SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

System is exactly as advertised. Easy to install and easy to add on. Instructions werent too clear on the test signal but otherwise Im very happy with this purchase.

This system (and the outdated versions still sold elsewhere on Amazon) is awful in numerous ways: 1. The company does not provide the monitoring: they give your personal data (and real-time access to monitoring in your home) to third parties that are unnamed. When these small third party companies with limited funds to spend on data security get hacked, SimpliSafe can just avoid responsibility by saying its not their fault. I dont want a security company whose business model is to deny responsibility for the security of extremely personal information. 2. The app for the system costs $120/year, and it doesnt work. They deceptively say in the product information that the service cost is only $14.95/month, but they omit the fact that they want to charge $10/mo in addition for the app. A nearly 70% additional charge just for the app!! And if you check the app reviews, its abysmal. The app is completely unreliable in arming and disarming the system or connecting remotely to check on status. I dont pay anything for the app that lets me check on my Nest thermostat or Nest smoke/CO detectors. And yet after taking your $15/mo. they want even more for an app that doesnt work. 3. The company claims on their website that they have 40,000 5-star reviews on Amazon. This is highly dishonest. None of their kits on Amazon is highly rated. Their kit with the most reviews (just in the range of 5,000) has a 3-star average and thousands of critical reviews. 4. They state in their advertising that adding the camera is important because the police will respond more quickly if the presence of an intruder is confirmed by video. However, they do not provide any guarantees about the use of the live and recorded video from inside your home. There is nothing guaranteed about who can access that video and how long they keep it. They limit your access to 30 days, but they do give no guarantee about keeping that 24/7 recording of the inside of your house private. 5. The primary communication to their service is via cell phone. They dont state which service provider they use, and Ive never lived anywhere that has a good signal from all carriers. I get spotty voice quality from AT+T where I live, so not having an option to connect this to a land line is a serious limitation. 6. The sensors for windows, motion, etc. are just off-the-shelf parts. There is no innovation here in the accuracy or reliability or other functionality of the sensors themselves. The concerns above about the service are the heart of the issue. You can buy these sensors and a base station from any number of companies, so it comes down to the cost, reliability, and privacy of the service. These guys arent even providing the service: they are just outsourcing it to someone else unnamed, so who knows what your actually buying here.

I like the ease of installation. Simple set up and the fact you can add more sensors to the system. Worth every penny. Highly recommended.

Terrible system!!! Waste of money. I bought 16 extra window sensors to make sure my kids are safe when I am not home but did not expect so many problems. The sensors randomly stop working and have to be reset. There is no sense of security because you do not know when a sensor will stop working. Also, the whole system has to be reset occasionally for no apparent reason. And the motion sensors are actually heat sensors not motion sensors. Even the initial set up was a mess. Each sensor had to be manually reprogrammed because it was not set up correctly with the unit. I was on the phone for hours resetting and testing each piece. It is very distressing to be at work and get a call from your home alone teenager telling you that the alarm is not working because there is another error code. You do not have a sense of security using this system because you never know when something will just stop working!!!!

I installed this myself in about 30 minutes. Rather than refurbish an outdated hardwired system (circa 1980), went with SimpliSafe. Remember to get an alarm permit. Mine took quite a bit longer due to reduced staff because of COVID. Its been working fine. Disabled the motion sensor for now, due to cats activities nearby. May move it, dont know yet. This cost me quite a bit less than fixing an old hardwired system/installing a new hardwired system + contract. I will probably purchase some extra sensors eventually. Works well and easily with WiFi.

This is very limited unless you expand it with monitoring. It comes with basic door/window sensors and a motion depending on what kit you purchase. I dont think it is as robust as it should be. I would have liked to see a much louder siren included. Immediate text notifications are a must. This simply isnt as powerful as a full function system needs to be for an entire home. This may work for tiny homes and small spaces.

I built a system and purchased it from the simply safe site. I also ordered the smart lock. You can get a discount on the system if you try their monitoring risk free so thats what most people will do. The plans are $25, $15 and they offer a $10 camera plan. Seems a little high but i figure i would try it out The Install was very simple and the system basically talks you through it. Everything looks of good quality and i like the number of attachments you can add to the system. Once i go it installed i called to lower my plan to to the $15 plan because it had most of the options i wanted to check out. Granted the biggest difference from the $25 plan is they take away the option to arm or disarm you system from the app but you can still lock you locks, check you devices and look at cameras. I tried this for a few days and i planned on monitoring this myself and have no plan in the end anyway because of the price so i canceled the plan to see how the self monitoring worked. This is where it lost me. With no plan it provides absolutely no app support. you can do basically nothing remotely. Everything will still function in you home correctly so if thats all you want everything will be just fine. Also if you plan on paying for the plan it will also be a good system. My gripe here is the deception on the system when it comes to the usage and the price. For more than hafe the price there are other systems that offer the same level of monitoring. Also if you just want video storage then even the $10 plan makes no sense as you can get for like $3 a month from other systems. I wanted to like this system but i dont not feel it is worth it. I will be researching Wyze and Ring to see what theirs are like.

I spent a lot of money and not happy about the product. The chime is so low you can’t even hear ppl come in and out. Doesn’t seem safe for a security. There are so many parts. You can not properly secure your home with these system.

Durable and well manufactured. Definitely not a cheap piece of equipment. It’s got a great weight to it without being too heavy. Works as intended.

Horrible. Two weeks after install, door sensors stopped working. Motion sensor never worked. I have consistently had issues with the App not connecting to base station. A total waste of money.