Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

I LOVE this vacuum. It’s design and quality are amazing. But the older I get, the more impossible it is to do anything with the hose detached without the entire vacuum falling onto my feet. Ouch! The hose is too short and too rigid. The Liftaway feature is ok but ‘gets heavier’ with every passing year. They DID NOT include a round brush, which is critical to doing baseboards and surfaces higher than the floor. No other vacuum’s round brush fits this Shark model, and no adapter seems to exist on the market (I keep trying). But it’s otherwise the BEST vacuum I’ve ever owned, and I’ve had Kirby, Electrolux, Oxygen, two Orecks, and two Dysons. It’s a workhorse picking up anything on any surface, gets close to edges, actually dusts the floor, eats pet and human hair for breakfast, does a fab job under beds, is extremely versatile, seemingly emits nothing out (filters and holds well), doesn’t mar furniture, and is easily dump-outable, which I zip out to the garage garbage can to do. I’ve cleaned and replaced the filters and roller over time and bought spares for the future, with no problem.

For reference, our old Dyson is 17 years old. Still works, but its a 15-20 minute struggle to cut all the hair off the roller every use (theres a LOT), which causes us to not vacuum the small apartment often. But with 2 light-colored cats and a long-haired teen, its very noticable that the Dyson just isnt picking up the hair from the short carpet. While I entirely intended to replace the Dyson with another Dyson, decided to give the Shark a try. WOW suction! Yes, it WANTS to go forward and you have to wrangle pull it back, but Ill take it! It pulled up the somewhat matted carpet and actually had vacuum marks! We vacuumed with the Dyson 3 days ago. Doing just the small living room packed the canister full (oops on that max fill line). The roller was mostly hair clean! That was, until, it met the teen kiddos room. Her long hair was wrapped all around that roller. Now you might think well then, it doesnt work for hair, but I disagree. (1) Her hair is to her waist and shes 55, (2) the Dyson wasnt picking it up (beyond what was trapped each time on the roller), so it was a lot of accumulation on the carpet, (3) cutting the hair off was CAKE in comparison and less than 3 minutes including finding scissors (4) the amount of hair that was in the top funnel bit of the cannister was HUGE and all that was NOT wrapped around the brush the way I know it would have been on the Dyson. So far Im pleased. I expect to need to cut hair off much less often, which to me is a win. And if we vacuum more often because we actually SEE it cleaning, thats even more of a win. The power cable is MUCH longer than our old Dysons too. Can plug the 30 cord into the living room at the front of the apartment and it makes it almost all the way to the back bedrooms walls. So that bits exciting for us too, because plugging into a more central location means we dont have to move the cord at all to vacuum the whole place. Easily reconfigurable and it gets UNDER furniture SO MUCH EASIER. Practically dusted the laminated floor in the kitchen/dining area when vacuumed, so I actually vacuumed the air vents and fan too (yes, Im being a dork with a new toy) which it also did great with. Overall Im liking it so far, all of one day in (so keep that caveat in mind). The reason for the 4 stars and not 5 is that (1) its day 1 and (2) it did not completely keep me from having to cut clogged hair off the roller. But I do think this is probably due to accumulation from the Dyson not picking it up and expect it to get better over time

Great suction. Great on dog hair. Really good machine. Very satisfied.

My dyson all floors basically fell apart after 10 years of use. I read hundreds of reviews and watched review comparison videos of all types of vacuums from super expensive down to inexpensive. I settled on this on based on the suction power and the zero-m anti hair wrap. I vacuumed my house after 8 days (my vacuum broke then it was a holiday so delivery was delayed) and there wasnt one hair on the brush roll. Other reviews said they had hair wrap so I wasnt expecting much but there was no hair. I have long hair and my daughter does too and we have a golden retriever. Super impressed. Also, the ease of access to the brushroll is a huge plus since my old dyson you had to flip upside down and use a coin to open the casing. It was pain. With this one you just click a button and the over comes off exposing the roll. The hand held pet tool did however get hair wrapped around it on the first use but it doesnt advertise the zero-m technology. It is tall. If you are short it may be cumbersome for you. I am 57 and it is noticeably taller than other vacuums. It drives itself when in carpet mode, very strong forward pull you have to control it. Easy to move between hard floors and the two carpet settings. The hose doesnt seem very flexible and I am getting used to the way to wand works it seems awkward but I may be using it wrong. 3 tools, and two spots for tools. Kind of annoying so I just kept the one brushroll tool with the manual in the accessories box that came with it. Seems like there should be a spot for all tools. Dust collection bin is smaller than the dyson I had, I emptied it 4 times for one vacuum but like I said it had been a week. Overall I am loving it. The negatives are very minimal and dont outweigh the positives. I did a ton of research before I landed on this one and I am glad I did. I have only had it a week so I cant comment on longevity but I have vacuumed daily for 8 days and not one hair is on the brushroll. For me thats a win.

The main reason I bought this vacuum is because it claims to not have hair wrap. Well, it doesnt seem to work for me. I have really long hair (down to my waist) and after vacuuming a small area, I looked at the roller (see picture). Sure enough, my hair is neatly wrapped around the roller! My old vacuum (a Bissell) worked well, but I got tired of cleaning the roller all the time. Im sorry that I spent $400 on this. I would have gotten something cheaper, or just continued to use my Bissell. I gave it 3 stars because it does seem to clean well and it does pick up dog hair. I thought about returning it, but I just spent a lot of money on attachments because the reviews were so good. One review suggested letting it run for a few seconds after vacuuming. I did that and it just seems to comb the hair around the roller. I have several Shark vacuums and I like the quality, but Im very disappointed that Ill have to continue to clean the roller. Maybe I should just get my hair cut.

Great vacuum cleaner - when it runs. After 4 months of infrequent use (rugs, mainly), the brush stopped working. After going through the paces with Sharks support team (45 minutes), they ultimately determined that the floor part of the vacuum didnt work and put in an order to replace it. Then they told me it was going to be $80-some dollars for the unit plus shipping. WTF?? She offered me 50% off. Finally, when I mentioned the 5 year warranty and only then did they agree to replace the part at no cost. Hope this is a one-off situation.

This is the best vacuum in every aspect! The suction is amazing! All the features will blow your mind! I have two dogs and a cat that shed like crazy and this vacuum cleans it all up. No more stopping to add an extension. All you do is click and pull to the feature you need. My daughter got one two years ago so I was able to use it at her house and I finally got one for my house this Christmas. This vacuum will not disappoint! It is pricey so I waited for a good sale. Surpasses all the other vacuums I’ve ever owned in the past 20 years. Don’t wait like I did. It is worth the money!

I gave it 4/5 because it is heavy. It has great suction and its transformer abilities work great for different applications. We have a 70lb husky who sheds a lot. It does a great job with all his hair. I have been overall very happy but it is a heavy vacuum. I think my 75 year old mom would struggle with it. Just something to keep in mind.

This is my second Ninja. The first was a Ninja Rotator I bought in 2018. It failed in 2020. Beyond any repair I could perform. The problem was not one noted in the 5 or 6 troubleshooting tips in their manual. Couldnt find a solution anywhere on Youtube either. It just lost suction. I just accepted my fate ($400 worth) and ordered a new vacuum. As mentioned when these work..theyve got superior suction. When they work there is a WHOLE lot to like about these. So, I bought a new model of the Ninja from Amazon. Another $400 . The Apex, which is advertised as having self-cleaning rollers (dont believe it..they still need cleaned) and all sorts of other little technologies that sounded pretty cool. This was purchased at the end of December this year. Last week it failed. Thats less than 3 months. This time it was really strange. I smelled a little burn..instantly turned off the vacuum (even though these are supposed to shut themselves down when hot to avoid damage). I went through all the trouble-shooting tips. The roller was wrapped in hair. Cleaned out. The hose was full of debris..was able to blow this out. Ive always kept the filters clean so these were not even in the equation. I will say, this vacuum is very easy to get into ANY possible trouble spot..thats the good news. The bad news is, it doesnt matter once you hit the point of no return. Tried to turn it back on. When upright, where you can typically pull out the hose and use it to spot clean, it wouldnt even turn on. When I engaged the floor cleaner it did turn on, but had no power and a very high-pitched whirl. I knew it was fried. Again, there was nothing on the internet that even mentioned this behavior. This time ($800 plus into Ninja products) I took a shot with Amazon perhaps helping me out. And they did. Amazon sent me another unit. Im hoping it will last. If it doesnt last at least 3 or 4 years I will never-ever buy another Ninja. The only reason I gave this 2 stars is based on Amazons integrity and motivation to help out a long time customer like myself. I may not always do business with Ninja, but I will always shop AMAZON!. ****update****. The 2nd replacement(3rd in all) I got is still going strong. Now, Ive replaced all carpet in my home with wood besides a couple area rugs. Undoubtedly that puts less stress on a vacuum cleaner. However, I did add a star to my original review because this 3rd Shark is working like a champ..Love It!

Ive owned a Rainbow and an Electrolux. Then I owned several top of the line Dyson Animals. My Dysons performed great, but I found that I had to make frequent repairs or do a lot of routine maintenance, so when it was finally time to purchase a new vacuum, I did some research, talked to some people and eventually settled on this Shark. I have to say that Im not impressed. It does have some pros to go with the cons. I live in a normal 3 bedroom household. 2 adults, 2 kids, 1 short haired dog that does shed, especially twice a year. About 35 percent of the house is hardwood or tile. The rest is Berber carpet with some regular carpet in the basement. I typically vacuum once per week. The Pros: -Ive never had to clean the brush or roller and my wife has long hair. -Its maneuverable and works great on all surfaces. -The suction power is adequate. The Cons: (and some are huge engineering flaws) -The detachment for the stairs is more of a hassle than a convenience. The hose isnt long enough and the detached base is not weighted or stable, so every time you move or pull at the short hose it falls over. Worse yet, the vacuums intake and exhaust is located on that piece and it only takes a quick second of lying on its side before the entire vacuum overheats and shuts off. So you either hand carry the stairs detachment or you dont use it. -Which brings me to the next flaw. Its in the instructions manual so do yourself a favor and look it up. Overheating and shutting down is a known issue. It does this to protect the motor, but when it happens you MUST wait for almost an hour and jump through maintenance hoops before the vacuum will even power on again. -Which brings me to my next complaint. The waste canister is a fraction of the size of the Dysons. I could vacuum my entire house and empty the Dyson at the end. This thing is small and if you try to push its limit....you guessed it, it overheats and shuts down for another hour. Look it up! Look. I read peoples reviews, knitpicking products apart, and Ive tried some of these products and found that people werent accurate. Im not whining here. This is a fine vacuum with a few really inconvenient and frustrating design flaws. Im going to use this vacuum until it dies or I cant take it any longer, but unless Shark advertises some real design fixes, I will never buy another one. I do not recommend this product.