SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

Easy to install, I’ve added additional sensors which were easy to connect and test. Love the system! Another layer of security which makes us feel safe

Works for a couple weeks then does this. If you need a reliable system DON’T GET THIS ONE ! You have to take it apart to reset it and MAYBE it’ll work for a little while longer

2 of my window/door sensors are low battery!! Not happy with that. But still good system

Easy to install and perfect for non tech person. So easy to use. OFF/HOME OR AWAY

I have only owned this system for about 2 1/2 months and twice I have had to take it apart, remove batteries (reboot) and reassemble the base. This is what SimpliSafe tells customers they have to do. If their product frequently has to be taken apart, they should have designed it to come apart easily. I wish I had known what I was getting into, there must be systems that work longer than a month without having a problem necessitating disassembly. UPDATE: Rating lowered from 2 stars to 1. System stopped working entirely, reboot no longer solves problem. UPDATE: I cannot rate this lower than one star, but I now would if I could. Customer Service at this company is disgraceful. This product is only a few months old, and it now does not work at all. They claim to stand behind their products, but I have gotten nothing but the run-around. I plan to write a formal letter of complaint, but I am probably wasting more of my time. I have been completely ripped off, and that is the sad truth.

Horrible. Two weeks after install, door sensors stopped working. Motion sensor never worked. I have consistently had issues with the App not connecting to base station. A total waste of money.

Super easy to install.

This is the second SimpliSafe alarm system I’ve purchased. This on has an added panic button which I like. I highly doubt I will ever needed it since I live in a very safe small town but it does give me peace of mind since I live alone. Tech support can be a little difficult but overall I’m happy with the system. I also purchased an additional camera for inside the home. My place is small so one is plenty. You can view it on your phone when away. That is a nice feature. The one I have now is an improvement over there original model.

its a dumb box that doesnt do anything if you are not paying... NOT WORTH IT!! do not buy!!!!!!!!!

I used the Simplisafe system for about two years with no issues. A couple months ago, the company updated their system, and in the process - the update ruined the alarm equipment they sold me. The update caused the Simplisafe equipment to trip the alarm whenever it was armed - with no audible or visible alarm siren or lights - and NO CALL FROM THE MONITORING DEPARTMENT! The only indication of an alarm was the police showing up at my door - four days in a row - which resulted in a false alarm bill for $400! I tried every avenue with Simplisafe tech and customer torture departments (6 hours total, with the final advice from someone in India - to go to our website and maybe find an answer in the FAQs?!?) to rectify the false alarm issue and broken equipment directly due to their update (they did essentially nothing except skirt the issue). I was then referred to their Escalation Department Manager - who basically just said they dont assume responsibility for their own equipment malfunctioning and directly causing false alarms resulting in big bills from the police... Not to mention completely wasting the time and resources of the police, and myself - their customer. I highly recommend NOT putting yourself in a situation of paying for an alarm service that DOES NOT ACTUALLY HAVE THE TECHNICAL ABILITY TO MONITOR THEIR OWN SYSTEM WITH ANY LEVEL OF REAL SECURITY OR CARE FOR THE CUSTOMER ! ! !