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Jeremy L
> 3 daySeems like every other print job results in a paper jam. Not a fan.
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LA Berger
> 3 dayI purchased this printer for my elderly mother. I have owned several higher-end multi-function Brother printers that I loved. They were sturdy. This one is not. But the main problem is the TINY SCREEN intended to deliver important messages and the tiny corresponding keypad. It is horrid! Skip this model!
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Jen Privado
Greater than one weekIt took 2 hours of trying to set it up with a friend, then another 1.5 hours on phone with Brother. We never succeeded! The ink ran out during the tests cleaning the printer! Then I was told Brother didnt have these inks in stock and would send. when they came in, a few mos. ago. THEY NEVER CAME. By then I had returned this piece of junk that never could be set up. Stay away from this company!!
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Daniel M Collins
> 3 dayArrived on time and in good shape. Description says “starter” ink included, but digging around on Brother’s web site reveals that standard-fill cartridges come with this printer, and that’s what I received. Easy setup...except for the USB cord that was NOT included. I used the one from my old HP printer. It has a USB plug on one side to go to the computer and a squarish side that goes into the printer. Note, you have to open the printer to get at the printer port – pretty lame design. It’s easy, but I have no idea why they didn’t provide an external port. Anyway, they recommend using a cable of 6 feet or less, and routing the wire through the printer takes up almost 2 feet of that, so that leaves you with a printer no further than 4 feet from your PC, theoretically. I have mine 10 feet away using the standard cable and a USB extension cord, and it’s working fine, so far. (Also, instructions aren’t great on locating the USB port inside the machine – it’s simple once you find the video on YouTube; don’t sweat it.) Loading ink is easy. Software is downloadable only, like most things these days – no DVD/CD. But it went smoothly. They try to trap you into extra downloads at the end. In fact, from opening the box to every step along the way they try to trap you into letting them monitor your use and automatically sell you ink and more. You can opt out, but it’s not exactly intuitive. Just go through the install screens slowly after the initial printer/fax downloads. You may need to click cancel, or skip, or just close a window. Printed a color document. It made the usual racket that my old HP made getting itself ready, but this Brother was actually printing – by the time I thought it was going to start printing, it had finished printing. Nice! Four stars. Would have received 5 if it came with the USB cable.
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irishlad
> 3 dayI switched from HP to Brother because I was tired of replacing HP the printers after 1-2 years. So far Im very happy with this printer. I hated the HP Instant Ink system. Always felt I had to watch how many pages I was printing lest I get charged more. The quality of scanning and printing are amazing
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Latisha anderson
> 3 daySort of familiar with the brand and decided to purchase. Tech support was not useful at all. In fact tried to force me to purchase a virus protection product. After numerous tries I figured it out and now have no issues.
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Murad Ali
> 3 dayDo not buy this printer brother does not keep the ink in stock ever you are going to be wasting your money
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Mike Mahon
Greater than one weekThe printer was everything that you wanted it to be I’m very pleased with it it’s operation it’s set up and it’s quality of printing
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Vaughn Hackett Jr.
> 3 daySick and tired of HP, I decided to switch to Brother. The printer arrived quickly, packaged adequately, and was super easy to install. Ive always had problems connecting HP printers via Wi-Fi, so Ive always wired them to my computer. This Brother connected via Wi-Fi seamlessly and has held its connection since the initial install. Print quality is fine, scans are a touch on the slow side but thats ok, as long as it stays connected to my computer.
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ZD BLT
> 3 dayAfter having had issues with a $300 Epson printer grabbing multiple sheets when scanning a coping, this one does a great job. Very optimized speed/print quality. Love it so far