Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

This vacuum cleaner has no suction power. 70% of the time the motor doesnt even run for no reason.

Ive owned a Rainbow and an Electrolux. Then I owned several top of the line Dyson Animals. My Dysons performed great, but I found that I had to make frequent repairs or do a lot of routine maintenance, so when it was finally time to purchase a new vacuum, I did some research, talked to some people and eventually settled on this Shark. I have to say that Im not impressed. It does have some pros to go with the cons. I live in a normal 3 bedroom household. 2 adults, 2 kids, 1 short haired dog that does shed, especially twice a year. About 35 percent of the house is hardwood or tile. The rest is Berber carpet with some regular carpet in the basement. I typically vacuum once per week. The Pros: -Ive never had to clean the brush or roller and my wife has long hair. -Its maneuverable and works great on all surfaces. -The suction power is adequate. The Cons: (and some are huge engineering flaws) -The detachment for the stairs is more of a hassle than a convenience. The hose isnt long enough and the detached base is not weighted or stable, so every time you move or pull at the short hose it falls over. Worse yet, the vacuums intake and exhaust is located on that piece and it only takes a quick second of lying on its side before the entire vacuum overheats and shuts off. So you either hand carry the stairs detachment or you dont use it. -Which brings me to the next flaw. Its in the instructions manual so do yourself a favor and look it up. Overheating and shutting down is a known issue. It does this to protect the motor, but when it happens you MUST wait for almost an hour and jump through maintenance hoops before the vacuum will even power on again. -Which brings me to my next complaint. The waste canister is a fraction of the size of the Dysons. I could vacuum my entire house and empty the Dyson at the end. This thing is small and if you try to push its limit....you guessed it, it overheats and shuts down for another hour. Look it up! Look. I read peoples reviews, knitpicking products apart, and Ive tried some of these products and found that people werent accurate. Im not whining here. This is a fine vacuum with a few really inconvenient and frustrating design flaws. Im going to use this vacuum until it dies or I cant take it any longer, but unless Shark advertises some real design fixes, I will never buy another one. I do not recommend this product.

Super powerful, lightweight and cleans the first time. No need to keep going over areas. Best dog hair vac weve purchased yet. Accessories are easy to use.

Loved every thing about this vaccum, awesome suction, not to heavy or bulky .

Going on three months now with the Shark Apex so I thought its a good time to review. Maneuverability is pretty good - smooth back and forth motion and no dragging around a canister. Suction is amazing on hard floors. The floors setting gets down pretty low and creates excellent suction. Carpet/rug is decent. I have a cat & dog so enough hairs to battle. My older Kenmore canister picked up hairs in one pass, but I have to do at least two passes with the Shark. The shark is very sensitive to jams, which is both good and bad. It is easy to remove jams by just removing the top plate of the vacuum head, but the Shark will also go into overheat protection mode - power will go on&off intermittently - so you need to wait a bit before starting up again. Dust bin canister fills up fast. Push-button canister dump kicks up dust and sometimes you need to give a good tap and shake. Really nothing you can do about that with a bagless vacuum but best to empty contents outside. One advantage of the bagless system is that you can actually see evidence that your vacuum is working properly, whereas it may take you awhile to notice any malfunctions with a bagged vacuum. Attachment units dont stay on during a regular vacuuming session so its easy to leave them scattered in other rooms. Overall though we are pretty satisfied. The Shark Apex is definitely one of the stronger contenders in this price range.

This vacuum has quite a bit of power. We do home construction work and it does a good job on sheetrock dust. We also have 2 double-coated dogs and it does a good job getting the hair up. Its a bit heavy for me, but I find if I carry the tank by its handle, rather than attaching it to the suction part, its quite maneuverable and is less of a chore to push it around when attached. It has hard floor and rug height adjustments.

I upgraded my Shark Navigator True Pet to the Apex and I love the new rollers. They stay hair free for a while and are very easy to get to when I have to clean them. One of the rollers is kinda fuzzy and its perfect for hard floors because it actually sweeps up the dust that other vacuums cant pick up because its technically not debris. My only issue is that its not a smooth ride. My forearms get quite a workout pushing this thing around. The swivel is not as easy as my last two sharks.

This is the best vacuum in every aspect! The suction is amazing! All the features will blow your mind! I have two dogs and a cat that shed like crazy and this vacuum cleans it all up. No more stopping to add an extension. All you do is click and pull to the feature you need. My daughter got one two years ago so I was able to use it at her house and I finally got one for my house this Christmas. This vacuum will not disappoint! It is pricey so I waited for a good sale. Surpasses all the other vacuums I’ve ever owned in the past 20 years. Don’t wait like I did. It is worth the money!

Hello: I had the power cut-off problem immediately on first use and was freaking out after reading others had this happen as well. The problem seems to be fixed by moving the crevice tool from one side of the holder to the other. It was pushing the hose connection out of contact. So far this has solved the power cut-off problem. If it doesnt solve it completely, I will post again. The problem definitely is the hose connection into the tank for me FYI. Otherwise, this vacuum is amazing. It is stiff to maneuver at first, but loosens up a bit after the first use. The suction is off the charts and it cleans the wood floors beautifully. It is easy to use the different configurations to get into all the nooks and crannies. My favorite configuration is holding the tank and disconnecting the long wand from the base to do the stairs or get into difficult places. I can see how this vacuum would be hard to use for someone shorter or older with less upper-body strength. I am 56 and in shape and it can be hard to move around some objects as the handle is very long and the tank a bit heavy.

The packaging was clearly resealed. Most everything was already pre-assembled in the box with no packaging surrounding it. All the packaging was just shoved in the box haphazardly. The vacuum has been used previously from what I could tell. I thought for $349 this was a new and not a refurbished one. Only time will tell.