ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Outstanding customer service when I saw was only by email I was concerned they got back to me within minutes the problem was solved. Had problems installing, they fixed everything within minutes. Thickness?

This is very simple device, almost plug-n-play. Following the simple setup, it worked 1st time right out of the box. This is great value for the money. If you just want basic copying and burning with a very few adjustments, this is the way to go. Like using Paint vs. Photoshop. Had a problem 2nd time tried using, emailed their customer service. They replied back next day and worked with me to resolve problem. OUTSTANDING customer service. I would thoroughly recommend them.

Im always leery of products like this when I read such disparate reviews. But I bought it anyway. I have some old movies on VHS that I want to bring over to MP4 and DVD. The install was very easy. FOLLOW THE DIRECTIONS!! 0. DONT INSTALL THE USB YET!! 1. Install the driver. DONT REBOOT YET 2. Install the software. REBOOT WHEN DONE. DONT RUN IT YET! 3. Plug in the USB (I had it in a USB 3.0 port) 4. Run the software as administrator (or it wont work right I found out) 5. Do the configuration as shown in the booklet I plugged my VCR into the video/audio connections and fired it up. It worked great! The quality of the video is good considering the VHS I was copying isnt the newest. Audio was great. I have quite a number of VHS tapes Im going to move to electronic format. This seems to be the thing to do the trick. Id certainly recommend it. Hooked up

The software had a compatibly issue with my computer which was running Windows 10. The video preview was not displaying and I was receiving error messages from the program reference the path to my C: drive when I clicked on a program button. I contacted Tech Support via email and they responded very quickly. After some email exchanges to trouble shoot the problem, they provided a software update which resolved the issues. The program works great and I can now transfer my camcorder Hi8 tapes onto my computer with the preview screen working. Excellent tech support.

Works well and easily on Windows 10. There is no Automatic Stop, but you can overestimate the runtime and set a time limit for recording. That works good enough since there is a built in editor that you can use to cut off the end or any in between sections. Definitely past its prime though, as the last New VHS device was discontinued in 2016 and this software supports XP! -1 Star for being so expensive considering its too young to be vintage but old enough to be effectively obsolete on modern OS.

I had a few issues, on my own fault, and the support that I got was very quick and helpful ! Quite frankly, I was surprised at how good it was. The product itself did have a few black frames copied to the DVD while I could see it on the TV screen, but this was not much and overall I am very satisfied !

BUYER PLEASE BEWARE!!! Even with some bad reviews, I took a chance on this product. Believe me when I say other bad reviews are truthful. I installed the software for this product from the CD onto my Windows 10 laptop. I was connected wirelessly to the internet while I downloaded the software. As soon as the software downloaded, I lost my wireless internet connection. I know quite a bit about computers but not enough to get my wireless internet connection back, so I had to restore my computer back to original to get my wireless connection back, it messed up my computer in multiple ways. I did get a quick response from tech support, but twice they told me their software had nothing to do with my internet connection. I know it there was no problems with my computer, before I installed the software, and immediately after the install I had all kinds of problems with my computer. I am tech savvy enough to know that happened, but somehow it messed up my wireless adapter. Ive had the laptop for many years and never had a problem with the wireless connection until I installed the software. I am returning the product to get my money back, but I cannot get the time it will take me to get by computer back to where it was before I had to reset it.

Directions were easy to follow, product worked well and I was able to transfer many tapes to digital easy and smoothly. Great product for the price.

The USB device (the hardware) works excellently. Literally plug-n-play. I had the same problem as many other reviews, the audio gets out of sync with the video, getting increasingly worse the longer the recording runs. Solution: I used OBS Studio (search for it on the Internet) rather than the software that comes with the device. The audio stays perfectly in sync, and frankly, I think the video quality is a bit better too. Couldnt be happier with this product when using OBS Studio.

My dad passed away Dec 6 , 2020 and he always used a camcorder and has so many videos he did and I got to hear his voice along with my moms for she passed Aug, 2010 it is the best thing ever made just to have them with me and my grandchildren to see there great grandparents and the things the family has done.