Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

I like all the features of my Shark APEX Upright Vacuum with DuoClean for Carpet and HardFloor Cleaning, Zero-M Anti-Hair Wrap, & Powered Lift-Away with Hand Vacuum (AZ1002). BUT... the darn thing WEIGHS A TON for a handicapped person to push around the house. Its a monster for those of us with not a lot of upper-body strength or who have diminished lung capacity. Thank God the Powered-Lift Away feature allows the user to detach the canister and set it down next to the user. This makes it easier to push the remainder of the upright handle/powered roller head around the carpet, but you still need to pick up and reset the canister every few step to do so. It would have been good if they had some rollers on the canister for better mobility when lifted away. So happy not having a bag to replace. The canister allows you to open the bottom of the captured dust/debris container which falls directly into your waste bin. And the Zero-M seems to be actually removing any hair from the brush-roll so users don’t have to do it manually. The instructions say you must keep vacuuming for a bit to give this cleaning feature time to do its work. So its a wait-and-see process. If it keeps the hair from being wrapped around the brush-roller, I will be very thankful. Time will tell...! I also like the crevice tool and the compact powered pet head, both of which are handy for use on my furnishings and keeping the nooks and crannies of my home clean. Wish they were better attached to the body of the vacuum when not in use, but you cant have everything. But they do work WELL and are dead useful in my multiple pet home. This new Shark vacuum has been a game changer for me. I VERY much like how it performs out of the box, but the weight and design has me wondering if I can actually manage to use it every week without needing a time-out to rest after each room. Some of the non-handicapped reviewers noticed it was rather heavy for use! Handicapped persons may want to consider this issue, and see if a lighter option will fit their needs.

This vacuum is great. Extremely powerful, easy to use and great functionality. This is my second shark vacuum and I will never buy anything else. The performance is second to none. I literally just got done vacuuming with a Dyson that I borrowed, and then used my new shark. It literally filled up the entire can. I love these vacuums.

Edit 6 months later: Seriously if you are looking for a vacuum that will suck all of the dog hair up this right here is it. This thing is a dream to use. I breaks down super well so it cleans easily. It sucks great never once had a clog. I try to vacuum once a week with two dogs that shed quiet a bit and this thing is just as good as the day it got here. Okay I know the title is a little over the top but Im dead serious. So heres my story... 4 years ago I bought a vacuum and was great for spitting whatever your vacuuming back at you unless you were on hardwood floors. I also researched that one for months before I picked it. Got rid of that vacuum and got a completely different vacuum brand style and all. Spent 6 months researching before I made my decision. That vacuum had to be unclogged every pass on the carpet practically and empty halfway through a room even if I vacuumed every day. Then after about 6 months parts started breaking left and right. So back to my research I go. I deep dived an googled and inquired with friends and googled some more and deep dived and googled some more and then I found this Glorious machine. Now this is what the other vacuums were against 2 clean adults we kept the house nice and anywhere from 0 to 2 dogs. All of our dogs are short hair. I vacuumed once a week to keep on top of things and make sure to give them a fighting chance. Now in comes this work horse. I was shocked thoroughly but the amount of dirt and dust and hair that came out of our low pile carpet. I actually vacuumed twice the first time to make sure I got it as best I could. Directly after I carpet cleaned. THERE WAS NO HAIR TUFTS PULLED UP ANYWHERE. Also this is the first vacuum I have ever had that didnt smell like I kicked up a tone of dust. I can honestly say it helps my allergies. Seriously get this vacuum. You will not regret it.

I bought this new rather than saving $90 for a renewed unit because the renewed info page indicated attachments may not be original equipment. Remember this as you read on. Youll probably chuckle. I just unpacked the Shark APEX Upright Vacuum. Documentation was minimal but it was enough for me to assemble the device. One of the features that attracted me was power supplied to the handle and the end of wand. Handy as the vacuum comes with a powered pet tool. Anyway, I got it assembled then vacuumed a section of carpet. Wow! Look at all the cat hair in there! And its much quieter than the canister vacuum were replacing. Then, before putting the unit away until cleaning day, I tried to store the attachments on the indicated holders. Crevice tool; seated firmly, check. So the other attachment must go right on this holder labelled Powered Pet Tool. Nope; not that way. No, not this way, either. Check the documentation. Wait. The printed manual, such that it is, shows a different tool. Looking at the tool sent, its not even powered! The brush is moved by the air rushing through. This is for a vacuum that doesnt have power in the handle or thee wand. Glad I took photos in case I ever have to pack this up to return it. After posting this I will seek assistance from Amazon. If they correct this issue, pronto, Ill update my review. Update: Good news: I contacted Amazon and explained the issue. They shipped a replacement product, not the part, an entirely new vacuum. It arrived yesterday, June 17. Nice job Amazon. For your part in this, you get 5+ stars. Bad news: same issue; same wrong part. Clearly, this is not Amazons fault but Sharks. So I called Shark. After several but not too many minutes waiting, I got to speak to a customer service rep from Bogota, Colombia. I explained the entire story, the two separate vacuums I had received and both had the same wrong part. He is shipping me the correct part. Expected dlivery date (from California): June 24. Stay tuned.

Great vacuum cleaner - when it runs. After 4 months of infrequent use (rugs, mainly), the brush stopped working. After going through the paces with Sharks support team (45 minutes), they ultimately determined that the floor part of the vacuum didnt work and put in an order to replace it. Then they told me it was going to be $80-some dollars for the unit plus shipping. WTF?? She offered me 50% off. Finally, when I mentioned the 5 year warranty and only then did they agree to replace the part at no cost. Hope this is a one-off situation.

Im really impressed with this vacuum! Its so quiet that my dog was curious and watched me vacuum instead of hiding under the bed. The suction is so strong, it pulled a bunch of really fine dust out of my carpet that my old vacuum missed. It also made my house feel fresh and clean instead of prompting an allergy attack. I used the included pet power brush to vacuum my cat tree. Be warned, this attachment is LOUD! My cat who has never been afraid of the vacuum took off at full speed when I turned it on. Aside from the fact that it sounds like a miter saw, it really got ALL the cat hair off my cat tree! I love the powered lift off mode for getting under my bed, but I agree with another reviewer who said the pull of the vacuum is quite aggressive in this mode. Without the weight of the canister, the brush roll is so strong that it propels itself forward, and feels significantly harder to pull back. Its more of a workout than my previous vacuum, but that doesnt bother me too much. I think it would be too strong and heavy for my mom though. It does not do well with small, loose rugs. In low carpet mode it gets stuck in the rollers, and in hard floor mode it gets stuck just from the strong suction! It does good on non-slip rugs though, so I plan to replace my other rugs with those. Overall, Im happy with the Shark Apex, my house has never felt so clean!

We have hardwood throughout our home, 2 dogs (one is a snowstorm of a shedder), and two cats. We had been using a combination of a normal everyday Hoover, a Dyson cordless stick (very good), rubber rake, and Swiffer to try and keep up with hair, dander, dirty dust that constantly looks as though we havent cleaned in weeks (just 24 hours after a cleaning). The goal was to consolidate down to a single, versatile tool if possible. The Hoover just blows the hair on the floor around before it could ever pick it up, so almost useless. The Dyson (we like it a lot mind you) picks up the pet hair and CRAZY amounts of fine stuff, but cant pick up the most routine, everday debris if its bigger than a cookie crumb (and it hadnt better be big cookie crumb...). The Dyson also struggles with clogs, longevity, and a real loss of suction effectiveness with its non-motorized attachments. The rubber rake is a terrific way to do a quick sweep, but it leaves a lot of dust behind (aaaaand thats where the Swiffer comes in). Funny thing is, we end up a VERY sizable with a pile of hair/debris, and it would be great to finish that off with a vaccum, one blows the pile to the ceiling and the other clogs immediately. After watching several vids on YouTube (pos and neg), a couple Vacuum Wars (super thorough) review/comparisons had me convinced the Shark Apex Duo w/ZeroM was worth a try. Amazon had it for $100 off this week, so we gave it a shot. Put it together last night in 5 mins, read the warnings, got started. FANTASTICO! Played around with it open areas for a couple of minutes to get the feel of it, and the floors looked cleaned and dusted (thanks to the soft roller). Then on a lark I took it a raked pile of hair/debris and gave it a shot: Sucked that whole mess up like it was nothing. I went slow and careful, but I didnt have to go over the area twice. Have to say I laughed a little at how easily it happened. Stuff I had marked as concerns based on reviews I saw/read: Weight - I dont have an issue with it, and neither does my 5 foot wife. The thing glides on the newer rubber rollers Shark added. So, as long as they hold up (I under stand there used to be hard plastic wheels that ground down with use), were good. Manueverability - It has a twist steer setup that is nice and smooth, but it does take a little getting used to. A little heavyish. Think family minivan, not F1 race car. Dont rush, dont take your corners too fast. Smooooooth though! Hose range for wand - I saw a couple of complaints about this, but if you pop off the canister to walk around with, I dont see the issue. Cord Clip - I saw complaints about no cord clip A LOT reviews...Theres a freakin cord clip built right into the piece where you wrap the cord. Not sure how you can miss that... Versatility - Call me crazy, but I read directions. Be aware of the operative warnings and take a minute check out each release button. I found it really easy to pop the canister and wand off the base to do my stairs, baseboards, ceiling corners, and then put it all back together again. Also, popping the dust cup off and emptying was a cinch (easier than the Dyson!). I can see giving the dust cup a simple clean water rinse once a week to keep it from looking cruddy. Ill likely do another update (with a PILE of fur) after a few weeks or months, Im not usually a review writer kind of a guy, but I was really impressed right away. Thought maybe my experience might help someone else who has paralysis by analysis like I usually do.

Love this Shark! Works great. I do need to add some attachments for under the furniture & such but overall it’s a great cleaning tool. Now to order more attachments & love cleaning. Even my kids can push & clean the floors with this one.

Buy it! I was hesitant to buy this vacuum due to price, but it is worth every penny! I have two dogs, hardwood floors, carpet and various area rugs in my house. I can use this vacuum on every surface. Ive had it for a little over a year now. I was putting off cleaning the vacuum because its always such a hassle. Not this one! Super easy to clean. The vacuum is a little heavy than previous ones Ive had, but once you get used to that youll never go back to another vacuum. I use this vacuum probably twice a week and the suction is still as great as day one. There are many different configurations for this vacuum to get every nook and cranny in your house. The canister comes off, but the vacuum head is still attached to the handle. This is perfect for getting under the couch without having to rearrange the furniture.

For Apex DuroClean Powered Lift Away AZ1002 T4 For the last 6 years, our old Shark Vacuum worked well. A great use & selling point was the ability to reconfigure the machine for different vacuum tasks. This is done without tools with snap fittings and these still work perfectly on the old vac. The old vacuums power rotator floor head still works but the corrugated flex hose that attached to the power section failed. This part is not user replaceable. Shark wanted $118.00 plus shipping to replace the whole floor power head. Since the machine was 6 years old we decided to up grade to a new model. With a new warranty. The machine came on time and was undamaged and well packed. Since this Shark vacuum was similar to our old vacuum, I was easy to assemble. It has the same snap connections that we loved in the old machine. When first assembled the new vac would not start. Re connecting the components solved the problem but we had continuing issues with the power. After trouble shooting the vac, we found the snap connection from the power module to the hose wand was the issue. In less than two weeks ownership this snap connection became harder and harder to snap in. It appeared to us the issue might be the plastic fitting was warped or otherwise misformed. To get a good secure fit [and get connectivity and power], we had to exert a great amount of force, then push the rocker tab down to get the desired click. My wife did not have the strength to do so. The Shark vac had arrived less than 2 weeks ago. Called Shark/Ninja customer service. Did a video chat, allowing the tech to see the issue. Neither the agent nor us could really figure out why it was so hard to click connect nor which plastic part was the culprit. The tech stated she would send the wand handle section [this part has the on / off switch] but neither of us was sure this would fix the issue. Shark never offered to replace the machine. I agreed to accept the replacement I wanted to make sure the other part of the connection- the power module would be sent if this didnt solve the issue. Then I was told the replacement part would cost me $89.00 plus shipping. I refused to pay and after more conversation, the agent offered a 50% discount and finally offered to sent free it if I paid for the shipping. This on a vacuum that was taken out the box less than two weeks earlier. Take heed, the Limited warranty is not worth the paper it was printed on. Since we were still in the return window, Amazon has agreed to take the product back and has issued a label for shipping. They will also credit my account upon acceptance of the Shark Vacuum. Thank you Amazon.