ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

OK, I never write a review on anything I buy online except to help or save others money and time. This product has numerous faults. I am not a tech savvy person but I am not stupid either. 1. The description needs to be clear that an additional (not supplied) cable is definitely needed to connect the VHS player to the video capture device. Reading previous reviews/descriptions, this was not explained enough. 2. If your computer does not have internal speakers, or you rely on headphones alone for audio, you will not have audio on your DVDs. 3. It needs to be clear that this is a two step process. You capture the VHS video to your computer first, then insert the DVD disc for downloading. It is not automatically captured to the disc as the VHS tape is playing. 3. On-line support is not immediately ready for assistance. Expect AT LEAST 24 hours or more for support. On the positive side it is not that expensive but the return policy is poor considering this was purchased for downloading tapes for Christmas gifts, and unfortunately the period for refunds expired prior to trying it out. Very disappointed.

BUYER PLEASE BEWARE!!! Even with some bad reviews, I took a chance on this product. Believe me when I say other bad reviews are truthful. I installed the software for this product from the CD onto my Windows 10 laptop. I was connected wirelessly to the internet while I downloaded the software. As soon as the software downloaded, I lost my wireless internet connection. I know quite a bit about computers but not enough to get my wireless internet connection back, so I had to restore my computer back to original to get my wireless connection back, it messed up my computer in multiple ways. I did get a quick response from tech support, but twice they told me their software had nothing to do with my internet connection. I know it there was no problems with my computer, before I installed the software, and immediately after the install I had all kinds of problems with my computer. I am tech savvy enough to know that happened, but somehow it messed up my wireless adapter. Ive had the laptop for many years and never had a problem with the wireless connection until I installed the software. I am returning the product to get my money back, but I cannot get the time it will take me to get by computer back to where it was before I had to reset it.

This does work. I am not a computer person and it took me days to figure it out. The instructions online are different than the instructions in the package and the information in the Q&A help is different than both of those. I feel this would be 4 stars if the instructions were cleaned up. Now that Ive got my video, Im trying to figure out how to edit it. That seems just as challenging. It might be easier to locate other software for that. :(

Works great for digitizing your old video!

Works great as intended. I used it to convert 30 year old VHS tapes to digital format. The video capture works well and the DVD creating software is very straight forward. The whole process can be accomplished with a few clicks. However, it is a low key program. You would be better off using a more robust software such as Roxio DVD Creator.

Im using Windows 10. Took me a couple tries to figure things out. Followed the instructions as written. When you plug in the converter to the usb, it takes a very, very long time. I have found I need to close and restart the software for it to recognize the device. For Win10, it defaults to the My Videos folder. Thats fine but to look at the default path, it looks like its saving in My Documents, not Videos. My system is too jerky to use direct to dvd. Once I figured out where it was saving, the video looks pretty good for 25-30 year old vhs tapes. Havent tried the video editor yet. All in all, Im pleased now that I know what Im doing.

For many a year, I had a bunch of old videotapes with family filmings on them. They have been hanging around for a good decade - I started down the digital transformation path with a combination VCR/DVD recorder machine that had an internal hard drive in it. You would record the VCR tape to the hard drive, use the remote control to break apart the video into meaningful scenes, type out the menu (which was a horrendously tedious process!) and then burn the DVD. The hard drive gave out before I could finish and, long story short, I wound up looking for another method to finish the job. This product was the second tool I purchased for this - the first was junk and did not even work (dont go for the less expensive versions of this type of product. You will eventually wind up buying this one!) I had 20 videotapes left to go through, and got them in over the span of a week. You have to use the included software here - I tried using OBS, an open source video capture software package, but it did not recognize the device. So I was stuck with the one they gave. The software is not horrible; it did crash a couple of times, it had a few mis-starts where it was supposedly recording but did not capture anything, and it was difficult to keep the preview framed in the viewing box (they have some miscalculations in their viewing box algorithm - I finally figured out that if I moved the whole application window to the top left corner of my screen, I could see what was going on.) The software outputs an MPEG stream. If you plan to put this on to a DVD and have menus for scenes, etc. you will need to get some more software. There are plenty of open source packages out there to do this - Google is your friend here. Note that I did this on a Windows 10 box with plenty of hard drive space (a 2-hour videotape will take up about 4 GB of space on the hard drive), a fairly decent video card, a modern-ish cpu, and plenty of RAM (the software takes up some memory to do the digitalization of the video.)

What a terrific way to convert and share memories with todays technology. I am able to eliminate all those bulky VHS tapes (and I have A LOT) and burn those memories onto just a few thin DVDs. I had never looked into this ability before and was surprised by how many choices there are. There are more expensive versions, but I opted for this product. It arrived within 2 days as promised and contained EVERYTHING I needed (except the VCR, of course). Easy plug & play installation. I was set up within minutes. Everything was perfect except I could not record any audio. After spending an evening trying everything, including a fresh install, I sent an email to the company. Within 1 hour, the owner contacted me back to assist with tech support. Crazy right? The owner! Keith was very patient and helpful and was able to assist me with my issue. Talk about customer service! So yeah, I selected the right product at the right price. And by the way, you can also convert ANY old VHS movie you bought years ago (although it probably is considered piracy and so, you didn’t hear it from me.) The software basically turns into a TV and so, whatever you play on the VCR, the software records and you own it. So, if the technology involved in converting your VHS tapes intimates you, this is the product to purchase. You have full support only moments away!

Posting after running one test. This is the easiest converting software Ive ever used, its an all-in-one package, once you get past the initial issues. Purchased from Amazon, loaded on a windows 10 PC with 4GB RAM and 2.20GHz duo core. Followed the enclosed instructions to the letter, but program would not detect signal from video player. Uninstalled, reinstalled, still nothing. Based on other reviews I thought that was that. I sent an email to tech support about 4:30 pm CST on a Thursday, figured Id hear back early the next week. Nope, got a reply Friday morning by 7:30am. List of instructions to load a different driver. Not complicated, you do not need to be a computer wiz to follow, but you do need to be able to read. I followed the instructions and was up and running in about 15 minutes. So far I have only recorded a test DVD, only about 15 minutes in length. All seems to be OK. Have to remember Im recording tapes that are (in some cases) 20+ years old and watching on new large screen TVs, so the quality isnt what you would hope for, but Im putting that on my old tapes and not on the software. If warranted Ill edit this review after burning a couple full length videos to DVD, but if all acts as it did for the test my 5 stars will stand. ***edit/update*** After burning 5 videos to DVD I have to lower my rating somewhat. When this works it works well, but in 2 of the 5 videos the audio sync was off from the video, in one case by over 5 seconds. I had to capture the video a 2nd time, and its much closer now. Also, after capture I got an error message about running out of data (the multiplexer has run out of input data) on a 3rd project. So far have not found a way around this and will have to engage tech support. In 2 of the 5 projects it worked exactly as expected, but thats less than a 50% hit rate. So far all of my projects have been an hour in duration or less. Not sure if there would be more issues with longer tapes.

I was able to copy some famly tapes which was the main goal. The technical support email was responsive within 24 hours and they helped with a timing out problem. I wasnt able to figure out the edit functionality and just had a work around to not need it. On the whole, the software did what I needed.