Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

The main reason I bought this vacuum is because it claims to not have hair wrap. Well, it doesnt seem to work for me. I have really long hair (down to my waist) and after vacuuming a small area, I looked at the roller (see picture). Sure enough, my hair is neatly wrapped around the roller! My old vacuum (a Bissell) worked well, but I got tired of cleaning the roller all the time. Im sorry that I spent $400 on this. I would have gotten something cheaper, or just continued to use my Bissell. I gave it 3 stars because it does seem to clean well and it does pick up dog hair. I thought about returning it, but I just spent a lot of money on attachments because the reviews were so good. One review suggested letting it run for a few seconds after vacuuming. I did that and it just seems to comb the hair around the roller. I have several Shark vacuums and I like the quality, but Im very disappointed that Ill have to continue to clean the roller. Maybe I should just get my hair cut.

I absolutely love this vacuum !!! I have bought the most expensive to the cheapest and this one is my fave I love the light on the handle and it’s so easy to put together and use

We had a Dyson that was on its last leg. It was only 6 yrs old and had been to the vac dr. Lol I wish I had a video unboxing the Shark! My son and I opened it. He said…umm where’s the vacuum? We assembled it and I went to town vacuuming! It was GREAT!!!! You won’t be disappointed. There are three settings. For the wood/tile surface, the roller basically dusts as it vacuums and eliminates that hue on dark wood floors! It was my nemesis!!! This is huge! The middle setting is for low pile carpet/rug. For this one, LOW! Pile (almost an indoor outdoor pile rug), the vac almost drives itself! It takes off. We have two dogs and one sheds like crazy!!!! I had vacuumed with the Dyson before hand. Well…the Shark pulled so much junk out of my rugs!! Dirt/hair/dander/super fine dust! The third setting is the high pile. We have a crazy shag rug. It’s super high! While it doesn’t drive itself, the Shark is able to handle the rug! I think this rug is what killed the Dyson. Whoops. Love the light on the front. The ability to remove the canister and make it mobile! Ease of vacuuming under furniture! No more moving my couches out. I can vacuum everywhere now! The suction is so strong I’m always sucking up dog toys! So be careful there. It does a great job vacuuming furniture. The cord is plenty long! Love you can clean the filters. I could seriously keep going. Lol my entire family LOVES it! The only negative I can say is the bin is on the smaller side. But that is definitely not a deal breaker. Enjoy your new toy!

Have had Dysons for the last 10 years and this was my first Shark. First the Pros: The suction power of this thing is ridiculously strong, especially with the tools. This thing is solid and seems pretty well made. The zero M seems to be working fairly well thus fair, except I noticed that although hair doesnt get wrapped around the roll, it does kind of ball up and you occasionally have to pull it out, but its very easy. I surprised but I really like the LED light both on the main unit and the handle for the accessory tool. I thought it was more of a gimmick but it actually really helps you see what youre doing. I LOVE the full enclosed filter system and this was one of the most important things to me. We have dogs and a new baby at hope and I felt the Dyson just constantly sprayed nasty dust into the air. This thing collects tiny little dust particles and traps them very well and Ive definitely noticed the carpets generally smell better because of less dander and dust. This vacuum is very quite for how powerful it is which I also like. Overall this vacuum is pretty impressive both on carpets and hardwood and I love the versatility of being able to pull the container off to get under tables that I usually just never clean under. Lastly it has a really long cord which is nice because I dont have to switch outlets as often in larger rooms. Now to the Cons: Right out of the gate I was displeased with the shipping, I ordered this from Amazon originally but after 2 days it was supposed to get delivered and essentially i was told they had no idea where it was and it never showed up to the facility so I had no expected delivery date. Of course I didnt like that so I cancelled the order and actually just ran over to Best Buy and bought one in store. In terms of what I dont like about the actual vacuum, its definitely the size, shape and maneuverability. You can buy the vacuum and quit your gym because this thing is a beast. Its so powerful and clunky that its pretty tiring to use. Im a 62 190 Lb male and after doing one large room I was sweating, and my arms were very tired. So it definitely takes some strength to use this thing. There is also almost a self-propelling to it because its so powerful so again, youre kind of fighting with it the whole time. Also, if you take the canister off the stick vacuum runs away from you and is a bit hard to control. Lastly, I thought the unit came with a dusting wand to get under appliances which it does not, so Ill have to order one of those separately. Those are pretty much my only issues with the vacuum. As long as I get used to the strength it requires now to vacuum, Id say overall its one of the best vacuums Ive ever used.

I was never a fan of upright vacuums but after hearing and reading about this APEX I couldnt resist. The power nozzle on my central vac just wasnt doing the job of picking up short hair from four dogs on area rugs (I have hard wood floors) without 4 or 5 passes. After vacuuming, I had no desire to spend another half hour untangling my hair from the brush roller. So this Shark APEX Duo Clean with Zero-M caught my eye. It arrived a day after I had vacuumed my entire house so I was anxious to assemble it and use it on the rugs already vacuumed the day before to see just how much my central vac didnt pick up. Assembly was a snap as was disassembling. Didnt even need to read the directions to assemble. BUT DO READ them BEFORE you start vacuuming because youll discover, as I did, it wont turn on unless the wand is in a reclining position. I was certainly impressed with the suction power it had. Shark wasnt kidding. Its powerful. Picked up even more hair and ground in dust/dirt on the area rugs vacuumed just the day before! The self-propelled feature with swivel nozzle is a MUST because without it Atlas couldnt push it. However, found it to be top- heavy and cumbersome until I removed the Lift-Away canister from the wand and held it in my left hand as I pushed the wand and power nozzle with my right hand. That configuration felt as if I was lifting weights but you cant put the Lift-Away on floor and drag it since there are no wheels. So for all intents and purposes I used it like I would a canister vacuum. I had a real workout vacuuming this way though. Despite the Lift-Away being detached from the wand, the vacuum doesnt get under the low-to-the-ground furniture and if it does manage to, it doesnt get under very far. The vacuum is noisy as one would expect of an upright. The Lift-Away was a snap to detach from the wand and the three vacuuming modes: hard floor, carpet/low pile and thick carpet/area rug were easy to switch. 30 ft cord is convenient! And my long hair strands didnt get stuck in the brush roller! Nice feature. Bottom line, this is a powerful vacuum that I will use on my area rugs by detaching the Lift-Away canister to make it less top heavy while holding with my other hand as I get a work-out! I will respect the limitations this vacuum presents in my home and vacuum the hard wood surfaces with my central vac floor brush attachment. Still happy with my purchase as it has lots of great features!

The packaging was clearly resealed. Most everything was already pre-assembled in the box with no packaging surrounding it. All the packaging was just shoved in the box haphazardly. The vacuum has been used previously from what I could tell. I thought for $349 this was a new and not a refurbished one. Only time will tell.

For the past fifteen or more years I have used a Bissell Pet something or other vacuum. I have replaced it three times and each time I always thought about going with a different brand, but just decided to keep going forward with the Bissell. I use our vacuum a lot. Sometimes three times per day. I have severe allergies and we have two huge dogs and we dog sit. I vacuum constantly. Last month our last Bissell started to lose suction. The hand tools had long ago stopped working and I knew I was going to need to start shopping for a new vacuum soon, I was just procrastinating because I hate vacuum shopping. Everyone thinks their brand is the best. My parents have both a Miele and a Shark. My brother has a Hoover. The Internet has Dyson. Ugh. I spent hours and hours watching videos and reading reviews and I finally settled on this Shark Apex because Bob Villa said it was probably the best bet. A lot of other people also said it was a solid choice, but I like Bob and I trust him. Shark has so many different models and features that it was confusing as heck deciding which vacuum I needed. For those of you wondering, our house is mostly hardwood and tile with a few rugs. This vacuum has a switch for hardwood, short carpet and shag carpet. The brushes move on all three settings. We paid the extra money to get the hand tools because we have dog beds that need daily attention. First off, I love this stupid vacuum. I had no idea how poorly my Bissell was actually working until I swept my house with the Shark. I was disgusted and amazed all at once. The swivel head was super annoying and I just finally am getting adjusted to it after a full week of daily use. If you only vacuum once per week, give the swivel some time, you will grow to like it. The suction on this vacuum is crazy. If our Aussies fluffy rugs would fit in the canister I would have sucked them up at least ten times over now. The hand wand - not the long wand, but the short tool that comes off the top of the handle - is the best vacuum shortcut Ive ever used. Most vacuums you need to take the hose out from the side, while this one has a button and it just comes from the top. It is so easy. If you need a taller wand, simply disconnect from further down. As we paid extra for the tools, I can connect the upholstery tool to easily vacuum the dogs beds and rugs. Its a snap. Everything comes apart and goes back together so easily. Our last vacuum did not have lights and my husband always complained about this and I never understood why. Now I understand why. Having lights on this vacuum is amazing. I can see when Im trying to get all the little crevices of our senior girls bed clean or when Im trying to clean behind the fridge. Having a light on the front of the main vacuum illuminates any white dog hairs on our wood floors, so I dont miss anything. I seriously love it. I hesitated on a Shark vacuum for years because I was skeptical of the brand. If this vacuum holds up I will be a convert. As of now, I love this vacuum.

I love this vaacuum, granted our old one wasnt working well, but I can not believe all the stuff this has picked up and betweeen my long hair and the dog, none of it is wrapped around the roller.. love it. I do find it a tad heavy to push around, but worth the effort.

This is probably the 5th version of this Shark that I have purchased. The “zero m” is awesome for preventing hair from wrapping around the brush roll, the bristles are better in my experience than their upgraded “power fins” (which I think just move hair around on carpeted surfaces and don’t actually help pick it up) and it has the light on the wand. Once you’ve had the light on the wand “upgrading” to the vertex or stratos models that don’t have it doesn’t actually feel like an upgrade. The suction for this vacuum is spot on. We are a house with 4 dogs and 7 cats (2 dogs have recently passed so now 2 dogs, and 3 cats are our sons that he will take with him when he moves out…again. Fingers crossed) anyway….this vacuum cleans all the hair, litter scatter, etc. effortlessly…and I vacuum at least one area of our house every day! Where I run into issues with this vacuum, is the power cord. Within a month of purchase the cord Inside of its casing seems to twist itself around and this creates a cord that is constantly tangled as you’re using it. It makes it a pain in the a$$ to wrap back up, and it’s (so far anyway) the only model that I have this issue with over and over again….but because every upgraded model skips the light on the wand, and thinks silicone power fins are better than bristles, I’ll just keep on buying this one.

This is the best vacuum I have used ,it is a bit heavier than Im used to,but it basically drives itself over the carpet. I did see a few reviews that it did not have good suction but I had no problems. I have 4 kids 12yrs down to 3yrs this is a good investment worth the money.