ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

copied all vhs videos from my camera to my laptop. Have windows 10. Very easy to use. Make sure you plug everything in and turn on the camera/vcr before you launch the software. Then i just set the video setting in the software to AV to USB 2.0 and the sound to AV to USB 2.0 and that was it. Video and audio recorded great to my laptop. I had about 12 one hour videos and i recorded 2 videos back to back per day.

Let me begin by saying I am not technologically competent, which is why I purchased this particular program to convert my old VHS family tapes to DVD. I did not want to do a lot of fancy editing. I just wanted to preserve my old VHS tapes. There is a little paper booklet of instructions, and they are okay, but also leaves out some key details. There is also a more complete set of directions that download to your computer. Please use these directions. I was using Windows 10 so I know it works with this, even though some may say it does not. I understand because I almost returned the program several times. But, all the problems were the result of my not reading the directions carefully. Example, take off the power save option on your computer. My setting was for my computer to go to sleep after 15 minutes, and that kept screwing up my efforts before I figured that out. But, the crowning jewel in all of this is the tech department, specifically Tyler. I emailed him many times, and he patiently and quickly answered all my questions. He should get a raise! The end result is that I have converted all my old family tapes to DVD, and also copied them to flash drives which is really convenient.

Hardware is working. Documentation is barely adequate

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.

It took me almost an entire weekend to figure it out, but once I did, it was great. I must say the directions booklet that came with this product lacked a few details as far as step by step instructions, especially for someone like me who is not computer savvy. After finally going on YouTube, a few details were cleared up for me and I was able to record all of my old family VHS tapes to DVD. Very relieved now that I no longer have to worry about these tapes deteriorating over time. It was worth the time and the $30 spent on the product.

Outstanding customer service when I saw was only by email I was concerned they got back to me within minutes the problem was solved. Had problems installing, they fixed everything within minutes. Thickness?

This product works great! Out of the box I read the easy instructions and was able to transfer videos effortlessly. So far I have transferred about twenty VHS tapes to digital files. There are some color changes and color bleeding but this may be due to the 30+ year old video tapes or maybe the VCR that I am using. Are they the quality of new digital movies? Absolutely not. But the movies are viewable and I have saved quite a bit of money doing it myself and not sending the tapes out to be converted.

Worked great for VHS tapes/Player, but it was unable to convert Sony Hi 8 video. Good Tech support as they admitted that their video chip could not convert the Sony signal correctly. If your just doing VHS this is a great tool. (note: Your computer needs to be newer or editing will be a chore)

I bought this not to convert VHS to DVD, but to be able to record the output of a Roku to the hard disk of my PC (in standard definition). To do so, I also bought a Tendak HDMI to 3RCA Converter

BUYER PLEASE BEWARE!!! Even with some bad reviews, I took a chance on this product. Believe me when I say other bad reviews are truthful. I installed the software for this product from the CD onto my Windows 10 laptop. I was connected wirelessly to the internet while I downloaded the software. As soon as the software downloaded, I lost my wireless internet connection. I know quite a bit about computers but not enough to get my wireless internet connection back, so I had to restore my computer back to original to get my wireless connection back, it messed up my computer in multiple ways. I did get a quick response from tech support, but twice they told me their software had nothing to do with my internet connection. I know it there was no problems with my computer, before I installed the software, and immediately after the install I had all kinds of problems with my computer. I am tech savvy enough to know that happened, but somehow it messed up my wireless adapter. Ive had the laptop for many years and never had a problem with the wireless connection until I installed the software. I am returning the product to get my money back, but I cannot get the time it will take me to get by computer back to where it was before I had to reset it.