SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

Great for someone who doesn’t care about false alarms. We have so many issues with our small dog (20lbs) setting off the alarm. We have tried all the recommendations including turning the sensor upside down, raising it higher on the wall, etc. Sometimes the motion alarm will go off without anyone or anything home. Wouldn’t recommend to my friends or family so wouldn’t recommend to you.

Awsome.great people and they understand English. All Americans that work there I can understand them.the alarm works greaat.

I have not called tech support but it keeps telling me I have a door fault but all the doors chime when I open them. Otherwise it would be 5 stars Its been a few months and the problem above fixed itself... Works very well

Of my 4 entry sensors, 3 of them fell to the floor less than a week after I placed them on my doors. I now have them taped up with clear shipping tape to keep them from falling. Had my system been armed when they fell, they would have triggered false alarms to the city police. Not a great way to start a relationship with a new system.

This was an easy installation and any updates the keypad and tower update.

Horrible system. Never was able to get devices connected. Was sent multiple base stations and nothing worked. Scam.

Very easy to install and use. I have only had it for a couple of weeks so I have not needed tech support.

I purchased the indoor video camera, door lock, video doorbell, and main station at Best Buy. I have high speed ( 900mps) WiFi with boosters around house for very solid signals. Video camera #1 defective and would not set up. A replacement was sent and didnt work at all. The 3rd replacement was not tried as I returned the system. Video doorbell had great video and you could hear outside conversation but responding audio didnt work. Support said its a known issue. Replacement doorbell #1 didnt work at all. Replacement #2 had same audio issue. when you respond to conversation it was totally garbled. The base station required an upgrade and was sent. but they said I had to join monitoring to get the new download to connect. Using the free trial it connected but nothing else improved. Day 58 of my 60-day return option saw the system returned. The smart lock did work and I really liked it plus it was an excellent value. Too bad nothing else worked. 100% of customer service people were nice and helpful but quality control is their main issue. I could not risk keeping past the refund period. I have used Ring at a friends home and it worked great. Thought this could be a lower cost, more complete option.

I purchased this system to replace my original Simplisafe system. My original system worked great but I have had nothing but problems with sensors not responding since I installed the new system. I have contacted support numerous times and they reset system and it will work for a while and same issue again. They have replaced most of the sensors at least once but I still have issues. Most of the problems are with the glass break sensors but most days at least one of the sensors , entry, glass break, water, temperature is not responding. If you are looking for a reliable system this is not it.

Turns out that if you want to access through an application on your smartphone, that costs $360 per year, every year. It includes monitoring.