ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

The USB device (the hardware) works excellently. Literally plug-n-play. I had the same problem as many other reviews, the audio gets out of sync with the video, getting increasingly worse the longer the recording runs. Solution: I used OBS Studio (search for it on the Internet) rather than the software that comes with the device. The audio stays perfectly in sync, and frankly, I think the video quality is a bit better too. Couldnt be happier with this product when using OBS Studio.

I had a few issues, on my own fault, and the support that I got was very quick and helpful ! Quite frankly, I was surprised at how good it was. The product itself did have a few black frames copied to the DVD while I could see it on the TV screen, but this was not much and overall I am very satisfied !

Due to a compatibility issue with my laptop, the USB Video grabber did not initially work for me. I contacted the support team via their email and I must say they were extremely responsive to my issue and were very timely in responding to any of my questions. It took a little over a day, but they eventually provided me with a solution that works great. I am now happily transferring 25 year old VCR tapes to digital.

This device would not work properly. The sound would not synchronize with the picture. I contacted customer service several times and they tried to fix it. They sent me a different device. That 1 did not work either. They sent me an email with a return label. That email stated please return the product and we will start your refund once its in the mail. The package was delivered a few days ago and they will not answer my emails. Fortunately Amazon took care of the problem as usual.

It took me almost an entire weekend to figure it out, but once I did, it was great. I must say the directions booklet that came with this product lacked a few details as far as step by step instructions, especially for someone like me who is not computer savvy. After finally going on YouTube, a few details were cleared up for me and I was able to record all of my old family VHS tapes to DVD. Very relieved now that I no longer have to worry about these tapes deteriorating over time. It was worth the time and the $30 spent on the product.

When it works right it is fine but there are problems. The instructions are at times unclear and incomplete. I had to figure out some things by trial and error. One recording the sound and video did not match; I had to rerecord. The edit function is very crude; you will either cut some of what you want to convert or have keep some of you dont want to keep. When I contacted support for assistance I received some questions in return instead of a solution for my problem. It will only convert 2 hours of data at a time; this is not mentioned in the instructions. I did get everything I wanted to convert done but it could have been much simpler with better and complete instructions.

Very good produy

Tried to contact support a couple of times and didn’t get any response. Fairly easy to use, but didn’t work as I expected. Video and audio not in sincronization.

Obviously one must play the entire vhs tape to record. That works okay. The issue is the edit feature. One must select portions to “cut” from the recording, but only one at a time. And, before selecting that portion, you have to play the video to get the slider to become visible. Just thought it required must longer to get the job done.

Install took three times, eventually I had to load the software down from their site. Worked well after that. Dont look for DVD quality from VHS tapes, especially older ones, its just not there. Its still a good way to save youy VHS tapes.