the two separate vacuums I had received and both had the same wrong part. He is shipping me the correct part. Expected dlivery date (from California): June 24. Stay tuned.

I have had so many bad vacuums. This does not seem to be one of them. I have three people in my household with long hair that sheds onto the carpet and then normally gets stuck in previous vacuums. But this vacuum handles long human hair very well. I have not had the vacuum for a long time, so I am not sure how it will last, but here is what I have observed so far: Hair does not get stuck on the rollers - make sure you follow the directions and run the vacuum on the correct setting (bare floor) to get it to cut the hair off. For me, this was a big deal - and what I was specifically looking for in a vacuum. It seems to be amazing for cleaning hair so far. (I do not have a pet, so this review is about human hair - but it seems like it would be great for pet hair too.) I love how the vacuum swivels and turns - easy to handle. The tools - the way to attach tools to the vacuum (when not in use) does not really hold them well. It seems like the cord gets in the way of where to store the tools. They are not the easiest part of this vacuum to use either, but I am getting used to how to do it. The detachable part that you can carry around to vacuum is somewhat heavy, so it might be more difficult for things like cleaning stairs, but not unusable. I don’t use the tools very much, so I don’t care. The disposal of vacuum contents - I like that there is a handle and a way to drop the dirt out from the bottom. It seems like the dirt does not fly in my face as much as previous vacuums with the way this is made. The suction power seems great also. And all of the filters are easy to get to for cleaning or replacing.

Okay, so, Ive been looking for a vacuum so that I have something when moving into my new place. I was only really hoping to have a few certain yet important features. - No bags. - Strong suction. - At least a 6ft hose (or around there). - Fully sealed (no allergens get ejected back out). This unit met all of that & more! I wont bother going over everything thats shown since you can just read about it in the descriptions or even look up a video on the unit (Id suggest doing simple research like that anyway). So instead, let me point out the features that surprised me or just plain pleased me to confirm. To note, I used this for about 40-60 minutes in 2 bedrooms & a hallway, all carpet (that tall stringy type), as well as a hard wood floor living room. For the carpeted area, I ran over everything the day before with what could only best be called a cheap simple store bought vacuum. Enough to do the job on hardwood & still sucks up plenty on carpet, but it isnt gonna win any prizes. 1: The suction power. Let me put it this way. Just having the vacuum on, you could feel it trying to pull forward. Dragging backwards was the same. If you use this on carpet, I highly suggest you leave the main body of the unit (the engine & dust bin) attached instead of separating it from the rest of the unit. Their weight will help counter this. 2: The noise. Its a vacuum, so its gonna make noise, but it was much quieter than I thought itd be, especially for the level of suction it has. I could have a conversation with someone sitting 10ft from me & barely have to raise my voice at all. 3: The versatility. Its an upright, but you can pull the main engine & dustbin unit off, turning it into a handheld that has long reach & can get under furniture with just a bit of bending over. Both the head & handle have a light to see into dark spaces. You can remove the tube running from the handle to the suction head & use it that way if you so wished. Never mind the attachments that come with it. 4: The instruction manual. I know, I know. You look at the instructions? My uncle already laughed at me for it, but I prefer to go through the manual so I can know how to put things together the first time & even find nice little tidbits. Which is EXACTLY what I found going through this one. Let me just say that not only does this show you how to put it all together, but it shows exactly how to clean everything & even perform your own maintenance. No calling the support office, no scratching your head to figure out whats wrong. Just look through the manual & itll give you guides on cleaning, troubleshooting, why it may be doing this, etc. I LOVE when a brand actually gives you the ability to properly & fully maintain & troubleshoot the product you paid for yourself. 5: The filters. Four of them total. A mesh hair filter in the collection bin, a barrel sponge-like filter & a finer cloth pad filter before the suction engine & then finally a HEPA filter before any air gets shunted back out. All of these sealed up with rubber rings. I checked the filters (all removable & washable by the way, so you can keep them for much longer if you take the extra few minutes to rinse them after each session or so) & was very impressed with how much they grabbed. Honestly, not gonna lie, I sat there for a moment looking at these filters & thought ... is that what Ive been living in?. Now, I couldnt finish this review off without mentioning the one downside I had to this vacuum. The extra attachments. Ya know, the little tool heads that come with it & sit in slots on the back of the vacuum. I got a narrow hose head for tight spaces, a furniture head & a pet brush (ya know, like a little mini suction head with its own brush roller). The first is simple & works fine. The second does its job as much as Id expect it to as well. The third however... Never mind the fact that the unit only has space for 2 of the 3 attachments, but the pet brush didnt even work. The reason why is just as simple. It felt cheaply made. Out of everything that came with the vacuum, these were the cheap parts. The first two, as I said, work fine since they dont have to do much. The pet brush however didnt even have a proper seal between the top & bottom half. In fact, it had vent slits in the back so that the moment I set it down (lightly I might add) onto fur covered furniture, the brush stopped moving because it was too much & could just pull in suction from those vent slits. I should also mention that this was done on fabric upholstered furniture, not any kind of leather or similar material. Thankfully, I did not buy this vacuum for pets. My parents have them, sure, but I wont. I dont need this vacuum to tackle pets. So, long & short is this. Besides the pet brush attachment not having anywhere to sit & being cheaply made, I dont need it so Im fine with that being the cheap part. Everything else on this vacuum has already made me decide that the $300 spent on it was very much worth it.