SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

horrible customer support and deceptive service/fees. Not secure and cheap product. Avoid!

This system is not useful unless you pay for monitoring. The door sensors work fine but there is no loud alarm that goes off when a door is opened after the system is armed. All you get is a tiny chirp from the control panel, which even sitting right on my nightstand may not wake me from a deep sleep. The base station does not alarm at all when triggered, only the control panel. You do not receive notifications on your phone or through the control panel letting you know which sensor was triggered. If you are looking for an alarm to go off when a door is opened when the system is armed, this is not the system for you. We ended up going with the Ring doorbell and security system which provides a loud alarm and text notifications of which door was opened instantaneously, all without paying for monthly monitoring.

I have been a customer of SimpliSafe since they started. As theyve raised their monitoring prices, and upgraded their devices, the service and products have gotten worse. Do NOT buy their Water Sensors. They have admitted they are too sensitive and you will get FALSE alarms and calls from the monitoring system. I get them almost EVERY DAY! In the winter when I keep my thermostat at 68 degrees, this sets off ALL my water sensors. So I have to turn the thermostat up to 70 degrees and thus it costs me $150 a month in electric bills to keep the water sensors from falsely going off every day. And when Ive had real floods, ironically the water sensors have NOT gone off! There are better and less expensive monitoring products and companies out there since SimpliSafe started, including Wyze and RING. Go with them instead. SimpliSafes life is clearly coming to an end with all the new companies coming out that are better and more affordable!

This company and their products are complete garbage just like their billing, customer service, and additional charges they add on to the monthly bill.

All was as expected. I am very happy with the system. Seems to work well the monitoring people are very good!

Works like it should

I really like the products and the system. I really absolutely recommend it

I purchased this direct from Simplisafe. They dont make it easy to put reviews on their site. Find an alternative DIY alarm system. Their system only allows for a single app user, which is very short sited. Only the administrator can use the app to arm/disarm the alarm. All others must use their pin. Im not aware of any other alarm systems that have such a short sighted limitation. The ONLY good thing about Simplisafe is that it is somewhat easy to set up without professional installation.

Great alarm good price easy install

Easy to install easy to use great product