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Parkers Pond
> 3 dayI started with a Shark Professional and loved it. My favorite thing was that I could take it apart and wash everything, except the motor, of course. It was a hard choice to find our new vacuum. I was open to trying other brands so we went to all of the box stores, pulled vacuums off the shelves, handled them all, pushed them around, read what attachments were included, and read every negative 1 and 2 star review online. I settled on the Shark Apex because it seemed to fit our familys needs and ignored the negatives. I am happy to say the positives outweighed the negatives on this Shark! We have 6 cats and a dog and a commercial laundry, linen business at our home and have to vacuum everyday to control the hair and lint. This vacuum is heavier than any other I have used because it has the biggest motor. Suction is unbelievable, the lift away makes it possible to get under beds, sofas, and shelving. The 2 brushes work together and are so much better on my concrete & wood floors than any other vacuum I have used. It definitely pulls in any spilled cat litter, sand, and fine particles where other vacuums, including my Shark Professional would scatter it unless you used a broom first. The self-clean brush does keep the pet hair from tangling around the brush 97% of the time, we know nothing is 100%. The best news is in that 3% when something gets sucked in, did I say this has great suction power, it is easy to get to the bushes and clean them. The ease of taking apart of the entire vacuum and cleaning the brushes, hoses, canister, and attachments cant be found in any other vacuum we tried out. The ability to wash the vacuum parts was one of our top priorities with pets since no one really wants the animal smell or the nasty to linger or be spread to other areas of your home or business. The ease of disinfecting a vacuum was never a consideration or something I thought was possible until I got my first Shark. You will need to get used to the pivot of the vacuum, it doesnt turn like those uprights that everyone is used to. This one is heavier than others but it has the highest suction and will pick up almost anything. It is also a pretty quiet machine, it doesnt scream and you can actually hear whats going on around you when youre working. The pet attachment wasnt what I expected, it appeared on the ad that it was electric and plugged into the handle. It isnt, it runs by air, the same as the rest of the brushes. There are no belts to ever replace in a Shark, when you use the attachments the handle also has a light to help you see what needs cleaned. I definitely recommend the Shark Apex. After I purchased, it appears that it is also in a recommendation of consumer reports.
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NVanPutt
> 3 dayFor the past fifteen or more years I have used a Bissell Pet something or other vacuum. I have replaced it three times and each time I always thought about going with a different brand, but just decided to keep going forward with the Bissell. I use our vacuum a lot. Sometimes three times per day. I have severe allergies and we have two huge dogs and we dog sit. I vacuum constantly. Last month our last Bissell started to lose suction. The hand tools had long ago stopped working and I knew I was going to need to start shopping for a new vacuum soon, I was just procrastinating because I hate vacuum shopping. Everyone thinks their brand is the best. My parents have both a Miele and a Shark. My brother has a Hoover. The Internet has Dyson. Ugh. I spent hours and hours watching videos and reading reviews and I finally settled on this Shark Apex because Bob Villa said it was probably the best bet. A lot of other people also said it was a solid choice, but I like Bob and I trust him. Shark has so many different models and features that it was confusing as heck deciding which vacuum I needed. For those of you wondering, our house is mostly hardwood and tile with a few rugs. This vacuum has a switch for hardwood, short carpet and shag carpet. The brushes move on all three settings. We paid the extra money to get the hand tools because we have dog beds that need daily attention. First off, I love this stupid vacuum. I had no idea how poorly my Bissell was actually working until I swept my house with the Shark. I was disgusted and amazed all at once. The swivel head was super annoying and I just finally am getting adjusted to it after a full week of daily use. If you only vacuum once per week, give the swivel some time, you will grow to like it. The suction on this vacuum is crazy. If our Aussies fluffy rugs would fit in the canister I would have sucked them up at least ten times over now. The hand wand - not the long wand, but the short tool that comes off the top of the handle - is the best vacuum shortcut Ive ever used. Most vacuums you need to take the hose out from the side, while this one has a button and it just comes from the top. It is so easy. If you need a taller wand, simply disconnect from further down. As we paid extra for the tools, I can connect the upholstery tool to easily vacuum the dogs beds and rugs. Its a snap. Everything comes apart and goes back together so easily. Our last vacuum did not have lights and my husband always complained about this and I never understood why. Now I understand why. Having lights on this vacuum is amazing. I can see when Im trying to get all the little crevices of our senior girls bed clean or when Im trying to clean behind the fridge. Having a light on the front of the main vacuum illuminates any white dog hairs on our wood floors, so I dont miss anything. I seriously love it. I hesitated on a Shark vacuum for years because I was skeptical of the brand. If this vacuum holds up I will be a convert. As of now, I love this vacuum.
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Govind
> 3 dayThis vacuum cleaner has no suction power. 70% of the time the motor doesnt even run for no reason.
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Ann
> 3 dayI have had so many bad vacuums. This does not seem to be one of them. I have three people in my household with long hair that sheds onto the carpet and then normally gets stuck in previous vacuums. But this vacuum handles long human hair very well. I have not had the vacuum for a long time, so I am not sure how it will last, but here is what I have observed so far: Hair does not get stuck on the rollers - make sure you follow the directions and run the vacuum on the correct setting (bare floor) to get it to cut the hair off. For me, this was a big deal - and what I was specifically looking for in a vacuum. It seems to be amazing for cleaning hair so far. (I do not have a pet, so this review is about human hair - but it seems like it would be great for pet hair too.) I love how the vacuum swivels and turns - easy to handle. The tools - the way to attach tools to the vacuum (when not in use) does not really hold them well. It seems like the cord gets in the way of where to store the tools. They are not the easiest part of this vacuum to use either, but I am getting used to how to do it. The detachable part that you can carry around to vacuum is somewhat heavy, so it might be more difficult for things like cleaning stairs, but not unusable. I don’t use the tools very much, so I don’t care. The disposal of vacuum contents - I like that there is a handle and a way to drop the dirt out from the bottom. It seems like the dirt does not fly in my face as much as previous vacuums with the way this is made. The suction power seems great also. And all of the filters are easy to get to for cleaning or replacing.
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SleepsWithDogs
> 3 dayThe main reason I bought this vacuum is because it claims to not have hair wrap. Well, it doesnt seem to work for me. I have really long hair (down to my waist) and after vacuuming a small area, I looked at the roller (see picture). Sure enough, my hair is neatly wrapped around the roller! My old vacuum (a Bissell) worked well, but I got tired of cleaning the roller all the time. Im sorry that I spent $400 on this. I would have gotten something cheaper, or just continued to use my Bissell. I gave it 3 stars because it does seem to clean well and it does pick up dog hair. I thought about returning it, but I just spent a lot of money on attachments because the reviews were so good. One review suggested letting it run for a few seconds after vacuuming. I did that and it just seems to comb the hair around the roller. I have several Shark vacuums and I like the quality, but Im very disappointed that Ill have to continue to clean the roller. Maybe I should just get my hair cut.
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Courtney Maple
> 3 dayThis is the second Shark Apex Ive bought (the first was the green version, without the Zero-M) and now Im having the exact same issue as I had with the first. It is super easy to put together right out of the box- and I love how heavy duty they feel (because some vacuums feel cheaply made). The issue I am having, and had with the first is that it will just stop mid-push. The whole thing acts like it was unplugged and just goes dead. The first vacuum I thought there was a shortage in the wire piece that connects itself to the vacuum on the side. I took it back to Lowes and decided to order on Amazon (faster shipping). Ive had this one about two weeks, and I cannot even do the hallway of my home (not a huge space) without it turning off. I called CS for the first one and they wanted me to pay them $20 to send me a new cord - I paid over $300 for this vacuum, and didnt use it for more than a few weeks. NO WAY am I paying another $20 for them to send it out. He also mentioned that if the motor gets hot, it automatically shuts off. I dont know if thats whats happening here- but if I were vacuuming huge spaces or for long amounts of time Id understand. I just had my vacuum on for 5 minutes to do my tiny hallway and couldnt even get that all the way done before it started turning off. So now Ill have to send this vacuum back to Amazon- and although I love the amazing suction it has- it isnt worth the hassle to buy another one. I am pretty disappointed because I had so many people tell me that Shark was better than Dyson.. =/ I guess Ill have to figure that one out for myself!
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Dylan
Greater than one weekThis vacuum is really awesome. I would love to give it 5 stars for how easy and useful it is to use, however the wand started going out on me after 3 years of using this machine. It was unfortunately not covered under the warranty, and costs another $40 to replace from the company. (I guess its a pretty common issue according to the internet). If I didnt have an issue with that I would have given it a 5 star review.
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Rachel G
06-06-2025Im really impressed with this vacuum! Its so quiet that my dog was curious and watched me vacuum instead of hiding under the bed. The suction is so strong, it pulled a bunch of really fine dust out of my carpet that my old vacuum missed. It also made my house feel fresh and clean instead of prompting an allergy attack. I used the included pet power brush to vacuum my cat tree. Be warned, this attachment is LOUD! My cat who has never been afraid of the vacuum took off at full speed when I turned it on. Aside from the fact that it sounds like a miter saw, it really got ALL the cat hair off my cat tree! I love the powered lift off mode for getting under my bed, but I agree with another reviewer who said the pull of the vacuum is quite aggressive in this mode. Without the weight of the canister, the brush roll is so strong that it propels itself forward, and feels significantly harder to pull back. Its more of a workout than my previous vacuum, but that doesnt bother me too much. I think it would be too strong and heavy for my mom though. It does not do well with small, loose rugs. In low carpet mode it gets stuck in the rollers, and in hard floor mode it gets stuck just from the strong suction! It does good on non-slip rugs though, so I plan to replace my other rugs with those. Overall, Im happy with the Shark Apex, my house has never felt so clean!
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Josh Galloway
> 3 dayThe Shark AZ1002 Apex Powered Lift-Away Upright Vacuum is a powerful and versatile cleaning machine that delivers exceptional results. It features a DuoClean system that combines a bristle brush with a soft roller to pick up both large and small debris, and a self-cleaning brush roll that removes hair and other tangled items, ensuring that the vacuum is always in optimal condition. The Apex Powered Lift-Away design is a unique feature that allows the user to easily detach the canister from the vacuum and clean hard-to-reach areas, such as stairs and tight spaces. It is also a very lightweight vacuum, making it easy to move around and use for extended periods without fatigue. The Shark AZ1002 Apex Powered Lift-Away Upright Vacuum is incredibly powerful, with a motor that delivers exceptional suction power, making it ideal for cleaning carpets, hardwood floors, and other surfaces. It also features an anti-allergen seal that traps 99.9% of dust and allergens, ensuring that the air in your home is cleaner and healthier. Another feature that I appreciate is the LED headlights, which make it easy to see and clean even in dimly lit areas. The vacuum also comes with a variety of attachments, including a crevice tool, upholstery tool, and dusting brush, making it a versatile cleaning machine that can be used for a wide range of cleaning tasks. Overall, I am extremely satisfied with the Shark AZ1002 Apex Powered Lift-Away Upright Vacuum. It is a powerful, versatile, and easy-to-use vacuum that delivers exceptional results. If youre looking for a high-quality vacuum that can handle all of your cleaning needs, this product is definitely worth considering.
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Chris A
> 3 dayHave had Dysons for the last 10 years and this was my first Shark. First the Pros: The suction power of this thing is ridiculously strong, especially with the tools. This thing is solid and seems pretty well made. The zero M seems to be working fairly well thus fair, except I noticed that although hair doesnt get wrapped around the roll, it does kind of ball up and you occasionally have to pull it out, but its very easy. I surprised but I really like the LED light both on the main unit and the handle for the accessory tool. I thought it was more of a gimmick but it actually really helps you see what youre doing. I LOVE the full enclosed filter system and this was one of the most important things to me. We have dogs and a new baby at hope and I felt the Dyson just constantly sprayed nasty dust into the air. This thing collects tiny little dust particles and traps them very well and Ive definitely noticed the carpets generally smell better because of less dander and dust. This vacuum is very quite for how powerful it is which I also like. Overall this vacuum is pretty impressive both on carpets and hardwood and I love the versatility of being able to pull the container off to get under tables that I usually just never clean under. Lastly it has a really long cord which is nice because I dont have to switch outlets as often in larger rooms. Now to the Cons: Right out of the gate I was displeased with the shipping, I ordered this from Amazon originally but after 2 days it was supposed to get delivered and essentially i was told they had no idea where it was and it never showed up to the facility so I had no expected delivery date. Of course I didnt like that so I cancelled the order and actually just ran over to Best Buy and bought one in store. In terms of what I dont like about the actual vacuum, its definitely the size, shape and maneuverability. You can buy the vacuum and quit your gym because this thing is a beast. Its so powerful and clunky that its pretty tiring to use. Im a 62 190 Lb male and after doing one large room I was sweating, and my arms were very tired. So it definitely takes some strength to use this thing. There is also almost a self-propelling to it because its so powerful so again, youre kind of fighting with it the whole time. Also, if you take the canister off the stick vacuum runs away from you and is a bit hard to control. Lastly, I thought the unit came with a dusting wand to get under appliances which it does not, so Ill have to order one of those separately. Those are pretty much my only issues with the vacuum. As long as I get used to the strength it requires now to vacuum, Id say overall its one of the best vacuums Ive ever used.